Title: Application, Infrastructure & Service Management, Officer Location: Boston, MA United States time type Full time Remote - USA job requisition id R-789493 Job Description: Who we are looking for As Infrastructure Engineer for GlobalLink Technical Operations Team, you will responsible for Production Management Operations Support for GlobalLink and Global Markets Applications and Systems. Work with cross functional teams within IT, Business, Product, Sales and Help Desk in GlobalLink/Global Markets/GTS organizations. Support bank's cloud initiatives and security posture for compliance and regulatory requirements. This role will be a part of US TechOps/DevOps Team supporting global client needs for the firm. This role can potentially be performed fully remotely from home within the United States area. When there is a need or requirement to report to the office, the management team will communicate and work with the candidate to show up in the office as mandated by the management. Why this role is important to us Our technology function, Global Technology Services (GTS), is vital to State Street and is the key enabler for our business to deliver data and insights to our clients. We're driving the company's digital transformation and expanding business capabilities using industry best practices and advanced technologies such as cloud, artificial intelligence and robotics process automation. We offer a collaborative environment where technology skills and innovation are valued in a global organization. We're looking for top technical talent to join our team and deliver creative technology solutions that help us become an end-to-end, next-generation financial services company. Join us if you want to grow your technical skills, solve real problems and make your mark on our industry. What you will be responsible for As Infrastructure Engineer for GlobalLink Technical Operations Team you will - Provide second level support for GlobalLink Applications - Build next generation infrastructure to support new initiatives - Quickly diagnose and resolve issues across multiple functional areas (server, network, storage etc) - Provide operational support for Security and Compliance Management - Execute Change Management tasks in Production, UAT and Development environments - Contribute towards on-going migration tasks in the areas of Maintainability, Performance, and High Availability - Monitor system performance and make recommendations on improvements - Work closely with Engineering and Development teams in order to deliver a highly available and resilient system - Participate in on-call rotation and perform weekend maintenance tasks What we value These skills will help you succeed in this role - Experience/Skills Required: Total 3+ years of IT experience: - Scripting/Programming experience (Python, BASH, Ansible, Terraform) - Strong familiarity with web servers (specifically Apache/NGINX) - Linux system administration knowledge (preferably RedHat/CentOS) - Knowledge of network concepts (TCP, UDP, Load Balancing, NAT, FW, etc) - Strong troubleshooting skills (ability to detect, isolate, and resolve issues anywhere from the kernel up to the application and network layers) - Working knowledge of cloud is must, with good experience in automation. AWS is preferred. - Experience work on CI/CD Tools, Artifactory systems (JFrog, Nexus) - DEVOPS experience with Docker, Kubernetes Education & Preferred Qualifications - Bachelor's degree in Computer Science / Information Technology, or an IT related field - Certification on cloud platforms is a plus Are you the right candidate? Yes! We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vaca Salary Range: $70,000 - $118,750 Annual The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ. Employees are eligible to participate in State Street's comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans. About State Street Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future. As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Role Description We are currently hiring a Senior Infrastructure Systems Engineer to help grow our company and ensure our mission is achieved! This role is a work from home position and can be performed remotely anywhere in the continental US or in our corporate office in Draper, Utah. As an Infrastructure Systems Engineer, you will be a primary operational owner of our infrastructure systems — handling day-to-day support, incident response, change execution, and maintenance across the platform stack. Operational excellence is the foundation of this role, not a secondary responsibility. From that foundation, you'll also contribute to the automation, tooling, and architectural work that gradually shifts the team toward a less reactive future. Your day-to-day responsibilities will include: - Designing, operating, and supporting AWS-based infrastructure across a multi-account environment, focusing on reliability, scalability, and operational clarity. - Supporting and evolving our EKS/Kubernetes platform — clusters, underlying AWS infrastructure, networking integrations, and shared platform components. - Contributing to and maintaining Terraform-based Infrastructure as Code, including shared modules and production repositories. - Working across DNS, DHCP, routing, load balancing, and WAF technologies (Imperva primary; broad understanding of AWS ALB/NLB) to support application traffic and secure access patterns. - Participating in Active Directory architecture, administration, and integration with cloud and platform services. - Sharing ownership of SSL/TLS certificate lifecycle management — a core responsibility of the Infrastructure Operations group. - Building automation and tooling in Bash, PowerShell, or similar to streamline provisioning, configuration, and operational workflows. - Leveraging AI-assisted tools to accelerate troubleshooting, draft and improve runbooks, and reduce repetitive operational overhead. - Collaborating with application, security, and network teams using GitOps-style workflows (GitHub, CI pipelines, change review). - Participating in a rotational on-call schedule and CAB reviews for significant infrastructure changes. - Driving new architecture, expansion, and modernization efforts alongside ownership of existing systems. Qualifications - Hands-on experience with core infrastructure: DNS, DHCP, routing, load balancing, and Linux/Windows operating systems and services. - Strong working knowledge of AWS, including multi-account environments. - Practical experience with Terraform and IaC principles, including contributing to shared repositories. - Experience supporting Kubernetes/EKS or comparable container platforms. - Comfort using AI tools (GitHub Copilot, Claude, or similar) to accelerate infrastructure work — writing scripts, diagnosing issues, or exploring unfamiliar systems. - Familiarity with WAF and traffic management concepts (Imperva a strong plus). - Experience designing, administering, and integrating Active Directory environments. - Scripting fluency in Bash, PowerShell, or similar — building one-off tooling, bootstrap automation, and deployment workflows. - Comfort operating in production with shared ownership, change management, and on-call responsibility. - Ability to collaborate effectively across platform, network, security, and application teams. Benefits - Competitive Compensation + Bonus Potential - Full Health Benefits; Medical/Dental/Vision/Life Insurance + Paid Parental Leave - Company Matched 401k - Paid Time Off + Paid Holidays + Paid Volunteer Time - Diversity Alliance Resource Groups - Employee Stock Purchase Program - Tuition Reimbursement - Charitable Gift Matching - Job Required Equipment & Services Will Be Provided

