Executive Assistant to Country Manager Location: Ciudad Empresarial, Huechuraba, Región Metropolitana (on-site) The Executive Assistant will provide comprehensive executive and administrative support to the Country Manager and other C-Level executives in Santiago, Chile. The position requires a highly organised, proactive, and service-oriented individual with excellent communication skills, strong business judgement, and the ability to manage multiple priorities in a fast-paced international environment. The successful candidate will play a key role in ensuring smooth day-to-day operations, managing complex schedules and executive priorities, coordinating business activities, and supporting internal and external stakeholder engagement with professionalism, discretion, and attention to detail. Key Responsibilities: - Manage dynamic calendars for the Country Manager and designated executives, including meetings, appointments, and strategic business activities. - Coordinate internal and external meetings, including agenda preparation, logistics, briefing materials, and follow-up on action items. - Act as a liaison between executives and internal/external stakeholders, ensuring effective communication and timely follow-up. - Screen, prioritise, and manage correspondence, emails, calls, and requests with a high level of professionalism and confidentiality. - Prepare presentations, reports, meeting materials, and executive documentation as required. - Coordinate domestic and international travel arrangements, including flights, accommodation, transportation, visas, itineraries, and travel documentation. - Manage travel-related changes and logistical issues efficiently and proactively. - Coordinate logistics and support for visiting executives, leadership meetings, customer meetings, and company events. - Provide support for conferences, workshops, off-site meetings, and internal corporate activities. - Take meeting minutes when required and ensure appropriate follow-up on key actions and deliverables. - Draft, proofread, and review professional communications and documentation in English and Spanish. - Maintain accurate records, filing systems, and confidential documentation with the highest level of discretion. - Support expense reporting, invoice coordination, purchase orders, and other administrative processes as required. - Collaborate closely with cross-functional teams including HR, Finance, IT, Facilities, Sales, and Regional/Global teams. - Support internal communications, operational coordination, and administrative process improvements. - Provide flexible support on ad-hoc projects and business priorities as assigned. Qualifications: - 5+ years of experience supporting senior leadership or C-Level executives in multinational or fast-paced corporate environments. - Advanced bilingual proficiency in English and Spanish, both written and spoken. - Advanced proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and collaboration tools such as Teams, Zoom, and SharePoint. - Experience coordinating complex travel arrangements, executive meetings, and corporate events. - Excellent organisational, prioritisation, and time management skills, with the ability to manage multiple responsibilities simultaneously. - Excellent interpersonal and communication skills, with the ability to interact effectively with all levels of the organisation. - Ability to work under pressure and respond effectively to changing priorities. Key Competencies: - Proactive mindset with the ability to anticipate executive and business needs. - Strong attention to detail and excellent organisational skills. - High level of professionalism, discretion, and confidentiality. - Strong problem-solving skills with a proactive and adaptable approach. - High emotional intelligence and ability to build effective working relationships across teams and organisational levels. - Strong team player with a collaborative mindset and positive approach to teamwork. - Strong cultural awareness and adaptability within international environments. Esta oferta se enmarca en la Ley N°21.015 de Inclusión Laboral de Personas con Discapacidad. InterSystems promueve la igualdad de oportunidades y la no discriminación en todos sus procesos de reclutamiento y selección, asegurando procesos inclusivos y accesibles, en conformidad con la normativa laboral vigente en Chile. About InterSystems InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com.

