• Lead the gathering and validation of operational datasets across manufacturing lines, storage systems, material handling, workforce patterns, quality issues, and facility constraints. • Conduct in‑depth Industrial engineering analysis—including time studies, throughput modeling, labor and equipment utilization, workflow bottlenecks, and quality/performance diagnostics—across factory or warehouse environments. • Define and structure model inputs such as layouts, constraints, resource requirements, shift patterns, throughput assumptions, and quality parameters; run scenario analyses and interpret operational implications. • Develop decision‑ready visuals and narrative summaries that clearly communicate findings and operational recommendations • Maintain detailed process maps, facility layouts, SOPs, and operational assumptions that support modeling, modernization, and continuous‑improvement activities. • Lead engagements with manufacturing, quality, engineering, warehousing, and logistics teams to gather requirements, clarify operational realities, and shape analytical or modernization approaches. • Guide junior analysts, review work outputs, and ensure analytical and operational rigor across facility/IE workstreams.

• Define and execute the technical strategy for trust and safety initiatives, ensuring alignment with Airbnb’s long-term goals. • Hire, mentor, and lead a high-performing engineering team. Foster a culture of innovation, and continuous improvement. • Work closely with product managers, data scientists, and partner engineering teams to develop effective, scalable solutions. • Lead end-to-end project execution, ensuring high-quality delivery across the software development lifecycle. • Provide clear communication of project status, risks, and opportunities to senior leadership and partners. • Champion best practices for reliability, scalability, and incident response. Maintain operational readiness for critical systems. • Stay current on trends in Trust & Safety, and drive adoption of best practices and innovations within the team. • Work with global counterparts to ensure the India team’s initiatives are aligned with broader Trust & Safety goals.

• Develop and maintain solutions using Apex, Lightning Web Components (LWC) and declarative platform configurations • Build and support integrations with external systems via REST API • Create and maintain custom objects, triggers and automations • Support the construction of journeys and automations in Marketing Cloud • Version code using Git, following branch best practices and team collaboration workflows • Participate in agile ceremonies and contribute to incremental deliveries

Who We Are Arrive Logistics is a leading transportation and technology company in North America with plans to grow significantly year over year. Our success is a testament to our remarkable team and what we’re building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment. What We Want Arrive Logistics is looking for a NetSuite Developer with a thorough knowledge of design software and user experience. In this position you will implement and maintain configurations, customization, and integrations for supporting the continued growth and efficiencies of a growing and thriving organization. The ideal candidate has passion for solution engineering, an eye for recommending and developing process improvements, and evaluating tools and implementing enhancements to the ERP system. This position will work closely with management to align the NetSuite system with our business and company goals. What You’ll Do - Develop, test and deploy customizations, custom objects, and new functionality based on evolving business needs. - Facilitate the creation and testing of future state business processes and script development. - Refine and customize internal billing tools and methods. - Plan, review and manage change configurations and customization requests. - Work with multiple teams on roadmap projects involving quote to cash applications. - Research and analyze application behaviors and improve performance and stability. - Repair and recover from hardware or software failures. - Coordinate and communicate with impacted user groups. - Develop and implement policies, procedures and guidelines to ensure data integrity. - Configure NetSuite to align to company use of forms, field and customer records to manage unique business process requirements. - Ensure business and functional requirements are properly configured in NetSuite and other IT financial enterprise applications. - Provide data and generate reports to assist with analysis, business process mapping, reporting needs, continuous improvement initiatives, change management and support for optimal usage - Evaluate new or under-used NetSuite functionality, assist with defining functional specifications for business function specific customizations - Design and build enhancements and new financial systems functionality to support business needs, while maintaining scalability, ensuring system integrity, security, best practices and leveraging data where possible to highlight impact - Support users both proactively and reactively with a focus on customer service, including training - Perform software troubleshooting to isolate, diagnose and correct issues - General administration duties including creation and maintenance of workflows, dashboards, saved searches, and editing forms & fields - Manage roles and permissions and maintain custom forms - Assists with the creation of test cases and supports User Acceptance Testing (UAT) to ensure system configuration objectives have been met Qualifications - Bachelor's Degree in a related discipline - 5+ years experience with NetSuite, with at least 3 years NetSuite development experience - Fluency in English and Spanish - Willingness to work on several projects at once in a fast paced environment - Extremely self motivated. Can take initiative and work independently, asking for help when needed - Preferred Certifications: NetSuite SuiteCloud Developer II, Administrator, ERP Consultant - Familiarity in integration approaches and strategies, preferably work involving web services (XML, SOAP, WSDL, REST) - Strong knowledge and experience with Javascript, SuiteScript, and the Suitecloud customization platform - General knowledge of building and maintaining web applications both front-end (javascript/css/html) and back-end (server side) - Hands on experience designing solutions, installing software and data migration in a software delivery project environment - Familiarity with Azure Dev Ops and Git for code branching and proper deployment methodology. - Functionally proficient as a NetSuite user, able to advise users on ideal use cases for customizations vs native functionality - Hands on experience designing solutions, installing software and data migration. - Familiarity with IT transformation and experience managing business needs and requirements to IT deliverables. - System implementation and system integration experience. The Perks of Working With Us - Take advantage of our benefits including monthly grocery vouchers, vacation days, savings fund, medical insurance (including dental and vision plans) and more. - Leave the suit and tie at home; our dress code is casual. - Enjoy office wide engagement activities, team events, happy hours and more! - Work in our new Guadalajara office located in Torre 1500 (Av. Americas 1254) within the plaza, you'll find cafes and a wide variety of local restaurants. - Start your morning with free coffee! - Maximize your wellness with free counseling sessions through our Employee Assistance Program - Get paid to work with your friends through our Referral Program! Your Arrive Experience Our award-winning company culture is designed with you in mind. We are committed to supporting your personal and professional growth and making Arrive a place we all love to work.