• Lead PeopleTools and PeopleSoft application upgrades, including Change Assistant orchestration, PUM image planning, and retrofit coordination. • Define and execute upgrade runbooks, cutover plans, rollback strategies, and environment validation (smoke, regression, and performance testing). • Coordinate cross-team activities (DBA, security, infrastructure, functional teams) to achieve upgrade milestones and certify platform compatibility across OS, database, and application layers. • Track and report upgrade status, risks, issues, and decisions; maintain RTM documentation linking upgrade tasks to test evidence. • Provide hands-on administration across web, application, and process scheduler domains, including environment refreshes and performance tuning. • Execute PeopleSoft upgrades using Change Assistant and PUM, including image selection, PRP application, and DPK management. • Diagnose and resolve environment access issues (SSL, URL, login), restoring service rapidly with client administrators. • Apply strong problem-solving skills and balance tactical fixes with strategic environment improvements.

Title: People Operations Partner Location: New York, NY Department: People Job Description: 🚀 Join the Future of Commerce with Whatnot! Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops. As a remote co-located team, we're inspired by our values and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact. We're one of the fastest growing marketplaces and were recently named the #1 Best Startup Employer in America by Forbes. Check out the latest Whatnot updates on our news and engineering blogs and join us as we enable anyone to turn their passion into a business and bring people together through commerce. People Operations Partner We’re looking for a People Operations Partner to help shape and scale the employee experience at Whatnot. This role goes beyond keeping things running — you’ll improve the systems, programs, and processes that support our team as we grow. This role is focused on building scalable, compliant, and data-driven People Operations infrastructure, with a strong emphasis on accuracy, audit readiness, and operational excellence. You’ll focus on strengthening our People infrastructure across compliance, auditing, reporting, and core HR operations like payroll and time & attendance. You’ll partner cross-functionally to deliver accurate, scalable, and efficient operations across the employee lifecycle. You’ll be expected to quickly understand existing workflows, identify gaps, and drive improvements with minimal guidance. If you enjoy turning complex, messy processes into streamlined systems and leading projects from start to finish, you’ll thrive here. What You’ll Do - Lead core People Ops operations. Own and execute key operational processes across the employee lifecycle, including job changes, departures, and compensation updates, ensuring accuracy and efficiency. - Drive compliance and audit readiness. Maintain accurate records and documentation, support internal and external audits, and strengthen processes to ensure ongoing compliance with policies and regulations. - Partner on payroll and time & attendance operations. Work closely with Finance and Total Rewards to support payroll processes, time tracking systems, and issue resolution, ensuring accuracy, strong controls, and a high-quality employee experience. - Build and scale reporting & analytics. Develop and maintain Workday reports and dashboards that provide actionable insights and support business and operational decision-making. - Lead cross-functional People Ops initiatives and projects. Drive complex, cross-functional work from problem definition through execution, ensuring alignment, clear milestones, and measurable outcomes. - Manage People systems and data integrity. Act as a Workday expert, ensuring data accuracy, identifying issues proactively, and maintaining clean, audit-ready systems. - Drive process improvement and systems design. Identify gaps across workflows and design scalable, efficient solutions that improve accuracy, compliance, and user experience. - Improve the People Ops helpdesk. Respond to Tier 1 and Tier 2 questions, identify trends, and enhance self-service resources to improve efficiency and employee experience. - Support the team and ensure continuity across People Ops workflows. Share knowledge, document processes, and flex across onboarding, core operations, and systems, reporting, and compliance work as needed, contributing to a strong, scalable People Operations function. You People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it. As our next People Operations Partner, you: - Have 3–5+ years of experience in People Ops, HR operations, or a similar role, ideally in a fast-growing environment. - Are a Workday power user, comfortable handling transactions, building reports, and proactively identifying data issues. - Have experience with compliance, audits, payroll, and/or time & attendance systems. - Think in systems and enjoy improving processes. - Are comfortable operating with a high degree of autonomy and driving projects end-to-end in ambiguous environments. - Are organized, proactive, and detail-oriented, with the ability to manage multiple priorities. - Communicate clearly and thoughtfully across teams. - Take ownership and follow through. - Are familiar with tools like Google Workspace, Slack, Zendesk, Culture Amp, Navan, and Slab or Notion, and pick up new tools quickly. - Care deeply about creating a great experience for every Whatnaut. 1212 EOE Whatnot is proud to be an Equal Opportunity Employer. We value diversity, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, parental status, disability status, or any other status protected by local law. We believe that our work is better and our company culture is improved when we encourage, support, and respect the different skills and experiences represented within our workforce.

