Forward Financing is a financial technology company based in Boston, Massachusetts with team members throughout the United States, Dominican Republic, and Canada. The company is on a mission to unlock the capital that fuels small businesses across America. Recognized as a Best Place to Work by Built In Boston and certified as a Great Place To Work®, Forward is investing in its employees, technology, and customer experience – with long-term success in mind every step of the way. We are seeking an experienced Senior People Business Partner (aka HRBP) to provide strategic human resources support and guidance to our GTM and Underwriting. The ideal candidate will possess a deep understanding of HR practices and will demonstrate the ability to align People initiatives with business objectives to drive organizational success. You own ‘raising the bar.’ Through partnership with the broader People & Culture Team and your stakeholders, you will design and execute inbound and outbound talent strategies and programs that excite top talent to work at Forward Financing. In this role you will: - Collaborate with senior leadership to develop and implement People strategies that support business goals and promote a high-performance culture within sales, marketing, and customer success functions. - Oversee development and retention strategies for the GTM and Underwriting departments, ensuring the attraction and retention of top-tier talent in sales, marketing, and customer-facing roles. - Lead performance evaluation processes, including goal setting, feedback, and development planning, to enhance employee performance and career growth across teams. - Partner with leadership to design and implement organizational structures and processes that enhance efficiency and support scalability. - Collaborate with stakeholders on workforce planning, talent acquisition, and succession planning to ensure the right people are in place to achieve business objectives. - Guide teams through organizational changes, ensuring effective communication and minimizing disruption to business operations. - Serve as a trusted advisor to employees and management, addressing employee relations issues, conducting thorough investigations, and resolving conflicts to maintain a positive and motivating work environment. - Identify training and development needs and work with the Sr. Manager of Talent Enablement to create and implement programs that support employee growth. Required Skills and Experience: - Bachelors Degree in HR or other business-related field - 5+ years of experience as an HRBP, 3+ year of direct GTM support - Experience supporting high-volume workforces with monthly performance-based incentives, within sales, underwriting or customer support/collection environments. - Must have experience working with a global workforce of between 400-500 employees - Exceptional communication and problem-solving skills - Excellent interpersonal and relationship management strengths when working with different levels of management - Strong understanding of US and Canadian labor laws and regulations pertaining to hourly employees, including wage and hour compliance, overtime and scheduling or experience working with outside counsel (Dominican Republic labor laws is a plus) - Experience with the following Lattice, Rippling & ChangeEngine is a plus Compensation: Annual Targeted Salary: $165,000- S195,000 CAD Annual Target Bonus: 12% At Forward Financing, we're committed to fair and transparent compensation. We believe in providing a compensation package that recognizes your skills, experience, and the unique value you bring to our team. We take a market-based approach to pay, regularly reviewing benchmark data to ensure our compensation remains competitive, equitable, and aligned with our performance-driven culture. Final offers are determined by a variety of factors, including the candidate's qualifications, relevant experience, specific skills, and internal equity. This approach ensures that our compensation is competitive and equitable. Your recruiter will provide specific details on the expected base and variable earnings as it pertains to this specific role. This position is to fill an existing vacancy.

• Collaborate with senior leadership to develop and implement People strategies that support business goals and promote a high-performance culture within sales, marketing, and customer success functions. • Oversee development and retention strategies for the GTM and Underwriting departments, ensuring the attraction and retention of top-tier talent in sales, marketing, and customer-facing roles. • Lead performance evaluation processes, including goal setting, feedback, and development planning, to enhance employee performance and career growth across teams. • Partner with leadership to design and implement organizational structures and processes that enhance efficiency and support scalability. • Collaborate with stakeholders on workforce planning, talent acquisition, and succession planning to ensure the right people are in place to achieve business objectives. • Guide teams through organizational changes, ensuring effective communication and minimizing disruption to business operations. • Serve as a trusted advisor to employees and management, addressing employee relations issues, conducting thorough investigations, and resolving conflicts to maintain a positive and motivating work environment. • Identify training and development needs and work with the Sr. Manager of Talent Enablement to create and implement programs that support employee growth.

