Vacation With An Artist (VAWAA)

• Work closely with the founder and help scale the experience layer of VAWAA. • Improve booking conversions and optimize the funnel from inquiry to repeat guest. • Monitor key metrics representing bookings, guest & artist health. • Partner with guest experience manager to own the end-to-end guest journey managing bookings, decisions, experience issues, follow-ups, CRM hygiene, templates, workflows, and the SOPs that help scale care without losing soul. • Support artists with onboarding, gathering assets, offering guidance, co-designing, editing and support. • Oversee confusion areas for guests and support needed by artists. • Solve time-sensitive issues across time zones, cultures and contexts. • Maintain responsive communication wherever guests and artists reach out.