Role Description Acentra seeks an EAP Regional Supervisor (Remote U.S.) to join our growing team. - Ensures the success of EAP On-site Clinicians in field locations nationally. - Is the primary liaison between On-site Clinicians and the Clinical Manager. - Manages a variety of administrative tasks that support the program. - Maintains productive relationships with local points of contact for locations hosting EAP On-site Clinicians. Job Responsibilities: - Works in collaboration with the Clinical Manager, Project Director, and other internal and external stakeholders. - Consistently provides exceptional and proactive clinical and business support to EAP On-site Clinicians, ensuring smooth integration with Acentra Health operations and account management. - Compliance with all Clinical and Professional protocols, processes, and policies. - Leads clinical team meetings, provides consultations to EAP On-site Clinicians, identifies and supports best EAP practices among the On-site Clinicians, and ensures compliance with clinical and administrative processes concerning the provision of direct services in the field locations. - Oversees and ensures that On-site Clinicians follow appropriate administrative procedures including but not limited to clinical audits. - Performs ongoing managerial duties concerning the EAP On-site Clinicians, including, but not limited to, conducting performance reviews, managing relevant Talent Acquisition processes, reviewing/approving expense reports, and participating in recruitment, screening, and interviewing processes, onboarding, and orientation concerning the EAP On-site Clinicians. - Supports needs of critical incident response services, training or psychoeducational presentations, and outreach services that create awareness of EAP services. - Supports in referring to community resources to support clients’ well-being and mental health. - Exhibits excellent interpersonal and problem-solving skills to retain and service our clients and On-site Clinician relationships. Provides other related duties and activities as apparent or directed. - Creates and manages productive working relationships with local POCs, Chaplains, and Peer Support Members relating to the roles and duties of the EAP On-site Clinicians. - Ensures and participates in the timely production, collection, analysis, and reporting of various actionable data relating to the clinician program, including, but not limited to, utilization of services data. - Understands Acentra Health’s overall services and our value proposition to advocate the benefits of our services to the organizations and end users. - Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules. - The above list of accountabilities is not intended to be all-inclusive and may be expanded to include other duties that management may deem necessary. Qualifications - Master’s (or higher level) degree in a mental health or healthcare field. - Maintains an unrestricted license(s) to practice in the mental health field. - 2+ years of leadership experience, in mental health or healthcare. - 3+ years of Supervisory or Managerial experience in a mental health or healthcare role. - 3+ years of professional experience and success, in mental health or healthcare. - Excellent interpersonal communication, relationship-building, and consultative skills. - Excellent organizational, time management, problem resolution, and proactive communication skills (written and verbal). - Analyzes, evaluates, assimilates, and understands incoming information and uses cognitive skills to determine direction independently. - Adapts easily to change and to shifting priorities. - Remains calm under pressure, displaying enthusiasm and positivity. - Efficient, detail-oriented, and able to multi-task. - Must be able to work independently as a part of a Team. - Must be able to perform tasks in a fast-paced environment and meet strict deadlines. - Proactively identifies solutions that enhance team performance and improve customer retention and relations. - Consistently demonstrates proactive problem-solving, effective interpersonal communications, clinical professionalism, personal accountability, teamwork, and commitment to Acentra Health’s values and standards. - Ensures services are performed to the respective Statement of Work (SOW) or Performance Work Statement (PWS) and Key Performance Indicators (KPIs). - Work hours may entail less than 10% travel time annually. - A clean, current MVR (Motor Vehicle Record) and reliable transportation to travel within your assigned Region. - Ability to pass a federal security clearance for a non-sensitive/high-risk public trust position. - Includes fingerprinting and a background investigation covering a seven-year investigative scope, and a drug screening. Benefits - Comprehensive health plans. - Paid time off. - Retirement savings. - Corporate wellness. - Educational assistance. - Corporate discounts. - And more. Compensation The pay range for this position is listed below. “Based on our compensation philosophy, an applicant’s position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level.” Pay Range: USD $82,800.00 - USD $103,500.00 /Yr.

Role Description O Portal da Reforma Tributária está em busca de um(a) estagiário(a) para atuar junto ao departamento financeiro e administrativo, apoiando diretamente a equipe do financeiro nas rotinas operacionais, financeiras e comerciais da empresa. Buscamos uma pessoa extremamente ágil, organizada, proativa e com senso crítico elevado. Procuramos alguém que tenha capacidade de identificar problemas, propor soluções, aprender rápido e acompanhar o ritmo de uma operação dinâmica de mídia, tecnologia e negócios. Principais atividades - Emissão de notas fiscais no SAP; - Emissão e acompanhamento de boletos; - Controle e acompanhamento de cobranças de clientes; - Apoio na gestão financeira de assinaturas do Portal da Reforma Tributária; - Acompanhamento de sistemas relacionados a pagamentos, recorrência e patrocínios; - Apoio à equipe comercial em demandas administrativas e financeiras; - Atualização de controles internos, planilhas e sistemas; - Organização de informações financeiras e acompanhamento de pendências; - Apoio em rotinas administrativas estratégicas do financeiro. Qualifications - Estar cursando graduação em Ciências contábeis, administração ou áreas correlatas; - Boa organização, comunicação, que valoriza a autonomia; - Facilidade para aprender sistemas e ferramentas digitais; - Perfil colaborativo para interação com financeiro, comercial e gestão. Requirements - Conhecimento básico em rotinas financeiras, faturamento ou cobrança; - Experiência com ERP, SAP ou plataformas de pagamento; - Familiaridade com Excel, Google Sheets e ferramentas digitais; - Interesse em negócios, mídia, tecnologia ou gestão.

• Set and drive the strategy for post-purchase operations, partnering closely with Product, Engineering, and Operations to deliver scalable, high-quality experiences for Whatnot’s Australian users • Translate insights from operational data and user interactions into priorities, roadmaps, and initiatives that improve quality, speed, and scalability • Partner with the Global Commerce team to implement changes that improve the overall user experience. Own the execution end to end • Lead complex, cross-functional initiatives from problem definition through execution, ensuring alignment, accountability, and measurable outcomes • Design and implement scalable processes, systems, and operating models that support Whatnot’s growth and evolving user needs • Serve as a strategic thought partner & Australia representative to senior leaders, providing data-driven recommendations and tradeoffs to inform decision-making • Continuously assess operational performance, identifying opportunities to improve efficiency, resilience, and user experience

• Conduct structured analysis of denial and rejection data to identify root causes, payer patterns, and filing limit exposure • Move beyond rework — trace denial and rejection spikes to upstream workflow, documentation, or submission failures and drive fixes at the source • Build and maintain AR aging trend tracking and recoverable revenue opportunity analysis • Execute claim corrections, resubmissions, and payer follow-up as a hands-on operational contributor • Build and maintain operational dashboards (Looker preferred) that give RCM leadership real-time visibility into denial volume, payer performance, and AR trends • Produce clear, prioritized findings from claim-level data using pivot tables, formulas, and BI tooling • Design reporting outputs so findings are actionable and accessible to non-billing stakeholders — not just data-literate audiences • Translate billing logic, payer-specific rules, and denial patterns into written, maintainable SOPs • Build operational workflow guides prioritized by highest-volume and highest-denial-rate categories first • Ensure documentation is usable by team members without direct guidance, so operational knowledge scales beyond any one person • Partner with clinical teams to identify upstream documentation or workflow gaps contributing to denials and rejections • Validate billing logic and payer requirements in collaboration with RCM leadership • Communicate findings and recommendations in plain language to non-billing stakeholders including clinical and operations partners • Support training and internal knowledge base development as the operational RCM subject matter resource