• Work closely with the founder and help scale the experience layer of VAWAA. • Improve booking conversions and optimize the funnel from inquiry to repeat guest. • Monitor key metrics representing bookings, guest & artist health. • Partner with guest experience manager to own the end-to-end guest journey managing bookings, decisions, experience issues, follow-ups, CRM hygiene, templates, workflows, and the SOPs that help scale care without losing soul. • Support artists with onboarding, gathering assets, offering guidance, co-designing, editing and support. • Oversee confusion areas for guests and support needed by artists. • Solve time-sensitive issues across time zones, cultures and contexts. • Maintain responsive communication wherever guests and artists reach out.

• Drive strategy and execution across high-impact merchant technology initiatives • Build structured analyses and business cases to evaluate operational performance • Use data-driven decision-making to scope, run, and scale pilots and experiments • Partner closely with various teams to drive alignment and execution on complex initiatives • Thrive in ambiguity and fast-paced environments while improving processes

• Lead end-to-end hardware program execution from feasibility through mass production • Build and maintain integrated program plans across hardware, firmware, validation, manufacturing, quality, and supply chain functions • Drive cross-functional alignment across Mechanical Engineering, Electrical Engineering, Firmware, Operations, Quality, and external manufacturing partners • Own program schedules, milestones, dependencies, and risk management throughout the full product lifecycle • Coordinate EVT, DVT, PVT, and production readiness activities to ensure programs stay on track • Identify risks early, drive decision-making, and resolve blockers to maintain execution momentum • Partner with contract manufacturers and suppliers to support build readiness, production validation, and manufacturing ramp • Establish scalable processes, communication cadences, and execution frameworks that improve operational efficiency • Use AI tools proactively to streamline program management workflows, automate repetitive tasks, improve reporting, and accelerate execution • Build and maintain no-code AI workflows, automations, or agents that improve productivity, planning accuracy, risk tracking, documentation, and team coordination

Role Description We're looking for an organized and detail-oriented Travel Fulfillment Coordinator to help manage travel reservations, itinerary details, and booking confirmations while ensuring a smooth experience from planning through completion. This fully remote role is ideal for someone who enjoys staying organized, managing multiple tasks, and working within structured systems. In this role, you'll use company-provided tools and training to coordinate travel-related tasks, maintain accurate records, communicate with clients, and help keep workflows on track throughout the planning process. - Coordinate travel confirmations, itineraries, and scheduling updates - Review travel details for accuracy and completeness - Communicate with clients and team members regarding updates and requests - Track booking progress and follow up on outstanding items - Maintain organized digital records and documentation - Support daily workflow coordination and operations Qualifications - Strong organizational and communication skills - Detail-oriented and comfortable multitasking - Able to work independently in a remote environment - Comfortable using online systems and digital tools - Customer service, coordination, or administrative experience is helpful but not required Benefits - Fully remote flexibility - Structured training and ongoing support - Supportive team environment - Opportunities for professional growth Requirements - Applicants must be citizens of the US, UK, Australia, Mexico, Spain, or LATAM.