• Provide therapy to clients struggling with behavioral and mental health concerns • Collaborate with a team to deliver innovative telehealth services • Participate in regular case consultations to enhance treatment outcomes • Assist clients in obtaining necessary support based on their needs

Role Description Intake Clinicians play a vital role within the company as they are the initial clinical contact. They are responsible for assessing and diagnosing both adolescents and adults with mental health concerns. Key responsibilities include: - Conducting thorough evaluations and gathering histories. - Formulating DSM diagnoses. - Assessing client's level of care needs and any risk factors. - Linking clients to appropriate services, either within the facility or through external referrals. This role requires strong clinical, diagnostic, and communication skills to ensure clients receive timely and appropriate mental health support. Qualifications - A master's degree in the Human Services field. - Full or Associate Licensure in state of practice; full licensure preferred. - 2+ years’ experience working in a Mental Health Treatment Facility. - Computer literate: Microsoft Office (Excel, Word, and PowerPoint) required. Requirements - Obtaining Informed Consent from clients. - Facilitating acceptance of client Informed Consent documents from patient portal. - Ensuring all documentation is completed prior to the start of the Intake Assessment. - Conducting assessments using PHQ and Columbia-Suicide Severity Rating Scale. - Gathering relevant clinical data for preliminary diagnosis. - Justifying diagnoses using DSMV criteria. - Maintaining accurate and concise documentation of client interactions. - Making clinically justified recommendations for treatment plans. - Facilitating linkage of clients to recommended services. - Identifying client’s current risk level and maintaining client safety through crisis intervention. - Attending monthly supervision and weekly Intake Clinical Meetings. - Maintaining Key Performance Indicator expectations. - Assisting and covering other staff as necessary. Benefits - Participation in educational training, orientations, or compliance programs. - Flexible working hours including weekends, holidays, and evenings. Company Description As the company continues to grow, additional responsibilities essential for departmental success will be assigned accordingly.

• Delivering excellent standards of telephone assessment via video and audio capabilities. • Providing diagnosis, prescription of self-management techniques and onward referral within the services. • Monitoring and follow up complex cases and red flag cases, escalate where required and appropriate to the Clinical Lead. • Assessing customer needs and provide appropriate advice and support. • Managing customer pathways, delivering the most appropriate clinical outcomes at the best cost for the customer.

• Conducting onboarding meetings via Zoom or Teams with newly hired therapists. • Guiding candidates through each stage of the onboarding process and identifying what still needs to be completed. • Following up consistently to ensure candidates are progressing through their onboarding steps on time. • Managing candidate statuses on a shared board and ensuring no one is stuck at a stage for too long. • Completing and tracking tasks accurately within the company's systems (including ClickUp). • Flagging candidates who are not engaging or progressing and following the relevant protocols. • Coordinating with the staffing team once candidates reach the placement stage of onboarding. • Handling approximately 30 onboarding candidates per month per state, with team support during high-volume periods.