• Conducting onboarding meetings via Zoom or Teams with newly hired therapists. • Guiding candidates through each stage of the onboarding process and identifying what still needs to be completed. • Following up consistently to ensure candidates are progressing through their onboarding steps on time. • Managing candidate statuses on a shared board and ensuring no one is stuck at a stage for too long. • Completing and tracking tasks accurately within the company's systems (including ClickUp). • Flagging candidates who are not engaging or progressing and following the relevant protocols. • Coordinating with the staffing team once candidates reach the placement stage of onboarding. • Handling approximately 30 onboarding candidates per month per state, with team support during high-volume periods.

• Own and drive commercialization and go-to-market (GTM) strategy for therapy selection products within the oncology portfolio • Define and execute product strategy and multi-year roadmap aligned to clinical needs and market opportunities • Monitor clinical trends, competitive dynamics, and customer insights to refine positioning and identify growth opportunities • Develop and present data-driven business cases, including market sizing, segmentation, competitive analysis, and financial forecasts • Translate voice of customer (VOC) insights into product requirements, features, and enhancements • Lead cross-functional collaboration with R&D, Clinical, Medical Affairs, Regulatory, and Commercial teams to drive product development and execution • Drive product positioning, messaging, and launch strategy, including sales enablement and training materials • Partner with Market Access and Commercial teams to support adoption and optimize product performance • Track portfolio performance and continuously refine strategy based on market feedback and data insights • Engage with key opinion leaders (KOLs) and clinical partners to ensure alignment with evolving standards of care • Represent Myriad at industry conferences, customer engagements, and internal leadership forums

Role Description The Care Access Coordinator is a non-clinical support role that ensures efficient access to behavioral health services by combining administrative accuracy, responsive customer support, and effective coordination between members, providers, and clinical teams. Essential Functions - Administrative & Operational Execution: - Process authorizations, enter and audit data, and manage documentation across multiple systems to ensure accuracy and workflow efficiency. - Support clinical operations through correspondence (letters, faxes) and by maintaining timely, compliant records aligned with productivity standards. - Member & Provider Support: - Serve as a frontline resource by answering benefit, authorization, and referral questions while verifying member information in compliance with HIPAA. - Deliver high-quality service through empathetic communication, basic screening, and escalation of high-risk or crisis situations to clinical staff. - Care Coordination & Case Management Support: - Triage cases and route them appropriately to clinical teams, ensuring accurate and timely information flow for care decisions. - Collect and share key data (e.g., discharge details, provider updates) to support continuity of care and cross-functional collaboration. Qualifications - Bachelor’s degree in Social Work, Psychology or related healthcare field PLUS 1+ year experience in a health care, managed care, behavioral health, and/or customer service setting OR - High school diploma PLUS 3+ years’ experience in a health care, managed care, behavioral health, and/or customer service setting - Strong computer proficiency, including the ability to work within multiple systems simultaneously and accurately enter or retrieve data. - Ability to talk and type simultaneously while navigating systems during live member interactions. - Ability to pass background check upon hire and throughout employment to include criminal felony & misdemeanor search, SSN validation/trace search (LEIE), education report (highest degree obtained), civil upper and lower search, 7-year employment report, federal criminal search, statewide criminal search, widescreen plus national criminal search, health care sanctions-state med (SAM), national sex offender registry, prohibited parties (OFAC) (terrorist watchlist), and a 10-Panel Drug Screen. Requirements - Self-motivated and the ability to assume a collaborative role in ensuring that all objectives are met. - Ability to work independently to meet team objectives/goals. - Professional demeanor in response to all situations regardless of the nature or circumstances of the situation. - Able to manage multiple tasks in a fast-paced, changing environment. - Ability to work within a collaborative, team-oriented environment. Benefits - Hourly compensation between $20.50 - $21.35, PLUS an annual performance-based, discretionary incentive. - Comprehensive health benefit options: Medical, dental, and vision coverage. - 401(k) with competitive employer match. - Company-paid life and disability insurance. - Paid parental leave and wellbeing incentives. - Generous paid time off, including volunteer time. - Flexible spending accounts for healthcare and dependent care. - Professional development opportunities and tuition reimbursement. - Remote work flexibility (role-dependent). - Opportunity for meaningful growth, both personally and professionally, where your unique background and experience is welcomed and valued. Working Conditions - High-speed internet service (cable or fiber optic) with minimum download Speed of 20 Mbps, Upload Speed of 5 Mbps, and Maximum Latency of 100 milliseconds (must be installed before starting) required. - Frequent use of computer and phone systems. - Must be able to constantly remain in a stationary, sitting position, communicate and exchange information with others, inspect information, perform repetitive motions with arms and fingers, interpret data, problem solve, make decisions, organize and plan, and maintain a positive and professional attitude in all situations. - Work is performed from home with company-provided equipment. Sitting for long periods of time is expected and use of fingers and hands for typing is necessary. - A quiet workspace with minimal background noise for calls.

