• Oversee and/or perform an accurate medical record review for all RISK Support and participate in process and quality improvement initiatives • Conduct training related to ,RISK, platform usage, up date any training materials, and function as RISK SME • Monitor project status • Work on flexible projects with variable client/project specific guidelines • Review all Negative / Positive hits • Manage RISK coding projects when needed- including project status and completing chart reviews for coding projects as needed

• Develop and Maintain Procedural Best Practices • Create Customer‑ and Field-Facing Training Materials & Technical Documentation • Develop, Scale & Support Hands-On Product Demonstrations • Other Responsibilities: Contribute to Calyxo’s culture of collaboration, respect, transparency, ethics, efficiency, high achievement, and fun. Perform additional duties as assigned. • Who You Will Report To: Director, Product Management

• Accountable for the strategic and operational oversight of investigational site management and monitoring activities across assigned clinical studies or programs • This role ensures that clinical trials are executed with high quality, regulatory compliance, and operational efficiency, in alignment with global clinical development strategies • Operating within a matrix environment, this role partners with internal stakeholders and external service providers to develop and implement study-specific oversight plans, monitor site performance, and proactively identify and mitigate risks • The role is pivotal in maintaining sponsor oversight, validating the effectiveness of study and site-level activities, and ensuring that monitoring plans and tools adequately address protocol-specific risks • Build and maintain strong, trusted relationships with investigators and site staff – Face of CSL • Serve as the sponsor primary point of contacted for assigned studies • Understand site capabilities, constraints, and strategic priorities to improve site engagement and long-term collaboration • This role will require travel to Investigator Meetings, Investigator sites and CROs. Anticipated travel >50%. • Collect feedback from sites and advocate for process simplification and burden reduction internally • Identify opportunities to improve study materials, and operational processes • Represent the “voice of the site” in cross-functional discussions and initiatives • Provide local site intelligence to feasibility teams • Support site development

• Drive Cisco-influenced net new logo acquisition by identifying and targeting greenfield accounts • Execute cross-sell (attach) strategy by driving Cisco into every Yorktel opportunity • Grow existing accounts by expanding within installed base, replacing competitive hardware with Cisco • Maintain strategic alignment with Cisco sellers through joint account mapping and territory alignment