Role Description Meta is seeking an experienced Connectivity Integration Lead to join our Data Center Design, Engineering, & Construction (DEC) Operations team. The Connectivity Integration Lead (CIL) reports to the Connectivity Integration Manager and serves as the DEC Connectivity subject matter expert (SME) supporting multiple data centers across the programmatic portfolio of sites. This critical role ensures standardized builds, risk identification and mitigation, captures lessons learned, and provides training and onboarding to both internal and external resources. The CIL is a mentor, providing expertise in DEC telecommunications design, standards, products, quality, operations, tooling, and vendor management to the field. The CIL may support 6-8 sites/regions, and will require travel, up to 50% of time, to ensure effective support and collaboration across the portfolio. A consistent focus on meeting milestones, managing risks, and delivering projects on schedule is essential, prioritizing team health, project success, financial stewardship, and effective collaboration with cross-functional partners within our matrixed organization. Responsibilities - Provide support to Site Teams for the planning, procurement, and execution of the connectivity scope, from installation commencement to Server Ready dates and through the transition to Operational Partners. - Ensure clear, concise, and timely communication to the broader organization regarding any impact on capacity delivery, correctly elevating issues for awareness and escalating as needed for leadership action. - Drive the embedment and design integration of new and existing connectivity systems across the program/portfolio. - Contribute significantly to the Preconstruction planning for New Build and Retrofit projects. - Collaborate with multiple cross-functional stakeholders, including Engineering, Delivery, Network Hardware, Infrastructure Enablement, Edge Network Services, and others, to drive cohesive program execution. - Provide timely feedback to DEC Engineering and DEC Design on project deliverables, including design documents, specifications, BOMs, system requirements, and other artifacts necessary for successful implementation by site delivery teams. - Offer support and guidance to the project team during the scope of connectivity execution, including best practices, quality reviews, systems testing, and auditing. - Monitor and report on the performance of both Meta-contracted and General Contractor-contracted telecom contractors and the General Contractor's performance for connectivity scope. - Assist the site team in facilitating changes, including the addition of Tech Mods, system requirement changes, or business-requested changes. - Review and approve contracts and change orders within signing authority, and review/advise on those above signing authority. - Coordinate efforts with other Connectivity Integration Leads to ensure consistency and alignment of priorities and sharing Lessons Learned and Best Practices. - Ensure the timely and appropriate resolution of issues across the sites. - Oversee the onboarding of Connectivity Engineers and support recruitment, interviewing, and hiring decisions across the portfolio. - Develop high-impact relationships with internal and external cross-functional stakeholders to identify opportunities for process optimization and create a strategy across the portfolio. - Request and provide fast feedback when appropriate to support the continuous improvement of projects, partners, and peers. Qualifications - 12+ years of experience in structured cabling, including managing vendors in hyperscale data centers, large-scale construction, and/or other related fields. - Proven track record of managing the delivery of quality structured cabling installations in hyperscale data centers. - Ability to reprioritize work across multiple sites in response to shifting business needs, communicating changes and trade-offs to stakeholders. - Possess persuasive communication and presentation skills, effective negotiation skills, and the ability to collaborate with cross-functional teams to provide solutions to complex problems by prioritizing competing demands based on impact and deadlines. - Experience in creating and driving strategic initiatives across a global portfolio. - Experience in training and mentoring others on technologies, installation methods, products, and processes. Preferred Qualifications - Experience managing IT or IP network deployment projects in a mission-critical environment, requiring coordination across multiple disciplines for the delivery of a common goal. - Experience in data center engineering, design, commissioning, operations, telecommunications, network infrastructure, and ground-up new build site development and construction, as well as retrofit work in live environments. - 15+ years of experience in structured cabling installation, data center development, and/or construction management experience. - Advanced degrees in engineering and/or business administration. - Experience in leading deployments of Network/Structured cabling infrastructure at scale. - Proven skills and understanding of hyperscale network topography and design principles. Compensation $178,000/year to $245,000/year + bonus + equity + benefits

• Lead the design and evolution of RKE2 Kubernetes clusters across development, acceptance, and production environments — driving upgrades, capacity planning, networking strategy, and operational resilience • Architect and maintain infrastructure as code (Terraform) to provision and manage AWS-based environments, establishing patterns and modules that the team can scale with confidence • Own the CI/CD platform (GitHub Actions) end-to-end — designing pipeline architecture, improving build performance, and ensuring releases flow reliably through staged environments • Drive GitOps-based delivery strategy using Flux CD, defining standards for Helm charts and Kustomize overlays and ensuring consistent reconciliation across clusters • Define container image lifecycle policies — building, signing, storing, and distributing images across OCI registries for multiple deployment targets • Identify and eliminate operational toil through automation, improving environment provisioning, configuration management, and deployment processes at a systemic level • Establish and maintain monitoring, alerting, and incident response practices — owning dashboards, runbooks, and post-incident reviews that raise platform reliability over time • Serve as a technical point of contact for product service teams integrating into the deployment pipeline — unblocking teams, troubleshooting complex environment issues, and advocating for infrastructure best practices • Own the security posture of the deployment platform — managing secrets, certificates, RBAC policies, and security configurations to meet compliance and operational security requirements • Mentor and grow other engineers on the team through code review, pairing, design discussions, and knowledge sharing