Role Description A Senior Technical Business Analyst role at OpenText is more than just a job—it’s an opportunity to make a meaningful impact. As a key contributor, you will play a pivotal role in analyzing and understanding core system features and capabilities across commercial finance domains such as equipment leasing, asset-backed lending, and floor planning. You will bridge business needs and technical solutions by translating client requirements into effective, scalable outcomes. What the Role Offers - Analyze and interpret client business requirements across commercial lending and leasing processes, including credit origination, underwriting, contract structuring, funding, servicing, asset tracking, billing, collections, and end-of-term management. - Design intuitive user experiences, operational workflows, and data requirements tailored to commercial finance and dealer financing operations. - Identify required reference data such as asset details, pricing parameters, credit rules, amortization structures, and dealer hierarchy information. - Review, write, and update business requirements, functional specifications, and business process documentation for proposed solutions. - Create detailed business process review documents that translate analysis results into actionable solution changes. - Define and document interfaces across systems, including CRM platforms, credit decision engines, document management systems, funding and settlement systems, dealer portals, and general ledger integrations. - Support the entire project lifecycle—from initial discovery and solution design through configuration, testing, deployment, client onboarding, and post-production support. - Serve as a key liaison between clients, development teams, product teams, and support, ensuring solutions meet business needs and operational expectations. - Participate in Agile project teams; familiarity with Agile and Scrum methodologies is beneficial. Qualifications - Bachelor’s degree with strong experience in commercial finance, equipment leasing, dealer financing, or related domains. - Solid understanding of end‑to‑end lending and leasing lifecycle (origination, credit, funding, servicing, collections, and end-of-term). - Experience with lending and leasing platforms (LOS, lease management systems, credit engines, dealer portals). - Strong ability to simplify complex financial and operational processes. - Proven experience in business process mapping and requirements documentation. - Excellent verbal and written communication skills, with strong client-facing experience (workshops, interviews, design sessions). - Familiarity with compliance, risk, asset tracking, and reporting within commercial finance. - Experience working in Agile/Scrum environments is an asset. Benefits - Thoughtfully designed benefits package that supports physical, emotional, and financial wellbeing. - Variable and commission compensation opportunities for eligible roles. - Vacation entitlement and paid time off. Salary Range $92,320 - $138,480; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted. AI Usage Disclosure As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.

Role Description The Senior Director of Business Operations and Annual Planning will focus on transformational initiatives across the Chief Revenue Officer (CRO) organization. This leadership role will partner with stakeholders to drive successful Business Architecture strategies for the commercial organization that enhance organizational effectiveness and support our strategic objectives. This role will also be a critical driver to lead and partner on annual planning initiatives and work across Lumen to manage our Commercial Kick Off event. Main Responsibilities - Annual Planning PMO: Lead your annual planning team to help define inputs and outputs against the yearly planning process, drive completion of planning milestones and establish key events within the year to land annual planning & define related outputs (Commercial kick off, strategy memos etc). - Annual Planning Process: Partner with Commercial Strategy, Sales Ops, Compensation, Finance, and HR to align planning with compensation, account planning, quota, and organizational design timelines. Be the driver for the planning process by bringing together the stakeholders needed to meet the relevant timelines. - Modeling & Decision Making: Own the modeling behind planning in partnership with Analytics & Commercial Strategy to design proposals and drive the strategic decision-making process from ideation through to final sign off with executive stakeholders. - Partner with Commercial Strategy, Enablement and Marketing to lead the Commercial Kick-Off event (from idea to execution), as the core Commercial event to land planning outputs and launch the year. - Stakeholder Engagement: Build strong relationships with stakeholders at all levels to understand their needs and ensure buy-in for initiatives related to business architecture and annual planning. - Communication Planning: Design and execute communication plans to keep all stakeholders informed and engaged throughout the Annual Planning process. - Impact Assessment: Partner with the Change Practices team to conduct assessments to evaluate the impact of changes in business Architecture or annual planning process on business operations and employee performance, providing insights for continuous improvement. - Monitoring and Reporting: Build portfolio tracking to evaluate progress against annual planning, providing regular updates to leadership and stakeholders, and adjusting strategies as needed based on feedback and results. - Business Operations: Develop and refine management system to ensure visibility by consistent monitoring of the business objectives, including all key leading indicators from a financial and operational perspective. - Advisement: Critical adviser to the business unit’s Senior Vice President and subsequent leadership team in progressing key objectives and identifying and solving challenges. - Business Planning: Develop instrumentation approach for the business to assess performance vs. targets, refine strategic vision and identify additional areas for improvement. - Chief of Staff: Supports the business unit’s President and operates as a member of the senior management team in developing short- and long-term plans to meet key goals and annual objectives. - Communications: Develop key messages and create presentations on behalf of senior executive by representing and communicating the priorities of leadership across the entire Lumen organization. Qualifications - Bachelor’s degree in Business, Organizational Development, or a related field; Master’s degree preferred. - 14+ years of experience in change management, organizational development, annual/fiscal year planning, preferably in a tech or high-growth environment. - Change management certification (e.g., Prosci, ACMP, Six Sigma, or similar) is required. - Proven track record of successfully managing teams and driving change initiatives to achieve organizational goals. - Excellent communication, facilitation, and interpersonal skills, with executive presence and the ability to influence and engage stakeholders and executives. - Analytical mindset with the ability to assess complex situations and propose effective solutions. - Experience working in a project-based environment, leading teams with multiple initiatives and portfolios simultaneously. - Experience working in a highly matrixed organization, designing strategy aligned to multiple executive stakeholders with common goals. Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. - $174,876 - $233,168 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, WY - $183,621 - $244,827 in these states: CO, HI, MI, MN, NC, NH, NV, OR, RI - $192,364 - $256,486 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, WA Benefits - Comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.