• Manage executive calendars, inboxes, and priorities to ensure maximum productivity (aim for inbox zero) • Draft, proof, and send professional internal and external communications on behalf of leadership • Prepare meeting briefs, agendas, and follow-ups ensuring executives are always context-ready • Coordinate meetings with internal and external stakeholders across multiple time zones • Manage task lists and close 90%+ of delegated items within 48 hours • Track deadlines, commitments, and action items to ensure timely execution • Maintain proactive oversight of ongoing projects to ensure on-time delivery • Maintain dashboards and documentation in Notion, Asana, and other internal tools • Create, update, and refine SOPs to improve consistency and operational efficiency • Build structure around recurring workflows through automation and process mapping • Monitor task completion and reduce recurring errors or missed deadlines • Streamline recurring workflows and support cross-functional operational processes • Facilitate team communication, shared workspaces, and progress tracking systems • Support operations including vendor coordination and task management • Own complex calendar management including internal meetings, external calls, and priority-based scheduling • Coordinate and book travel arrangements (flights, hotels, transportation) with detailed itineraries • Handle inbox triage: flag urgent messages, draft replies, file emails, and ensure nothing slips through • Support legal and administrative documentation (routing forms, signatures, deadline tracking) • Coordinate personal appointments, reservations, and occasional household/vendor support as needed • Protect executive time by managing schedule conflicts and ensuring adequate focus time • Conduct industry, competitor, and market research to support executive decision-making • Compile concise briefs, summaries, and actionable insights from research • Manage internal communications such as weekly team updates and stakeholder notes • Research new tools and AI automations to improve operational speed and accuracy • Support reporting on performance metrics, market trends, and strategic opportunities • Identify potential issues early and propose proactive solutions • Assist with special projects including light due diligence and business development initiatives

Role Description The Originating Loan Officer Assistant plays an important role in the organization by performing, under direct supervision, a number of activities related to assisting originators build complete loan files for submission. The position also provides quality relations with borrowers through completing the origination processing of application, loan disclosure, review files for adherence to underwriting standards; ensuring completeness of submission to processing. Essential Functions - Origination duties: - Conduct one-on-one consultations with clients to understand their financial goals and assess their eligibility for mortgage loans. - Educate clients on various mortgage products, terms, and options, offering personalized recommendations based on their unique needs. - Assist clients in completing mortgage applications, collecting necessary documentation, and ensuring compliance with lending guidelines. - Develop and maintain positive relationships with all our referral sources to generate prospects for loans. - Build a referral base with lead sources; self-generate new leads and maintain established referral sources and client lists. - Collaborate closely with underwriters, processors, realtors, and lenders to facilitate a seamless loan approval process. - Collect supporting documentation from borrower to include: - 30-day paystubs - 2 years tax returns - Last 2 years W2’s - Award letters, disability, trust income, etc. - LOE for Gaps in jobs - At initial contact with borrower provide needs list and complete application - 2 months bank statements. - Obtain executed disclosures within regulations time frame. - Obtain accurate AUS findings and prepare the Initial Fee Worksheet. - Analyze credit report and financial scenario, determining appropriate loan product(s). - Determine (price) a profitable loan and communicate fees to ops team. - Submit a complete loan package to processing. - Lock in rate. - Review CD to ensure fees and cash at closing are consistent with commitment to Customer: Issue Lender Credit if needed. If loan out of balance, work with processor & branch manager to request subsidy. - Partners with production support teams to generate sales using company and online marketing resources. Coordinate, create, track and distribute marketing materials. - Deliver exceptional customer service by keeping clients/agents informed during the loan process and addressing all their questions and concerns. - Stay current with industry regulations, lending trends, and changes in mortgage guidelines. - Perform any other reasonable duties required by Guild Mortgage Company or Loan Officer. - Lead to Contract duties: - Assist originator in appointment setting with prospective and new applicants. - Provide new lead call backs within 20 minutes and maintain a 35% conversion rate from lead to appointment. - Provide administrative support managing various client databases (lead tracker, MyCircle, Zillow, etc.). - Send new clients online pre-qualification link on behalf of originator. - Assist the originator with obtaining an accurate and thorough 1003. - Run credit on loans assigned to an originator. - Request status updates from pre-approved clients and referral sources (weekly TBD calls). - Keep up to date with company approved programs and software systems; implement and execute new systems for team and clients. - Provide marketing support by coordinating, creating, obtaining compliance approval, tracking, and distributing advertising materials as needed. - Manage monthly compliance-approved email marketing to realtors. - Contract to Close duties: - Monitor key dates related to loan transactions and respond accordingly. - Send loan forms, disclosures agreements, and other supporting documentation to customers for completion and signature; manage the collection of completed documents accordingly. - Manage assigned originator's database; tracking active loan(s) and entering data as needed. - Maintain customer contact to ensure follow-up of loan application and answer basic inquiries. - Provide support in the collection and preparation of submitting loan application with supporting documentation to processing. - Order out 4506T, SSA, Credit Supplements, AccountCheck and Work Number as needed. - Prepare and submit loan applications to processing, helping to resolve any subsequent file issues and escalating processor conditions as required assisting processor in clearing any conditions placed on loan(s). - Reviewing CD to ensure fees and cash at closing are consistent with commitment to customer. - Provide status updates to referral sources on active loans, subject to Guild’s policies on Consumer Privacy and Safeguarding of Information. Qualifications - High School Diploma or equivalent, required - Minimum two year's experience in Mortgage lending or related field - NMLS required - Ability to manage multiple priorities; strong detail orientation and highly organized. - Works with a strong sense of urgency and responsiveness. - Passionate about delivering excellence in customer service. - Demonstrated patience and professionalism when interacting with both internal and external customers. - Strong verbal and written communication skills. Basic math skills. Requirements - Excellent verbal and written communication skills required. - Highly organized and detail-oriented; ability to work in a fast-paced, metrics-driven environment required. - Proficiency in Microsoft Office Suite, Word, Excel, Wiki, collaborative cloud-based programs, and third-party software applications required. - Commitment to company values. Benefits - Competitive compensation and excellent benefits package; including medical, dental, vision, life insurance, AD&D, LTD and 401(k) with employer match. Company Description Guild Mortgage Company, closing loans and opening doors since 1960. As a mortgage banking firm, we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry.

