• Serve as the end-to-end owner of the marketing technology ecosystem • Lead the design, execution, and optimization of marketing programs • Drive data insights & AI use cases for customer engagement experiences • Own and lead customer lifecycle marketing workstreams • Architect and optimize cross-channel customer journeys • Establish data architecture and governance practices • Act as the primary bridge between Marketing and IT • Drive roadmap and prioritization of Martech initiatives • Lead analyses to identify gaps and translate insights into practices

• Support the Digital Sales Manager in achieving the revenue and growth targets across advertiser partnerships. • Work collaboratively with the vertical managers and commercial stakeholders to identify areas for commercial growth across a portfolio of advertiser partners and properties. • Set, meet and exceed aggressive revenue goals • Work with marketing, pricing and sales to create strategic media plans and negotiate contract proposals. • Generate net-new business and grow established partnerships • Manage collection of contracts, content objectives, creative assets, tracking and ad verification from clients / agency contacts and coordinate with vertical Director. • Responsible for full funnel sales cycles inclusive of onboarding documentation, order creation, campaign management, partnership execution, billing, and client growth relations. • Oversee all program implementation by developing and tracking client project plans. • Project, manage, and coordinate with internal teams cross vertically for all necessary elements for campaign execution. • Remain current on products and processes in a multi-product environment. • Provide strategic advice to increase each client’s ROI. • Develop, maintain and extend relationships with existing and net-new clients.

• Coordinate all aspects of the customer’s initial order, including reviewing and organizing information to prepare accurate source data for entry. • Verify the accuracy of source documents and resolve discrepancies prior to entry to maintain strong data integrity. • Adhere to company protocols for data storage, handling, and security to ensure compliance and protect sensitive information. • Oversee and consolidate digital payments to coordinate customer product access. • Collaborate with all relevant commercial teams (e.g. Inside Sales, Customer Care, Finance etc) to ensure smooth and efficient processing, management and documentation of customer’s initial order. • Maintain a thorough understanding of all products offered by Insulet Australia with the ability to explain each product’s basic operation and use. • Answer email inquiries, providing support and direction to HCPs, and resolving order-related issues in a timely and empathetic manner. • Work as part of the larger support team, collaborating with other departments to ensure proactive, superior back office administrative support. • Provide frequent feedback and suggestions to support an environment of continuous process improvement. • Perform other duties as assigned.

• Launch New Sites (60%) • Pre-Site Launch : Be on site at least two days before the site launch. Assist with identifying and clarifying roles on the launch team. Train and coach technicians. • Repair wheel cosmetic damages (curb and road rash, peeling, scrapes, gouges, oxidation and bent wheels) using spray-painting equipment, power tools and work aids. • Troubleshoot to Sustain Service Excellence (20%) • Improve Team’s Ability to Execute SOPs and Technology (30%) • Serve as SME Technician for the Division (20%) • Participate in weekly Division Project Team call updates.