Role Description We are seeking a reliable and detail-oriented Remote Scheduling Coordinator to support client coordination and scheduling activities. This entry-level role focuses on managing requests, organizing key details, and ensuring a smooth and efficient experience throughout the coordination process. This position is fully remote and well-suited for individuals who are organized, responsive, and comfortable working in a structured, client-focused environment. - Coordinate and manage scheduling requests using established processes and systems - Gather and organize client information to support accurate service coordination - Review details for completeness and ensure all information is properly documented - Communicate updates, confirmations, and follow-ups in a timely and professional manner - Maintain organized records of interactions and scheduling activity - Support a consistent and efficient coordination process from start to finish Qualifications - Strong organizational and time management skills - Clear and professional communication abilities - Ability to work independently in a remote setting - Detail-oriented with strong follow-through - Comfortable using email, online platforms, and scheduling tools Benefits - Fully remote work environment - Flexible scheduling structure - Structured onboarding and guided training - Opportunities for increased responsibility based on performance - Supportive and collaborative team environment Company Description

• Provide therapy to clients struggling with behavioral and mental health concerns • Collaborate with a team to deliver innovative telehealth services • Participate in regular case consultations to enhance treatment outcomes • Assist clients in obtaining necessary support based on their needs

Role Description Intake Clinicians play a vital role within the company as they are the initial clinical contact. They are responsible for assessing and diagnosing both adolescents and adults with mental health concerns. Key responsibilities include: - Conducting thorough evaluations and gathering histories. - Formulating DSM diagnoses. - Assessing client's level of care needs and any risk factors. - Linking clients to appropriate services, either within the facility or through external referrals. This role requires strong clinical, diagnostic, and communication skills to ensure clients receive timely and appropriate mental health support. Qualifications - A master's degree in the Human Services field. - Full or Associate Licensure in state of practice; full licensure preferred. - 2+ years’ experience working in a Mental Health Treatment Facility. - Computer literate: Microsoft Office (Excel, Word, and PowerPoint) required. Requirements - Obtaining Informed Consent from clients. - Facilitating acceptance of client Informed Consent documents from patient portal. - Ensuring all documentation is completed prior to the start of the Intake Assessment. - Conducting assessments using PHQ and Columbia-Suicide Severity Rating Scale. - Gathering relevant clinical data for preliminary diagnosis. - Justifying diagnoses using DSMV criteria. - Maintaining accurate and concise documentation of client interactions. - Making clinically justified recommendations for treatment plans. - Facilitating linkage of clients to recommended services. - Identifying client’s current risk level and maintaining client safety through crisis intervention. - Attending monthly supervision and weekly Intake Clinical Meetings. - Maintaining Key Performance Indicator expectations. - Assisting and covering other staff as necessary. Benefits - Participation in educational training, orientations, or compliance programs. - Flexible working hours including weekends, holidays, and evenings. Company Description As the company continues to grow, additional responsibilities essential for departmental success will be assigned accordingly.

• Delivering excellent standards of telephone assessment via video and audio capabilities. • Providing diagnosis, prescription of self-management techniques and onward referral within the services. • Monitoring and follow up complex cases and red flag cases, escalate where required and appropriate to the Clinical Lead. • Assessing customer needs and provide appropriate advice and support. • Managing customer pathways, delivering the most appropriate clinical outcomes at the best cost for the customer.