Role Description The Credentialing Assistant is responsible for screening reviewers for required credentialing and background information, including professional sanctions and criminal background information. The position requires coordination between multiple departments at Dane Street to provide support relating to the information, data, and standards involved in reviewer credentialing. Dane Street’s success relies on individual and team contributions every day. We care for our customers, each other and Dane Street. It is the responsibility for all of us to maintain a positive working environment that promotes client satisfaction and results. Qualifications - An Associate’s Degree or Bachelor’s Degree is preferred. - Credentialing experience in a healthcare or insurance setting preferred. - Knowledge of URAC and relevant State and Federal guidelines. - Excellent communication skills as well as understanding of medical terminology. - Critical thinking, ability to manage time efficiently and to meet specific deadlines. - Computer literacy and typing skills required. Requirements - Initial Credentialing: - Enters reviewer application data. - Performs online searches of reviewers. - Conducts primary source verification of reviewer board certifications, licenses, background checks, and malpractice checks. - Uploads documents to the electronic reviewer file. - Produces Judgments page to include comments from the Medical Director. - Applies client Do Not Use status as required. - Communicates the application status with the Operations team, including when an application is denied by the Medical Director. - Recredentialing of Reviewers: - Sends applications to reviewers. - Conducts prime source verification of board certifications, licenses, and malpractice checks. - Performs online searches of reviewers. - Refers reviewers with “red flags” to the Medical Director for review. - Indicates Do Not Use status and Medical Reviewer comments in Judgments document. - Updating Expired Licenses, Board Certifications, and Workers’ Compensation Registration: - Reviews licenses, certifications, and registrations for expiration status. - Exclusions, Preclusions, Background and Sanction Checks: - Creates and receives sanctions check clearinghouse reports and searches for each sanction identified. - Finds supporting documentation, including court documents or National Practitioner Data Bank reporting. - Sends information to the Medical Director for review. - Reactivating, Deactivating, Do Not Use, Reviewer Contact Data and W9 Requests: - Obtains W-9 documents in response to address changes. - Clones profiles in the event of a fundamental identifying data change. - Removes reviewers from the panel based on client or Operations department requests. - Editing Fee Schedules: - Performs data entry of new fees or updated fees. - Obtains new fee agreements as appropriate. - Participation on the Quality Management Committee: - Participates in the Quality Management Committee meetings, which is required by URAC but incorporates Dane Street quality improvement functions. - Participation includes requested follow up activities. - Assist Dane Street Team Members with Credentialing Content: - Provides credentialing related advice to leadership and for contracting and Operations functions. - Other duties & special projects, as assigned and based on business needs. Benefits - Comprehensive benefits package designed to support your well-being and peace of mind. - Medical, dental, and vision coverage for you and your family. - Voluntary life insurance options for you, your spouse, and your children. - Other voluntary benefits including hospital indemnity, critical illness, accident indemnity, and pet insurance plans. - Basic life insurance, short-term disability, and long-term disability coverage at no cost. - Generous paid time off policy. - 401k plan with a company match. - Apple equipment and a media stipend for remote workspace.