• Lead the content strategy, Information Architecture (IA) design, and maintenance for the developer documentation site. • Drive a "Clean Sweep" initiative to overhaul the information architecture for both human and AI developers and migrate content to the new Docusaurus-based infrastructure (possible to use a different platform if preferable). • Implement an "AI-First Design" strategy, using llm.txt standards and structured solution summaries to ensure content is legible to LLMs and reduces hallucination in AI-generated code. • Produce high-quality documentation (API & SDK docs, feature guides, release notes) that is intent-based, rewriting tutorials to include the "Why" and "Use Case" descriptions alongside technical steps. • Collaborate with the REST API engineering team on documentation sanitation, migrating high-priority endpoints to OpenAPI 3.0 specs, and providing detailed usage explanations. • Create and maintain accurate code samples, including embedding interactive and editable code examples and the Compose SDK playground directly into the documentation. • Perform final "Human-AI" clarity audits on all tutorials before launch. • Work closely with R&D and Product teams to ensure the quality and accuracy of all content. • Act on feedback from the field, both inside and outside the organization, in order to continually improve the documentation.

• Create content and distribute it across social media and developer platforms • Own the full loop from a draft article to published post • Conduct keyword research • Engage on LinkedIn, Twitter/X, and developer community • Monitor conversations and report weekly on engagements

Role Description The Proposal Manager & Senior Writer will be responsible for both managing proposals and authoring a wide variety of proposal content to support the needs of Oneida Innovations Group's growing Business Development team. The successful candidate will have proposal development experience with IT service companies, showcasing an ability to author new or edit existing content related to: - Cybersecurity - Software development - Network and telecommunications engineering - General IT support services Experience working in the Federal/DoD space is required. Responsibilities include: - Participate in all phases of the proposal process including proposal strategy planning, content writing and development, internal review, and production, ensuring that all materials are client-focused and clearly articulate our compelling business value. - Coordinate proposal management activities with internal staff and teammates for writing assignments, document template creation, proposal schedule creation, proposal kick-off deck creation, compliance matrix creation, and prepare proposal executive summaries for final bid review while adhering to company standards and processes. - Supervise small proposal team; provide guidance and direction for all writing assignments. Ensure remote team members are working effectively and are able to meet all deadlines with quality content and written responses to RFIs, Sources Sought, RFPs, etc. - Provide oversight and quality assurance in leveraging AI-enabled proposal development tool (GovDash); ensures proposal team is appropriately leveraging use of the tool with "human-in-the-loop" review and input for compliance and accuracy. - Independently research and write compelling original technical proposal content driven by the evolving needs of our Business Development team. Review, edit, and rewrite content developed by others. Integrate content into proposal response documents. - Independently research and write technical content for business development efforts, white papers, and case studies in key customer verticals. - Contribute to the design and development of professional templates in line with company branding in MS Word, PowerPoint, Excel, and Adobe Creative Suite, for internal and external use. - Work with Graphic Designer to turn concepts and ideas into proposal graphics. - Read and review RFIs and RFPs and develop templates and response content that is compliant with all instructions and criteria. - Lead color team reviews with proposal team and other stakeholders. - Track proposal deadlines and ensure compliant and accurate proposal submission. - Create, maintain, and update opportunity records in company CRM and on Team calendars. - Perform other duties as assigned. Qualifications - US citizen eligible for Secret security clearance. - Bachelor of Science degree in Engineering, Computer Science, Cybersecurity, IT, or related STEM field. - 8-10 years of work experience writing IT service proposals for Federal contracts; minimum of 5 years of work experience performing proposal management duties in addition to writing. - Knowledge of Federal/DoD contracting, and proven experience writing and managing winning Federal/DoD proposals over $30M in value. Experience with 8(a) sole source proposals a plus. - Experience utilizing an AI-enabled proposal development tool and generating prompts is highly preferred. - Proven experience independently writing original technical proposal content for topics such as IT, cyber, networking, software development, etc. - Proven experience working in a small team and/or small business with limited proposal resources. - Excellent attention to detail and organizational skills. - Excellent time management and multitasking skills. Ability to work well under pressure and with tight deadlines. - Self-starter with strong critical thinking skills. - Willing to work outside of normal business hours, including evenings and weekends if necessary to meet proposal deadlines. - Comfortable working with others at all levels of the organization. - Able to collaborate effectively with technical and non-technical teams to gather input from multiple stakeholders and drive business results. - Exceptional ability to translate complex topics into clear, concise, and compelling content to educate and inspire decision makers across key industry verticals. - Advanced knowledge of MS Office, including MS Word, PowerPoint, and Excel, including creating templates, setting styles, using formulas and macros. - Knowledge of Adobe Creative Suite programs, including InDesign, Illustrator, and Acrobat Pro. - Strong writing, editing, and proofreading skills. - Knowledge of Federal/DoD contracting, FAR/DFARs. - Knowledge of Shipley capture and proposal process. - Experience using GovWin, SAM.gov, PIEE, GSA eBuy, and other industry standard resources and portals. Requirements - Travel Requirements: <10% of the time (occasional attendance at tradeshows or conventions) - Security Requirements: Clearance Level required at Start Date: N/A Company Description Oneida Innovations Group is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information or any other protected characteristic under applicable law.

• Author long-form technical blog posts, white papers, solution briefs, tutorials, and case studies that showcase product capabilities and thought leadership. • Produce executive summaries and digestible overviews of complex technical topics for C-suite, business, and non-technical audiences. • Develop content across the full buyer journey - awareness, consideration, and decision, ensuring technical accuracy and marketing impact at every stage. • Write and edit website copy, landing pages, email campaigns, and social media content with a technically grounded voice. • Partner with engineering, product management, and solution architecture teams to extract technical insights and convert them into audience-appropriate messaging. • Attend sprint reviews, architecture discussions, and product demos to stay current on product capabilities, roadmap, and differentiators. • Translate command-line workflows, system architectures, benchmark data, and configuration details into clear, visually supported narratives. • Own and maintain the technical content calendar in coordination with product marketing, demand generation, and communications teams.