• Support onboarding and offboarding processes to ensure a smooth employee experience • Coordinate new hire logistics, documentation, system access, and communications • Maintain employee records and organizational data within the HRIS • Support employee changes including promotions, compensation updates, and organizational changes • Help administer core People programs including performance reviews, engagement surveys, learning initiatives, and employee events • Support documentation and maintenance of People policies, processes, and internal resources • Assist with recurring operational workflows, reporting, and process coordination • Partner cross-functionally with Finance, IT, Talent Acquisition, and business leaders on employee-related processes • Assist with audits, compliance tracking, and policy acknowledgements • Help maintain accurate employee data and reporting • Coordinate operational support for international employees and EOR processes where applicable • Identify opportunities to improve efficiency, employee experience, and operational scalability • Help create documentation and standard operating procedures for recurring People Operations workflows • Contribute to building a strong operational foundation for a growing organization

Forward Financing is a financial technology company based in Boston, Massachusetts with team members throughout the United States, Dominican Republic, and Canada. The company is on a mission to unlock the capital that fuels small businesses across America. Recognized as a Best Place to Work by Built In Boston and certified as a Great Place To Work®, Forward is investing in its employees, technology, and customer experience – with long-term success in mind every step of the way. We are seeking an experienced Senior People Business Partner (aka HRBP) to provide strategic human resources support and guidance to our GTM and Underwriting. The ideal candidate will possess a deep understanding of HR practices and will demonstrate the ability to align People initiatives with business objectives to drive organizational success. You own ‘raising the bar.’ Through partnership with the broader People & Culture Team and your stakeholders, you will design and execute inbound and outbound talent strategies and programs that excite top talent to work at Forward Financing. In this role you will: - Collaborate with senior leadership to develop and implement People strategies that support business goals and promote a high-performance culture within sales, marketing, and customer success functions. - Oversee development and retention strategies for the GTM and Underwriting departments, ensuring the attraction and retention of top-tier talent in sales, marketing, and customer-facing roles. - Lead performance evaluation processes, including goal setting, feedback, and development planning, to enhance employee performance and career growth across teams. - Partner with leadership to design and implement organizational structures and processes that enhance efficiency and support scalability. - Collaborate with stakeholders on workforce planning, talent acquisition, and succession planning to ensure the right people are in place to achieve business objectives. - Guide teams through organizational changes, ensuring effective communication and minimizing disruption to business operations. - Serve as a trusted advisor to employees and management, addressing employee relations issues, conducting thorough investigations, and resolving conflicts to maintain a positive and motivating work environment. - Identify training and development needs and work with the Sr. Manager of Talent Enablement to create and implement programs that support employee growth. Required Skills and Experience: - Bachelors Degree in HR or other business-related field - 5+ years of experience as an HRBP, 3+ year of direct GTM support - Experience supporting high-volume workforces with monthly performance-based incentives, within sales, underwriting or customer support/collection environments. - Must have experience working with a global workforce of between 400-500 employees - Exceptional communication and problem-solving skills - Excellent interpersonal and relationship management strengths when working with different levels of management - Strong understanding of US and Canadian labor laws and regulations pertaining to hourly employees, including wage and hour compliance, overtime and scheduling or experience working with outside counsel (Dominican Republic labor laws is a plus) - Experience with the following Lattice, Rippling & ChangeEngine is a plus Compensation: Annual Targeted Salary: $165,000- S195,000 CAD Annual Target Bonus: 12% At Forward Financing, we're committed to fair and transparent compensation. We believe in providing a compensation package that recognizes your skills, experience, and the unique value you bring to our team. We take a market-based approach to pay, regularly reviewing benchmark data to ensure our compensation remains competitive, equitable, and aligned with our performance-driven culture. Final offers are determined by a variety of factors, including the candidate's qualifications, relevant experience, specific skills, and internal equity. This approach ensures that our compensation is competitive and equitable. Your recruiter will provide specific details on the expected base and variable earnings as it pertains to this specific role. This position is to fill an existing vacancy.