• You will work as a full member of the Technical Writing team, not as a sideline contributor. • You will own real projects, produce content that ships, and leave behind work that genuinely improves the team's capabilities. • Responsibilities include: • AI-powered documentation assistant (core project) • Audit existing documentation to build a training corpus of high-quality examples. • Develop prompt templates and workflows for different document types (release notes, feature guides, FAQs, troubleshooting articles). • Build a style guide reference system so the AI agent applies EnergyHub's tone of voice consistently. • Create a review and feedback loop for improving agent outputs over time. • Test the agent against real documentation requests and measure quality and time savings. • Document the agent's capabilities, limitations, and best use cases for the team. • Process documentation overhaul. • Map the full documentation lifecycle from request intake through publication. • Create or update templates for common document types. • Document the ClickHelp publishing workflow and platform-specific conventions. • Write guidelines for working with subject matter experts and gathering technical information. • Establish quality checklists and review criteria. • Build a new writer onboarding guide that synthesizes everything. • Minor change request management. • Own routine documentation updates: terminology changes, screenshot refreshes, broken link fixes, and formatting corrections. • Apply a careful eye for small details that are easy to overlook but matter to readers. • Capstone launch project. • Take primary responsibility for documentation on one product launch, with mentorship from the Senior Technical Writer. • Attend planning meetings, gather requirements, draft all required content, coordinate with product and engineering for accuracy, and publish. • Conduct a retrospective on what worked and what you'd improve.

Role Description SAIC is seeking a highly skilled Senior Technical Writer with extensive experience developing United States Air Force (USAF) Technical Orders (TOs) in compliance with the latest USAF Technical Manual Contract Requirements (TMCRs). The individual will serve as a Subject Matter Expert (SME) in creating, revising, and managing technical documentation with a focus on effectiveness, accuracy, and usability to meet USAF mission requirements. The ideal candidate will also possess a comprehensive understanding of USAF datalink systems and will have hands-on experience with SAIC Joint Range Extension (JRE) software. This role involves collaboration with technical teams, program managers, and USAF stakeholders to deliver high-quality documentation that aligns with contractual, technical, and operational requirements. Key Responsibilities - USAF Technical Order Documentation: - Develop, edit, review, and maintain USAF Technical Orders (TOs) in full compliance with TMCR guidelines and MIL-STD-38784. - Ensure TOs meet content accuracy, formatting, and delivery requirements as outlined in the TMCR, including the use of precise language, safety standards, and integration with relevant system specifications. - Apply expertise in formatting TOs within SGML (Standard Generalized Markup Language) environments using Government-provided FOSI (Formatting Output Specification Instances) templates. - USAF Data Link Expertise: - Act as a technical liaison to collaborate with subject matter experts and stakeholders in supporting USAF datalink systems, focusing on operational requirements and capabilities. - Utilize extensive knowledge in USAF datalink systems and the SAIC Joint Range Extension (JRE) Gateway Software to ensure the accuracy and relevance of technical documentation. - Collaboration and Communication: - Work closely with government clients, engineering teams, and program managers to ensure technical materials align with USAF and program objectives. - Communicate effectively to gather system specifications, operational parameters, testing procedures, and end-user feedback for inclusion in TOs. - Compliance & Quality Assurance: - Perform thorough reviews of documentation to ensure strict compliance with USAF technical standards and best practices. - Participate in configuration management and validation/verification protocols to ensure all TOs are current, effective, and complete. - Other Duties: - Support deployment by providing user training and presentations as needed. - Travel up to 20% to engage with key stakeholders, conduct onsite evaluations, and support USAF operations as required. Company Description SAIC® is a premier Fortune 500® mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com . For ongoing news, please visit our newsroom .

Role Description We are seeking a Senior Technical Lead to support US Coast Guard (USCG) health IT modernization initiatives, including infrastructure transition, enterprise systems integration, and cybersecurity support for electronic health record (EHR) implementation efforts. The ideal candidate will provide technical leadership for planning, designing, integrating, and transitioning network and infrastructure capabilities that enable secure access to enterprise healthcare systems in a federal environment. - Provide senior technical leadership for USCG health IT infrastructure and systems integration efforts - Lead the planning, design, and transition of infrastructure required to support enterprise healthcare applications - Support integration of medical facilities, users, and devices into secure enterprise networks - Provide expertise in network architecture, cybersecurity, systems engineering, and infrastructure modernization - Develop technical strategies, engineering plans, and implementation approaches for complex IT initiatives - Coordinate with government stakeholders, program teams, and mission partners to ensure successful deployment and transition - Support compliance with federal cybersecurity, network, and systems requirements - Contribute to technical documentation, engineering artifacts, and proposal responses as needed *This position is designed to be flexible, with responsibilities evolving to meet business needs and enable individual growth. Qualifications - Bachelor’s degree in Information Technology, Engineering, Computer Science, or related field; additional experience may be substituted - 10+ years of experience in network engineering, enterprise architecture, systems engineering, or cybersecurity - Demonstrated experience leading complex federal IT infrastructure modernization or systems integration efforts - Experience supporting health IT, EHR implementation, or medical systems integration in a government environment - Strong knowledge of IP networking, enterprise infrastructure, network security architecture, and secure systems integration - Experience working in DoD, DHS, USCG, or other federal environments - Proven ability to lead technical teams and manage large-scale implementation activities - Excellent written and verbal communication skills Requirements - Experience supporting USCG healthcare initiatives or federal EHR deployments - Familiarity with DHA, MHS GENESIS, Med-COI, or similar enterprise healthcare environments - Experience with LAN/WAN, VPN, wireless, data center connectivity, and network security technologies - Background in technical proposal writing and response to government solicitations - Relevant industry certifications (e.g., CISSP, CCNP, Security+, PMP) Benefits - 401(k) with 100% company match on the first 6% deferred, with immediate vesting - Comprehensive medical, dental, and vision coverage—employee portion paid 100% by Core4ce - Unlimited access to training and certifications, with no pre-set cap on eligible professional development - Tuition assistance for job-related degrees and courses - Paid parental leave, PTO that grows with tenure, and generous holiday schedules - Opportunity to propose bold innovations through The Forge Company Description Core4ce is a team of innovators, self-starters, and critical thinkers—driven by a shared mission to strengthen national security and advance warfighting outcomes. Join us to build a career that matters—supported by a company that invests in you. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, disability, veteran status, age, genetic information, or other legally protected status.

• Lead the content strategy, Information Architecture (IA) design, and maintenance for the developer documentation site. • Drive a "Clean Sweep" initiative to overhaul the information architecture for both human and AI developers and migrate content to the new Docusaurus-based infrastructure (possible to use a different platform if preferable). • Implement an "AI-First Design" strategy, using llm.txt standards and structured solution summaries to ensure content is legible to LLMs and reduces hallucination in AI-generated code. • Produce high-quality documentation (API & SDK docs, feature guides, release notes) that is intent-based, rewriting tutorials to include the "Why" and "Use Case" descriptions alongside technical steps. • Collaborate with the REST API engineering team on documentation sanitation, migrating high-priority endpoints to OpenAPI 3.0 specs, and providing detailed usage explanations. • Create and maintain accurate code samples, including embedding interactive and editable code examples and the Compose SDK playground directly into the documentation. • Perform final "Human-AI" clarity audits on all tutorials before launch. • Work closely with R&D and Product teams to ensure the quality and accuracy of all content. • Act on feedback from the field, both inside and outside the organization, in order to continually improve the documentation.