Role Description We are a fast-paced post-construction demolition company looking for an "all-star" Scheduling & Dispatch Coordinator. In this role, you aren't just an admin; you are the air traffic controller for our entire field operation. You will serve as the critical bridge between our clients and our demolition crews, ensuring that jobs are scheduled accurately and that our teams on the ground have the answers they need to succeed. This role requires a high degree of emotional intelligence, extreme attention to detail, and a mandatory background in dispatch operations. You will be responsible for translating client requirements into actionable schedules, managing crew logistics via WhatsApp and Google Calendar, and assisting our management team in keeping the "engine" of the business running smoothly. Key Responsibilities - Crew Coordination & Dispatching - Schedule Ownership: Coordinate and schedule the next day's jobs for multiple demolition crews, ensuring maximum efficiency and minimal downtime. - Real-Time Communication: Serve as the primary point of contact for offsite employees. You will answer crew questions in real-time, providing clarity on job sites, timing, and specific client requests. - Dynamic Logistics: Manage the shifting priorities of a post-construction environment, adjusting schedules on the fly as job site conditions change. - Client & Team Liaison - Information Triage: Act as the "filter" between the client and the team. You will take questions from the crew, bring them to the client for answers, and relay those solutions back to the field immediately. - Accountability: Ensure that all appointments are set up correctly within our proprietary software system and reflected accurately on Google Calendar. - Daily Syncs: Assist current managers by offloading the administrative rigors of scheduling, allowing them to focus on high-level project management. - Systems & Communication - Tool Mastery: Utilize our internal software (which facilitates chats with local contractors), WhatsApp, and Google Calendar to maintain 100% visibility on all active and upcoming jobs. - Data Integrity: Maintain meticulous records of job statuses, crew assignments, and client feedback to ensure a perfect audit trail for every project. Qualifications - Dispatch Background Required: Proven experience in a dispatching or high-volume scheduling role, ideally within the trades, logistics, or construction industries. - Offsite Team Management: Previous experience working with and managing offsite or field-based employees is essential. - Attention to Detail: An "eagle eye" for details; understanding that a mistake in a job address or a crew start time can derail an entire day's revenue. - Fast-Paced Resilience: Thrives in high-pressure environments, handling the "chaos" of a busy morning with multiple crews and clients all needing answers at once. Skills & Competencies - Exceptional English: Professional fluency in written and verbal English is required to coordinate between US-based clients and diverse crews. - Proactive Problem Solver: Finds solutions and implements them rather than just reporting problems. - Tech Savvy: Comfortable navigating multiple communication channels simultaneously (WhatsApp, Google Workspace, and proprietary CRMs). Benefits - High Growth & Velocity: Work for a fast-moving service business that is scaling rapidly. - Direct Impact: Be the foundational layer that allows our crews to be productive and our clients to be satisfied. - Stable Partnership: We value long-term loyalty and are looking for an "anchor" member to grow with our operations team.