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Healthcare Training Coordinator
Location
United States
Posted
15 days ago
Salary
$20 - $25 / hour
Seniority
Senior
Job Description
Healthcare Training Coordinator
EXL
• Create, manage, and maintain complex training schedules, records, trackers, dashboards, and reporting within Excel to support daily training operations and leadership visibility • Maintain accurate, current, and audit-ready training documentation, records, and reporting to ensure visibility across trainee progress, compliance requirements, and operational readiness • Build, update, and manage Excel-based reporting tools using formulas, filters, sorting, pivot tables, and data validation to support training operations, reporting accuracy, and decision-making • Prepare, maintain, and communicate weekly and monthly reporting summaries, including training status, trainee progress, performance trends, completion results, and operational risks • Partner with trainers to coordinate new hire onboarding, required training sessions, and trainee progression throughout the full training lifecycle • Track training completion and ensure all sessions, documentation, and required records are completed accurately and on time • Proactively communicate delays, gaps, risks, or operational issues impacting training schedules, reporting, or trainee progression, ensuring leadership has clear visibility and timely resolution • Manage and maintain training documentation and shared resources across Excel-based trackers, reporting tools, dashboards, and SharePoint sites • Support continuous improvement efforts by identifying reporting gaps, improving tracker efficiency, and leveraging automation or AI tools where appropriate to strengthen workflow management and operational accuracy • Support operational accountability across the training team by monitoring and following up on outstanding items to ensure reporting, documentation, and required records remain accurate and up to date • Support additional training operations needs and special projects as assigned
Job Requirements
- High School diploma or equivalent required; Bachelor’s degree preferred
- Proven experience as a Coordinator, Training Coordinator, Trainer, Training Facilitator, or similar operational support role
- Advanced proficiency in Microsoft Excel, including experience managing large volumes of data, building and maintaining reports, using formulas, filters, sorting, pivot tables, automation, and organizing reporting for clear operational visibility
- Experience working within SharePoint, including maintaining files, organizing resources, and supporting team accessibility to shared documentation
- Strong written and verbal communication skills with the ability to communicate effectively across employees, leadership, and cross-functional teams
- Demonstrated ability to organize, prioritize, and manage multiple initiatives simultaneously in a fast-paced environment
Benefits
- Up to 10% annual travel (for team meetings and limited client onsite engagements.)
- Guidance/coaching through mentoring program
- Opportunity for growth and development within the company
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