Title: Marketing Specialist, Communications Job Description: Location: Hybrid Charlotte, NC or Kansas City, MO preferred. Open to other Segra locations Role Overview:Segra is looking for a Marketing Specialist, Communications to lead and coordinate companywide communications across internal teams and external audiences. This role serves as the central owner of messaging, working closely with sales, product, marketing, and customer teams to ensure communications are clear, consistent, on brand, and effective.From intake through execution, you’ll help shape how Segra communicates with customers, prospects, and employees—supporting sales efforts, campaigns, newsletters, and broader brand initiatives. Responsibilities: - Develop and execute communication strategies that improve brand visibility and customer engagement - Write and manage compelling content across multiple channels (email, campaigns, announcements, etc.) - Ensure brand voice and messaging remain consistent across all communications - Partner with marketing and product teams to align messaging with business objectives - Monitor market trends and customer feedback to refine communication strategies - Support customer engagement and loyalty initiatives - Assist with crisis communications planning and execution - Measure and optimize communication performance - Distribute timely marketing and training communications to support sales teams - Align messaging with sales leadership to support revenue goals - Collaborate with training teams to support enablement initiatives - Create feedback loops with sales teams to improve content effectiveness - Keep internal teams informed through consistent, clear communication - Track how communications impact sales performance - Collaborate across departments to develop integrated communication strategies - Support marketing campaign launches and cross functional execution - Conduct basic market research to identify messaging opportunities - Improve communication workflows and intake processes for efficiency - Track communication performance and engagement metrics - Share insights and results with key stakeholders - Use analytics tools to support reporting and decision making Qualifications: - Bachelor’s degree in communications, public relations, marketing, or a related field - 3+ years of professional experience in communications or marketing - Strong writing, editing, and interpersonal communication skills - Excellent organization and project management abilities - Experience producing concise, engaging content - Comfort working in a fast paced, changing environment - Ability to manage multiple short and long term projects independently Preferred Experience: - Experience with marketing automation tools (HubSpot, Axios) - Experience with list procurement tools (ZoomInfo, ConnectBase, CoStar) - Basic understanding of creative production and media deliverables - Experience with reporting and data analysis About Segra: Segra owns and operates a wide and dense fiber-optic infrastructure footprint that provides state-of-the-art connectivity, cybersecurity, voice, cloud and colocation solutions, all backed by industry leading service and reliability. Serving over 20,000 connected customer locations, Segra has been providing customer focused solutions for over 125 years. At Segra, we imagine, we engineer and we build a world of opportunities for our customers through fiber-enabled technologies, driven by our customer-first mentality. We invest in the communities we serve by hiring locally, empowering our teams, and continually upgrading our network infrastructure to deliver smarter, stronger technology solutions. Benefits Overview:Segra offers a very robust benefits package to our full-time employees, some of which include:• Medical, dental, vision insurance• Life insurance• 401(k) match• Flexible Spending/Health Savings Accounts• Tuition and gym reimbursements • Vacation/PTO, paid holidays, floating holidays• Volunteer days, parental leave• Legal, accidental, hospital indemnity, identify theft, pet insurance Our Commitment to Equality: Segra is an equal opportunity employer and prohibits discrimination of any kind. Segra does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. Salary Range: $64,000 - $80,000 Beyond competitive health and retirement benefits with immediate 401(k) vesting, Segra also invests in your total well-being through programs supporting physical, mental, financial, and social wellness.

• Own the success of SMB clients, across channels • Handle client relationships with poise, confidence, and empathy • Project manage and organize your accounts • Build relationships with your point of contacts • Deep technical knowledge of Strategy, Paid Media, SEO, and CRO for tech companies • Strong SaaS background preferred • Skilled at having a large impact in a very specific role • Creative spark for marketing + deep passion for getting results

• Develop annual marketing plans, brand strategies, and value propositions for DT120 • Manage the entire product lifecycle from pre-launch to post-launch, including market assessment, segmentation, and differentiation, execution, measurement, and optimization • Oversee the promotional review process (MLR/PRC) to ensure all marketing materials, including digital and print, are compliant • Partner with R&D, Medical Affairs, Market Access, and Sales teams to shape evidentiary needs and support commercial objectives • Direct external advertising/media/market research agencies and manage marketing budgets to ensure high-ROI initiatives • Drive digital strategy, including Veeva systems, social media, and web initiatives to engage Healthcare Professionals (HCPs) and patients • Identify and build relationships with Key Opinion Leaders (KOLs) to support scientific exchange and brand positioning. Drive congress and advisory board planning and execution

• Create and manage marketing strategy, plans and budgets in collaboration with the partner sales team • Developing marketing plans that align with SEON marketing campaigns, executing, measuring and iterating against these plans to increase quality and outcomes of the programs • Communicating and collaborating with regional sales and marketing resources, including supporting local end customer and partner events, and sharing best practices across partners and regions • Drive marketing programs from planning, execution, to tracking results • Participate with Sales team, in the development of regular frequency partner business plans in region that tie to partner and SEON business goals • Develop integrated plans to generate demand with partners, align programs with revenue objectives and support partner enablement as needed • Represent partner marketing across other SEON teams • Maintain quarterly achievement to quarterly partner marketing targets, budgets and regular reporting