• Customer Enablement & Training: - Contribute directly to the development and delivery of training programs that leverage your medical economics expertise, providing customers actionable strategies for risk adjustment, cost management, network optimization, contract forecasting - Actively participate in and contribute to certification programs, bringing your operational experience to Arcadia’s internal and customer-facing training initiatives • Platform Expertise & Customer Insight: - Serve as an expert resource with extensive knowledge of medical economics related workflows critical to operational success in the context of value-based care - Partner with Arcadia’s product, development, and data analytics teams to provide credible customer perspectives for enhancing product features and functionalities • Continuous Improvement & Content Development: - Identify gaps in training and enablement resources, drawing on your customer experience to design impactful programs tailored to medical economics professionals • Cross-Functional Collaboration: - Collaborate closely with engineering, support, and professional services teams, influencing the development of training and enablement content based on customer needs

• Drive the evolution of our identity security platform by leading a team of cutting-edge security researchers • Identify emerging identity attack vectors and develop novel detection methodologies • Build production-grade security systems with emphasis on scalability, reliability, and performance optimization • Explore large-scale customer datasets using Spark and Databricks to validate detection hypotheses and uncover new threat patterns • Provide technical leadership and mentorship to product and engineering teams

Role Description The Mortgage Branch Manager performs a wide range of duties relating to the origination of residential mortgage loans and management of sales team. The Mortgage Branch Manager is expected to meet or exceed the standards and objectives defined by the management for mortgage loan sales and cross-selling. The Mortgage Branch Manager is expected to provide excellent customer service and leadership as well as manage his/her pipeline accordingly. Responsibilities - Markets residential mortgage loan products to real estate agents, prospective homebuyers and/or builder sales representatives. - Spends 25% or more of the workday conducting marketing activities and closing business outside of the work-site (including home office). - Originates loan applications ensuring correct pricing, fulfillment of investor guidelines, compliance with federal and state banking credit, and non-discrimination regulations. - Completes all applications, including: Good Faith, Details of transaction and all information required on a 1003. - Assists the processor in securing needed documentation as required for loan approval. - Constantly reviews investor guidelines, in order to remain current with agency (FNMA, FHLMC, GNMA, MHF) and individual investor guidelines. - Performs all other duties as assigned (job duties may be added from time to time by the employer in its sole and absolute discretion). - Maintains high levels of customer service while managing each applicant's and support staff's expectations. - Leads, manages and coaches a staff of MLO’s or Operational team members including assigning of work, time management and conducting Performance Management Review (PMR) related activities. Qualifications - 3+ years’ work experience as a Mortgage Loan Officer/Originator. - 2+ years’ experience acting in a Branch Manager capacity. - Prior experience in a leadership role preferred. - Experience in originating loans for sale to FNMA, FHLMC, GNMA and/or CDA preferred. - Experience using a mortgage loan management system is required; Encompass experience highly preferred. Technical Knowledge and Skills - Strong leadership, interpersonal, communication and customer service skills. - Proficient in Microsoft Office Suite including Word, Excel, PowerPoint, and Outlook. Compensation This is a 100% commission-based role. Working Arrangements This is a 100% remote role. We are currently hiring only within our core locations which include Maryland (MD), District of Columbia (DC), Virginia (VA), Pennsylvania (PA), Delaware (DE), Indiana (IN), Illinois (IL), North Carolina (NC), South Carolina (SC), Florida (FL). Benefits - Join a growing company with a culture that fosters an entrepreneurial spirit. - Comprehensive benefits package including Medical, Dental, Vision, Company Paid Life Insurance, Disability Insurance, and more. - Company Contributions to your 401k - Regardless of your contribution. - Employee Perks: Paid Parental Leave, Employee Recognition Program, Leadership Program, Tuition Reimbursement Program, Employee Bank Checking Account, and much more! - Generous Paid Time Off and Paid Holidays - Including Paid Charity Hours to support volunteer opportunities.

Role Description The Deployment Manager supports software release, deployment coordination, and operational transition activities for the Veterans Benefits Administration (VBA). This role is responsible for managing integrated release activities, coordinating deployments across multiple environments, ensuring compliance with VA release management processes, and facilitating communication between development, testing, operations, and regional office stakeholders. The ideal candidate possesses strong experience with IT service management (ITSM), software deployment coordination, release management processes, and enterprise operational support within a federal government environment. - Manage and coordinate software deployment activities across development, pre-production, testing, and production environments for VBA applications and systems. - Maintain continuous communication with VA Regional Offices and stakeholders regarding deployment schedules, release activities, outages, and implementation status. - Coordinate and manage monthly Integrated Releases using ITIL service transition processes and ServiceNow (SNOW) for operational support, tracking, and reporting. - Create, update, and monitor Release records within ServiceNow to ensure accurate tracking and compliance with VA release management procedures. - Associate and validate Change Requests within Release records to support successful deployment execution and governance requirements. - Coordinate ASCEND release submissions and Change Requests to support Production Readiness Review Configuration Control Board (PRRCCB) processes and approvals. - Review software change requests and validate submission of Application Turnover Transmittal (ATT) documentation within Serena Business Manager (SBM) and associated repositories. - Ensure deployment documentation, implementation plans, rollback procedures, and supporting artifacts are complete, accurate, and compliant with operational standards. - Coordinate pre-production installations to mirror Production deployments and support regression testing activities to minimize production release risk. - Oversee installation and deployment activities during monthly integrated releases to ensure successful implementation of approved changes. - Collaborate with development teams, testers, infrastructure support personnel, and operational stakeholders to resolve deployment issues and implementation risks. - Utilize VA standard enterprise tools including: - ServiceNow (SNOW) - Jira - Power BI - Dimensions - Rational tools - Serena Business Manager (SBM) - Veteran-Focused Integration Process (VIP) tools - Support process automation initiatives and workflow improvements using SharePoint and related automation technologies. - Implement operational and deployment process improvements based on customer priorities, urgency, and enterprise standardization requirements. - Monitor deployment metrics, release status, and operational performance reporting. - Participate in troubleshooting and issue resolution during deployment and transition activities. - Maintain documentation related to release management, deployment procedures, operational processes, and implementation activities. Qualifications - Bachelor’s degree - 4+ years of experience in deployment management, release management, change management, or IT operations support.