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Technical Solutions Specialist
Location
Illinois
Posted
29 days ago
Salary
0
Seniority
Senior
Job Description
Technical Solutions Specialist
Stripe
• Troubleshoot user issues and advise technical users on integrations across multiple platforms • Work with mentors to improve developer skills • Provide 24/5 front-line developer support • Track points of friction for users and improve Stripe's components • Optimize documentation for Stripe's products • Collaborate with Technical Solutions and Product Engineering
Job Requirements
- Ability to clearly and confidently communicate technical guidance to users of varied technical backgrounds.
- Passion for interacting with new people, sometimes chatting live with many at the same time.
- Familiarity with SQL and comfort building basic queries and modifying more complex ones.
- Strong technical troubleshooting skills and experience interfacing with technical teams.
- Excellent written communication skills, with a passion to interact with users and stakeholders clearly and empathetically.
Benefits
- Competitive salary
- Health insurance
- PTO
- Professional development
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