• Drive Growth: Expand existing client accounts and secure new business opportunities. • Collaborate with Experts : Work closely with RFMW’s skilled technical sales team, suppliers, and support teams to deliver exceptional customer experiences. • Global Partnerships : Partner with suppliers and sales channels to strengthen RFMW’s top technical solutions provider position. • Sales Excellence: Consistently exceed monthly sales targets while achieving optimal margins and customer satisfaction.

• Technical qualification of leads: Conducts the first contact and performs in-depth lead evaluation, verifying whether the potential client has a real need, capacity, and maturity to adopt Data & AI solutions; • Needs analysis and diagnosis: Investigates and understands the client's business challenges and objectives, identifying how data- and AI-based solutions can be applied to generate value, optimize processes, or solve specific problems; • Solution design: In collaboration with the sales team, architects, and engineers, the pre-sales specialist designs a preliminary technical solution to meet the client's requirements. This may involve defining data architecture, selecting AI models, and planning integrations; • Demonstrations and presentations: Prepares and conducts customized, persuasive demonstrations that show the practical application and benefits of Data & AI solutions for the client. It is essential to translate complex technical concepts into clear language focused on business outcomes; • Proof-of-concept (PoC) creation: In some cases, the pre-sales professional may lead or assist in creating proofs of concept to validate the technical feasibility of the solution and demonstrate its potential value before engagement; • Sales support: Supports the sales team with technical information, case studies, and commercial proposals, ensuring the solution's value and features are communicated accurately and strategically; • Market and trend research: Keeps up to date with market trends, innovations in Data & AI, and competitor solutions to ensure the company's offering remains competitive and relevant.

Role Description A Sr Sales Engineer is the technical relationship owner and presales authority for assigned partners. This role owns technical outcomes across the presales lifecycle, serving as the primary senior technical advisor and ensuring solution integrity, scope accuracy, and architectural alignment for Microsoft Azure and Modern Work solutions. The Sr Sales Engineer transitions from hands-on execution to technical leadership, decision-making, and accountability, enabling others while retaining ownership of outcomes. Experience - Partner Technical Relationship Ownership: Own senior partner technical relationships and act as the primary technical point of accountability. - Presales Technical Leadership: Lead complex technical presales efforts including discovery, validation, and risk management. - SOW Development & Ownership: Create, review, and approve Statements of Work with responsibility for scope clarity and technical feasibility. - Microsoft Solution Strategy: Design, validate, or guide Azure and Modern Work solutions across compute, security, networking, identity (Entra ID), and Microsoft 365. - Cross-Functional Leadership: Partner with Sales, Services, Delivery, and Architecture teams to ensure executable presales outcomes. - Technical Enablement & Mentorship: Provide coaching and technical guidance without owning execution tasks. Knowledge - Microsoft Azure platform services and architectural patterns sufficient to guide design and challenge assumptions. - Broad technical knowledge across cloud infrastructure, security, networking, identity, governance, and endpoint management. - Microsoft Modern Work technologies including Microsoft 365, Teams, Intune, Security & Compliance. - Presales lifecycle including discovery, solution shaping, qualification, and close support. - Service delivery awareness to understand presales impact on execution, margin, and quality. - Microsoft Cloud Adoption Framework and Azure Well-Architected Framework. Skills - Technical judgment and decision-making without full hands-on execution. - Ability to lead senior technical conversations and maintain trusted relationships. - Clear communication of complex technical concepts to technical and business audiences. - Risk identification and mitigation across technical and delivery dimensions. - Strong collaboration across Sales, Services, and Delivery leadership. Key Responsibilities - Own technical presales outcomes and ensure architectural integrity. - Serve as the primary technical relationship owner for assigned partners. - Lead Azure and Modern Work solution strategy and validate architectures before close. - Develop, review, and approve Statements of Work. - Identify and mitigate technical and delivery risk early in the sales cycle. - Mentor and enable Sales Engineers through review and guidance. - Represent partner technical standards and roadmap internally. Microsoft Certifications & Experience - One or more of the following certifications or willingness to achieve: - Microsoft Certified: Azure Solutions Architect Expert (preferred) - Microsoft Certified: Azure Administrator Associate - Microsoft Certified: Security Engineer Associate - Microsoft 365 Certified: Enterprise Administrator Expert - Equivalent experience: 6–8+ years designing or validating Azure and Modern Work architectures. What You Bring to the Role - Bachelor’s degree in Computer Science or equivalent experience. - 8+ years experience in engineering, architecture, or sales engineering roles. - Prior hands-on or design-level Microsoft Azure and Microsoft 365 experience. - Proven success acting as a senior technical advisor. - Strong business judgment and independent decision-making ability. Benefits - The typical base pay range for this role across the U.S. is USD $97,300.00 - $165,400.00 per year. - At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. - U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. Company Description Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

Role Description The Networking Specialist team is responsible for improving the adoption of NetScaler within CSG Enterprise accounts, focusing on driving the take out of competitive products to deliver more value to customers from their platform license. - Be the primary Sales Engineer for the assigned country/region in support of the sales efforts for Citrix NetScaler solutions. - Create and deliver technical product demonstrations, presentations, and network designs and support. - Participate in consultations and/or product capability assessments with prospects. - Create formal relationships with key decision makers and serve as external spokesperson for Citrix. - Develop and maintain a broad knowledge of intelligent application switching issues and trends as they relate to Citrix NetScaler solutions. - Work on issues that impact design/selling success or address proofs of concepts products or technologies. - Provide a role within the sales teams in assessing potential application of Citrix products to meet customer’s business needs. - Leverage Business Value and/or Consultative sales processes toward prospective users to determine product capability assessment and validation as it applies to the technical sales process. - Drive the sales process in partnership with the Account Executive and/or Account Technology Strategist by identifying the Technical Decision Maker, getting their technical validation, support, and sponsorship. - Present and communicate at an executive level to both customers and prospects to articulate the value proposition and help them understand Citrix innovation and strategy. - Gather technical requirements from customers and align those to Citrix solutions, managing both technical and competitive objections. - Build and manage complex, multi-product proof of concept solutions for customer evaluations as part of a value engagement process. - Positively influence and willingly contribute to opportunities beyond their own territory assignment. - Work collaboratively with internal technical and sales resources, sharing best practices, updates, and offering and seeking expertise as the need arises in various opportunities. Qualifications - 5+ years pre-sales experience in a high tech environment. - Strong understanding of business processes and their implementation into enterprise applications. - Analytical and negotiation skills, particularly at the C-level. - Ability to work independently and in a strong team environment, and to deliver on detail as well as strategy. - Excellent oral and written communications skills, as well as excellent presentation skills. - Possesses a high level of specialized sales and product solution knowledge. - Recognized subject matter expert in NetScaler. Requirements - Bachelor’s degree or equivalent experience. - Ability to travel within assigned territory. - Requires broad theoretical job knowledge typically obtained through advanced education. - The following certifications (or equivalent) are beneficial but not required: - Cisco Certified Network Professional (CCNP) certification - CCDP or similar vendor certification - Citrix Certified Associate – Networking (CCA-N) - Citrix Certified Professional – Networking (CCP-N) - Pre-sales consulting experience is required in any of these technology areas: - Routers and Switches/ Core Networking - Load Balancers - Security (Web, Email, Content, Firewalls) - Data Center (Storage Virtualization, Virtual Switching) - Demonstrated efficiency in system integration. - Ability to troubleshoot complex network environments. - Understanding of bandwidth management and quality of service concepts. Optional Experience/Skills - Additional European languages are preferred.