Role Description This position will help Propertyse take messy, undocumented business operations and turn them into clear, repeatable systems. In this role you will work to capture the knowledge that is stuck in an owner’s head, a manager’s head, or scattered across Slack, email, software systems, and random spreadsheets. With that, you will help build the operating structure that allows work to be delegated, trained, measured, improved, and eventually supported by automation or AI where it actually makes sense. Process Discovery, Mapping & SOP Development - Lead structured discovery with customers and internal team members to understand how work is actually getting done today. - Identify where the business is relying too much on memory, heroics, tribal knowledge, or one person “just knowing what to do.” - Turn customer conversations, screen recordings, examples, team notes, and system walkthroughs into clear process maps and SOPs. - Document workflows in a way that a real team member can follow without needing constant clarification. - Create checklists, escalation rules, decision points, handoff steps, QA checkpoints, and training materials. - Review current workflows and recommend better ways to structure the work. Customer Onboarding Support - Help define what has been completed, what still needs work, and what cannot move forward until the customer makes a decision. - Create clean handoff materials so customer success, operations, and support teams do not lose context after onboarding. Property Management Operations - Work across common property management workflows, including maintenance coordination, tenant communication, owner communication, leasing support, collections, invoicing, reporting, vendor coordination, and task follow-up. - Help standardize how work moves through property management software, inboxes, task systems, and internal teams. - Review whether team members are following documented processes and where the SOP does not match reality. - Identify gaps between what was promised, what was documented, and what is actually being executed. - Help managers see whether performance issues are caused by unclear process, weak training, poor ownership, or missing systems. - Keep improving Propertyse’s internal workflows as we learn from customers and real execution. Technology Implementation - Identify which workflows are ready for automation and which ones still need better process definition first. - Translate messy operations into clear requirements for automation, AI workflows, templates, routing, reporting, or system integrations. - Define the triggers, inputs, outputs, exceptions, and escalation paths needed before technology is layered in. - Make sure automation supports the actual business process instead of creating a more complicated version of the same problem. Qualifications - C1/C2 or higher proficiency in English is required. - Strong process-mapping and documentation ability. - Analysis and charting in Excel, Google sheets, or other BI tools. - Comfort with public speaking and interviewing customers. - Creating presentations. - Good judgment about what needs to be documented, simplified, escalated, automated, or improved. - Strong attention to detail while still understanding the bigger business objective. - Comfortable working across multiple customers, tools, workflows, and priorities. - Able to work with incomplete information and still create order, next steps, and forward movement. Requirements - This is a remote role. - You must use your own computer and have reliable internet. - 2 screens is preferred. - Training for all Technology will be completed by the Propertyse Team. - Communication will occur through Google Meet/Virtual platform, email, and portal messaging. - This is a contract role that does not include benefits, PTO or holiday pay. - Contracts are completed through Deel and payments are made through Deel in your preferred currency.

• Identify, negotiate, and onboard KOLs, Affiliates, and high-net-worth individuals (HNWIs) as clients for our exchange.**• Develop strategies to attract KOLs, Affiliates, and high-net-worth individuals (HNWIs) and showcase our platform’s unique offerings.**• Cultivate and manage long-term relationships with KOLs, Affiliates, and high-net-worth individuals (HNWIs), ensuring they receive personalized service and support.**• Act as primary contact, addressing concerns and providing solutions to enhance their platform experience.**• Engage with key opinion leaders and influencers in cryptocurrency and blockchain communities to elevate our brand.**• Build a network of advocates to promote our services to potential KOLs, Affiliates, and high-net-worth clients.**• Monitor and analyze market trends and competitive landscape.**• Use insights to guide strategic decisions and identify opportunities for growth and innovation.**• Collaborate closely with our marketing, product, and compliance teams to align strategies with business objectives and ensure our services meet the specific needs of KOLs, Affiliates, and high-net-worth individuals (HNWIs).**• Represent Flipster at industry events, conferences, and on various media platforms.**• Communicate our value proposition and vision to potential KOLs, Affiliates, and high-net-worth clients in English and/or Vietnamese, establishing Flipster as a leader in the Web3 industry.