Real logo
Real

A technology-powered real estate brokerage (NASDAQ: REAX)

Business Operations Analyst

Business OperationsBusiness OperationsFull TimeRemoteMid LevelTeam 51-200Since 2014H1B SponsorCompany SiteLinkedIn

Location

India

Posted

22 days ago

Salary

0

Seniority

Mid Level

Bachelor Degree2 yrs expEnglishPythonSQLTableau

Job Description

Business Operations Analyst

Real

• Execute and oversee daily operational workflows and Standard Operating Procedures (SOPs) for the Real Wallet program, ensuring all tasks are completed accurately and on time. • Perform a variety of manual operational tasks, including updating reports, reconciling data between different systems, and managing data transfers to maintain system integrity. • Act as a key point of contact for ensuring data alignment across various systems, flagging discrepancies, and taking corrective action as outlined in SOPs. • Assist in maintaining up-to-date program reports and dashboards • Communicate effectively and efficiently with internal teams, including product, engineering, finance and support, to address operational issues and ensure a seamless workflow. • Proactively identify and escalate potential issues or areas for improvement within existing processes • Comfortable collaborating with a manager based in the USA, maintaining clear and timely communication across time zones and aligning effectively through overlapping working hours. • Assist in the documentation and refinement of existing SOPs to improve clarity and efficiency. • Explore and implement automation scripts or tools to reduce manual effort for repetitive tasks over time.

Job Requirements

  • A bachelor's degree in a relevant field such as finance, business, engineering, or a quantitative discipline.
  • 1-3 years of experience in an operations-heavy role, preferably within the financial services, fintech, or payments industry.
  • Strong proficiency in spreadsheet software (e.g., Microsoft Excel, Google Sheets) for data manipulation and analysis.
  • Familiarity with data entry and management in various systems.
  • Basic knowledge of scripting or automation tools (e.g., Python, SQL) is a plus and will be a key area for growth in this role.
  • Familiarity with data visualization tools (e.g., Tableau, Power BI, Google Data Studio, Metabase, Looker) and experience building dashboards or visual reports is a plus.
  • Ability to clearly and concisely communicate with both technical and non-technical teams, as well as with leadership.
  • A proactive & problem-solving mindset.|

Benefits

  • Must be able to join within 45 days of offer
  • Equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

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