• Persuading physicians, engaging, educating and empowering support staff via one-on-one discussions, group in-servicing, exhibits and conferences • Enabling prescribing entities to become self-sufficient through enrollment and utilization of ZOLL Patient Management (ZPM) • Responsible for selling and growth of accounts as assigned by the Region Manager • Responsible for achieving assigned sales objectives • Develop and effectively communicate general understanding of Sudden Cardiac Arrest and LifeVest specific data • Effectively engage, educate, and empower support staff to identify patients • Enroll and train customers on the ZOLL Patient Management System • Provide education and support to appropriate staff to reduce medical order exceptions

• Demonstrate confidence and authority as the day-to-day voice of the agency team. • Model project leadership—prepared and proactive, thorough and accurate. • Establish rapport and trust with a range of staff members assigned to your account(s). • Provide mentorship and guidance to Account Managers, Project Managers and Project Coordinators, facilitating their growth and development. • Actively identify new business opportunities within existing accounts and through other contacts. • Generate internal project estimates and collaborate with PM/PC to develop timelines. • Translate client needs and expectations to internal agency team through project brief development and internal meetings and communications with the cross-functional agency team. • Monitor project estimate vs. actual time and cost accruals. • Review monthly account billing for accuracy and completeness in accordance with client PO(s). • Assist in the development and approval of scopes of work (project descriptions, assumptions, estimates). • Assist in tactical planning and brand strategy.

• Manage a portfolio of 20-40 accounts across the customer lifecycle • Anticipate this portfolio will include multiple key accounts, accounts with growth opportunities, and accounts with complex Deal Strategies • Maximize customer value by guiding institutions towards full platform adoption • Translate data-driven insights into actionable strategies and compelling presentations • Build and maintain strong, collaborative relationships with key stakeholders • Monitor customer adoption rates and collaborate with Project Leads and Key Decision Makers • Plan and coordinate engaging professional development workshops and seminars • Communicate event goals and requirements to Curriculum Success Managers • Proactively monitor contract health scores and implement targeted interventions • Serve as a subject matter expert on all our client platform features and updates • Maintain a deep understanding of our client’s AI-driven features • Identify and build repeatable solutions for known problems • Travel domestically up to 40% to meet with key decision-makers

• Build and maintain strong relationships with OEM customers and key decision-makers • Identify and develop new business opportunities to drive year-over-year sales growth • Serve as the primary point of contact for assigned accounts and understand customer strategies and objectives • Develop and execute sales plans to achieve revenue and margin targets • Collaborate with internal teams to provide value-added customer solutions • Monitor market trends, customer activity, and competitive developments • Maintain accurate forecasting, CRM updates, and inventory visibility • Demonstrate strong technical understanding of lighting products, technologies, and platforms • Support pricing strategy, promotional activities, and brand development initiatives • Spend significant time in the field meeting customers and supporting account growth