Role Description The Business Development Manager partners with Sales leaders and Account Executives to drive professional services and training bookings across assigned accounts and regions. This role focuses on identifying opportunities, scoping solutions, and delivering prescriptive proposals that enable customer success while achieving quarterly bookings targets and maintaining competitive as-sold margins. Key Responsibilities - Drive Professional Services Revenue: Achieve quarterly bookings targets for Professional Services and Training across assigned customer cohort or region, while maintaining as-sold margin goals and competitive pricing strategies. - Enable Sales and Delivery Excellence: Collaborate with Sales Directors/VPs, Account Executives, Customer Success, and PS Delivery teams to identify opportunities, scope engagements, and position professional services packages that align with customer implementation and deployment strategies. - Lead Engagement Lifecycle: Manage the full professional services sales cycle from discovery and scoping through proposal development, SOW negotiation, and deal approval—ensuring prescriptive, outcome-based recommendations that drive customer adoption and business value. - Maintain Pipeline and Forecast Accuracy: Own professional services pipeline hygiene in Salesforce, including stage progression, deal value, package type, sold margins, and rates. Provide accurate bookings forecasts and demonstrate strong command of the book of business. - Drive Strategic Alignment and Process Improvement: Partner with Product, Engineering, Sales, and PS leadership to refine engagement models, support cross-sell and upsell campaigns, and contribute to continuous process improvements across the Professional Services organization. Qualifications - Bachelor's degree in Engineering, Computer Science, Business, or equivalent experience. - 3+ years of experience in professional services sales, solutions consulting, or similar revenue generating roles within a portfolio or P&L environment. - Proven track record of consistently meeting or exceeding bookings and margin targets. - Experience with clinical project delivery in imaging environments such as teleradiology, hospital, or ambulatory settings. - Strong ability to scope complex engagements, negotiate SOWs, and translate technical requirements into clear business outcomes. - Excellent organizational skills with the ability to manage multiple projects and priorities simultaneously. - Demonstrated ability to communicate effectively across internal teams and customer organizational structures. Requirements - Experience leading or mentoring project managers or similar roles. - Strategic thinking and ability to drive adoption, innovation, and maturity in service delivery models. - Track record of interdepartmental collaboration and championing ideas across functions. - Strong focus on client outcomes and benefits realization. - This position may require up to 15% travel, primarily throughout North America. Benefits - The base pay for this position ranges from $93,750 USD - $125,000 USD within any geographic market in the US. - Pay may vary depending on job-related knowledge, skills, and experience. - Bonus and other forms of compensation may be provided as part of a total compensation package. - A full range of medical, financial, retirement, PTO, and/or other benefits.