• Partner closely with business leaders to develop, coach, and execute impactful people initiatives focused on talent development, employee relations, and performance management • Support the growing People Partnering team in delivering cyclical HR programs, including performance reviews, compensation cycles, talent planning and engagement surveys • Act as the first point of contact for employee relations matters, accommodations, and investigations • Collaborate with People Partners and broader People Team to leverage insights and data to advise on organizational health, identify trends, and drive continuous improvement

Role Description At Feeld, we are creating a world where everyone is more intimately connected to each other and themselves. We are building an inclusive, human-centred product and are looking for a Senior People Partner (Sr. HRBP) to become part of our remote team and our mission to elevate the human experience of sexuality and relationships. You will be responsible for partnering closely with business leaders to develop, coach, and execute impactful people initiatives focused on talent development, employee relations, and performance management. To be right for this role, you should bring a strong foundation in HR practices and employee relations, along with the ability to influence and collaborate strategically with business leaders across global remote teams. If you thrive in a fast-paced environment, are passionate about fostering inclusivity, and enjoy partnering with leaders at all levels, from people coaches to senior leadership, to solve meaningful challenges, we’d love to connect with you. This is a fully remote position, candidates with a presence and/or availability in Canada or the US Eastern timezone are strongly preferred due to the concentration of stakeholders in those regions. What you will do: - This is a senior individual contributor role requiring strong ownership, and the ability to lead initiatives independently while partnering closely with People Team leads on strategic direction and alignment. - You will support the growing People Partnering team in delivering cyclical HR programs, including performance reviews, compensation cycles, talent planning and engagement surveys. - Be a trusted advisor to business leaders on change management initiatives, ensuring effective communication, implementation, and team alignment across assigned business functions and teams. - Act as the first point of contact for employee relations matters, accommodations, and investigations. - Collaborate with People Partners and broader People Team to leverage insights and data to advise on organizational health, identify trends, and drive continuous improvement. - Be a champion for Feeld’s DEIB strategy and act as an accountability partner to business leaders, ensuring equity and inclusion are embedded in hiring, development, and retention strategies. How you will grow: - Deepen your expertise in strategic people partnering within a globally distributed, remote-first organization. - Gain the opportunity to contribute to the growth and maturity of Feeld’s People Partnering function while collaborating across diverse teams, leadership groups and a rapidly evolving business environment. - Develop expertise in supporting organizational change and employee relations within a unique, non-traditional business environment, balancing empathy, adaptability, and sound judgment. Qualifications - Knowledge of US and Canadian HR regulations and compliance strongly preferred. - Experience managing EOR and/or PEO a plus. - Excellent verbal and written communication skills, especially in a global and remote context. - Ability to “read” people and advocate for diverse perspectives. - Strong planning and organizational skills. - Proactive problem-solving and analytical thinking. - High energy and drive. - Empathetic and supportive leadership. - Ethical and transparent decision-making. Benefits - Flexible working hours. - Unlimited paid time off. - A fully remote working situation. - Home office budget. - Learning & development budget. - On demand therapy sessions and mental health support via Spill. - In-person meet ups. Compensation and perks: We are conscious of how our work and decisions impact other humans and the environment. We design our product and organisation with consideration for the wellbeing of our Members and colleagues. Feeld’s way of working is designed to proactively prevent burnout and an “always on” culture. We believe in technology and working environments that enable people to live a meaningful, fulfilled life. Our compensation system is one of the ways we work to uphold equity and inclusion at Feeld. Just as we strive to enable honest expression on our platform, we strive for openness of information within the organization. Internally, we keep decision-making transparent to keep each other accountable and make sure all voices are heard. That is why we offer a compensation system that is transparent, honest, and equitable. Additionally, we believe all humans deserve to earn a competitive wage, so we offer a Baseline Freedom Salary of £60,000 GBP per year for any role that indexes below £60,000 GBP per year. Estimated compensation for this role: The total cash compensation for this role is dependent on Job Level, as well as geographic location, but we estimate that the competitive market compensation for this role is between $80,000 - $105,000 USD based on the requirements listed in this job description. Our interview process: - Your first conversation with Feeld will be a screening call with our recruiter, where you’ll be able to ask - and receive answers - regarding any general questions you have and to confirm the role is a fit for what you’re seeking. - Your second conversation will connect you directly with the hiring manager for the role you’re applying to. Here, you’ll have a chance to ask more questions about the work you’ll be doing. This conversation will also focus on your past work experiences. - The next step for most of our roles is a candidate challenge. This is an evaluation of the skills relevant to be successful in this role and generally takes about an hour to complete. - Your third conversation allows you the opportunity to meet the team members you might be working with on a daily basis. Here, you’ll be able to ask questions about team processes, workflow, and the employee experience at Feeld. - We generally make an offer within 2 weeks of our final call, and offer a flexible start date that can begin as early as the next Monday after you sign our offer documentation. - Of note: all of our interviews are conducted remotely, and our interviewers will work with you to find an agreeable interview time based on mutual availability. We understand we're asking you to invest your time and best efforts in our process, and are appreciative of getting the chance to better know who you are as a person and candidate. In return, we’re committed to offering transparent communication and prompt feedback as you navigate this application with us. To find out more about Feeld, download our app (available on iOS and Android).