• Partner with Sales and Account Managers to prioritize technical service needs, supporting both account retention and new business development. • Provide hands-on technical expertise, including plant evaluations, jar testing, and trial support, to optimize customer solutions and drive growth. • Lead the strategy, development, and performance of wastewater product lines to meet evolving application needs. • Manage product lifecycle and profitability, including formulations, pricing, margin optimization, and new product development (Optiva projects). • Maintain and continuously improve the Water Treatment Product Resource Master to ensure accuracy and accessibility. • Collaborate with Purchasing to optimize inventory levels, reduce costs, and enhance product performance, including identifying alternative suppliers. • Build and maintain strong relationships with chemical suppliers to source innovative, cost-effective solutions. • Act as a key liaison across internal teams (Technical Center, Equipment Group, Purchasing, Product Information) to align resources and deliver seamless support. • Support Sales with technical input for proposals and service reporting to strengthen customer value propositions. • Effectively manage time, priorities, and service schedules to deliver responsive and high-impact technical support. • Champion Hydrite’s Standard of Excellence, ensuring high-quality service to both internal and external customers.

Role Description The Contingent Workforce Manager is responsible for the strategic oversight, governance, and day-to-day management of the organization’s non-employee temporary staff and outsourced services. This role ensures compliance, cost efficiency, operational effectiveness, and alignment with business needs while partnering closely with HR, Procurement, Legal, Finance, and business leaders. Location: Remote Work Schedule: Monday - Friday, 8:00 AM to 5:00 PM (Standard) Travel Specifics: 50% Competitive Compensation: Attractive annual salary of $85,000-$95,000, plus a performance-based bonus. Enjoy a competitive salary package, including benefits such as health, dental, and vision insurance, 401(k) matching, and more. This position is not eligible for sponsorship. Key Responsibilities - Execute the organization’s contingent workforce strategy to support business objectives. - Ensure compliance with policies, procedures, and governance models for contingent labor. - Oversee the end-to-end contingent worker lifecycle, including requisition intake, onboarding, assignment management, extensions, and offboarding. - Administer and maintain the Vendor Management System (VMS). - Work with department leadership to monitor vendor performance and ensure adherence to quality, cost, and compliance standards. - Provide support and recommendations to the leadership team regarding workforce planning initiatives. - Support the implementation and stabilization of contingent workforce programs at new sites by: - VMS setup configuration - Supporting VMS testing - Training and go-live activities, including onboarding vendors, establishing governance and controls, and ensuring a smooth transition from start-up and implementation phases into steady-state operational ownership. - Perform monthly audits of VMS reports to validate pay rates, agency markups, job title accuracy, and timely processing of associate turnover and terminations. - Follow corporate and site-specific Good Manufacturing Practices and report noncompliance when observed. - Oversee and audit agency compliance within the VMS, ensuring adherence to contractual obligations, system requirements, and workforce policies. - Partner with accounting, finance and operations on billing discrepancies in the VMS. - Observe all company safety rules and assist in enforcement as appropriate. - Other duties as assigned. Qualifications - High School Diploma or GED; BS degree in Human Resources Management or Business preferred; or equivalent combination of experience and education. - Extensive experience in workforce management and planning, capacity planning, long-term forecasting and strategy. - Experience with researching and recommending relevant vendor solutions. - Strong analytical, math, reasoning and investigative skills. - Knowledge of HRMS systems, Payroll and/or Human Resources and VMS systems. - Willingness to travel approximately 50%, as business needs require. Benefits - Health, dental, and vision insurance - 401(k) matching - Performance-based bonus Company Description ID Logistics is a dynamic, entrepreneurial logistics company globally headquartered in France with our US headquarters in Johns Creek, GA. In the US, we're experiencing multiple years of double-digit growth and significant customer expansion. We are a people-focused/customer-centric organization that understands we need to take care of our employees so we can fulfill our mission of serving our customers. Powered by People. Driven by Purpose. Winning by Performance.

• Responsible for underwriting complex affordable housing construction and permanent loan originations, including those related to LIHTC and other CRA qualified public-private partnerships. • Develop and analyze affordable housing credits providing strong, thorough recommendations. • Prepare credit opportunities, working closely with CRE Relationship Managers, Credit Administration, and Loan Administration to close transactions. • Monitor borrower financial information, project performance, covenant compliance, maturities, and delinquencies. • Provide accurate assessments of ongoing financial stability. • Manage a CRE portfolio of borrowing clients with responsibility for portfolio quality.

• Contribute to and drive the strategic direction for Trust & Safety, translating team priorities and risk insights into measurable OKRs and operational roadmaps • Directly manage Trust & Safety Leads, coaching and developing them to build a high-performing, accountable organization with strong ownership of KPIs, quality, and service levels • Own end-to-end risk mitigation strategy across Critical Response, Compliance, and Claims, ensuring scalable, consistent, and defensible decision-making frameworks • Leverage data to identify trends, forecast emerging risks, drive operational improvements, delivering regular reporting to the Director and other stakeholders • Partner cross-functionally with Legal, Product, Engineering, Operations, and CX leadership to shape policy, influence product and technology decisions, and implement scalable risk mitigation solutions that support strategic Trust & Safety objectives and operational effectiveness • Drive operational scale and efficiency, identifying systemic gaps and leading initiatives across tooling, automation, and process optimization • Oversee high-severity incidents and escalations, ensuring executive visibility, clear communication, and effective resolution • Ensure compliance with legal and regulatory standards, proactively adapting to evolving requirements and minimizing organizational risk exposure • Champion a culture of sound judgment, accountability, and continuous improvement, raising the bar for decision quality and risk ownership across the team • Lead change management initiatives, guiding the department through process, policy, and structural evolution