Title: Inside Sales Specialist Location: Indianapolis, IN Department: International Sales Job Description: Full Time International Sales Mid Level As one of the world's top International Medical Insurance companies, IMG helps individuals and companies of all sizes. Every second of every day, vacationers, those working or living abroad for short or extended periods, people traveling frequently between countries, and those who maintain multiple countries of residence use our products to give themselves global peace of mind® We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for travelers. SUMMARY The Inside Sales Specialist, which is internally referred to as the Inside Sales Advisor is responsible for answering incoming phone calls, emails, and live chat conversations from prospective customers. They are responsible for marketing and selling the portfolio of products by way of phone transactions while offering a high level of customer service and productivity. As a frontline representative for the company, the Inside Sales Advisor focuses on new customer enrollment, consumer retention, and providing sales support to our customers and partners. JOB DETAILS - Location: Indianapolis - Remote schedules available - Training to be completed in office at corporate office in Indianapolis - Schedule: Day shift position from 9:00 am to 6:00 pm - Relocation Expenses Reimbursed: No - Qualified candidates must be legally authorized to be employed in the United States. IMG will not be providing sponsorship for employment visa status (e.g., H-1B or TN status) for this position DUTIES AND RESPONSIBILITIES - Recommends the appropriate IMG product and assists prospective customers with new quotes and application completion via the portal. - Maintain a high level of international industry knowledge. - Thoroughly understand the products and services sold. - Perform needs-based selling techniques and skills to appropriately analyze, probe, and identify prospective customers and partners' needs. - Conduct consultative selling with probing to ask appropriate questions and actively listen to identify specific questions or issues while documenting required information in computer systems. - Engage prospective customers on the benefits of IMG's products and services. - Build positive relationships with producers and customers to ensure continued interest in IMG's products and services. - Participate in sales meetings as appropriate and provide input for generating sales. - Updates CRM tools (Salesforce.com) and ensures that call logs and new business opportunities are tracked in CRM systems. - Competent use of technology and telephony systems. - Meet the performance goals established for the position: efficiency, call quality, revenue generated, sold certificates, team performance, needs-based selling, conversion rate, and closing ratio. QUALIFICATIONS - 2+ years of customer service and sales related experience in office setting, call center setting or phone support role. - This position will require Life and Health License and Property and Casualty License to be obtained - Bi-lingual preferred but not required (Mandarin, Spanish, or French), and fluent in English as well. - Demonstrated ability in using computer and Windows PC applications, which includes strong keyboard and navigation skills and learning new computer programs - A proficient problem-solving approach to quickly assess the current state and formulate recommendations - Proficient in translating healthcare and insurance-related jargon and complex processes into simple, step-by-step instructions customers and producers can understand and act upon - Ability to communicate effectively verbally and in written format (via Live Chats and email) - Proficient conflict management skills including the ability to resolve issues in a stressful situation and demonstrate personal resilience - Bachelor's degree preferred but not required. - Flexibility to customize approach to meet all types of customer/producer communication styles and personalities - Ability to multi-task, including the ability to navigate multiple computer screens and system programs while speaking on the telephone - Ability to develop an understanding of our multiple products and levels of benefits within each product PREFERRED SKILLS - Multi-lingual capabilities with an emphasis on Spanish, French, or Mandarin - Property and Casualty License - Life and Health License - Common Insurance Industry experience PERKS - Comprehensive benefits package including Medical/RX/Dental/Vision insurance - 401k Plan with company match - Paid Time Off and Company Paid Holidays - Free employee parking - Casual dress environment - Tuition reimbursement plan IMG is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, genetic information, disability, age, veteran status, and other protected statuses as required by applicable law.

Role Description Be at the forefront of salon growth—connecting great brands with the right partners, all from home. If you know the professional hair industry, you already know our brands: Goldwell, Oribe, KMS, and Kerasilk. Now’s your chance to help bring them into more salons across Australia. At Kao Professional Hair Brands, our Inside Sales team plays a critical role in driving growth by: - Connecting with new salons - Building pipelines - Supporting our field teams to win new business This is a fast-paced, high-impact role focused on: - Outbound sales - Lead generation - Campaign execution You’ll be speaking with salon owners, identifying opportunities, and helping turn interest into long-term partnerships all within a flexible, work-from-home environment. Qualifications - Experience in sales, customer service, or the hair/beauty industry - Confidence in outbound communication and building rapport quickly - Strong organisational skills and ability to work independently - Resilience and a proactive, results-driven mindset - Comfortable working with targets and performance metrics - CRM experience (Salesforce preferred but not essential) Requirements - Proactively connect with salons through outbound calls, email, and digital channels - Qualify leads and build a strong pipeline of new business opportunities - Execute targeted lead generation and sales campaigns - Book appointments and support the field sales team in converting new accounts - Maintain accurate records in CRM (Salesforce) - Bring energy, consistency, and professionalism to every interaction Benefits - Competitive salary + commission structure - Flexibility to work from home - Ongoing training and development - Staff discounts on premium product ranges - Career progression opportunities within sales - Supportive, collaborative team culture

• Promote and sell Sequel’s product portfolio • Collaborate with Territory Business Leaders and Clinical Diabetes Specialists • Make outbound sales calls to interested customers • Manage incoming queue calls • Understand customers' needs and provide tailored solutions • Communicate with customers about product benefits • Manage communication with customers throughout their product journey • Perform documentation and data entry in Salesforce • Maintain up-to-date knowledge of industry trends • Coordinate with field team, doctor's offices, and customers • Offer feedback on process improvements

Role Description Responsible for achieving aggressive sales goals and objectives by identifying and developing key relationships to expand VRS brand recognition, adoption and growth in key veterinary practices. - Identify and contact veterinary hospitals to partner with VRS. - Utilize product and industry knowledge to educate veterinarians and staff members on benefits of VRS products. - Secure participation of veterinarians for webinars, events, lunch and learns, etc. - Coordinate with veterinarians and staff to implement VRS products and business model into accounts within assigned account base. - Update and maintain partner records in VRS’s information management system. - Review program performance with participating veterinarians regularly and take corrective action when needed to increase sales. - Interact with the implementation team to get veterinary practices educated and PMS integrated with VRS Connect and Product Recommendation Forms. - Prepare and submit activity reports within established timeframe. - Increase sales revenue from partner base by identifying cross sell opportunities. - All other duties as assigned. Qualifications - Bachelor’s Degree in Business, Health Science or related discipline. - 3+ years of veterinary sales experience preferred. - Proficient in Microsoft Office. - Ability to regularly travel up to 5% annually. - Excellent written and verbal communication skills. Benefits - Medical, Dental, Vision Insurance. - Short-term & Long-term Disability, Life Insurance. - Remote Opportunity. - A 401k that the company matches after 1 year. - Friendly, team-oriented work environment.