• Participate in complete application life cycle from technical design, architecture, development, testing, and deployment of high-quality salesforce solutions using coding best practices • Identify and recommend creative solutions to build extensions to the out-of-the-box capabilities of the platform. • Communicate and collaborate with other technical resources like architects, admins, configuration experts, and stakeholders regarding status, risks, and any technical issues. • Implement multiple AppExchange tools like DocuSign, eSign Live, and others. • Develop Salesforce to on-prem solution integrations using APIs and Web Services. • Ability to work well with customers both individually as well as in a highly collaborative team. • Engage in code reviews and ensure adherence to best practices. • Provide mentoring and technical leadership to other team members.

Role Description ICF’s Digital Modernization Division is seeking an experienced, growth-oriented Salesforce Practice Architect to support enterprise digital transformation initiatives for public sector and federal clients. This is a high-visibility leadership role focused on driving scalable, platform-based Salesforce solutions that align to mission outcomes and long-term modernization goals. - Brings deep experience in designing and delivering complex Salesforce ecosystems. - Serves as a trusted advisor to both internal leaders and clients. - Combines hands-on solutioning with strategic engagement. - Supports early-stage client conversations and shapes technical approaches. - Leads solution design for high-priority opportunities. - Emphasis on capture and proposal support, owning technical solutioning for key bids. - Guides business development teams and helps expand ICF’s Salesforce practice. Qualifications - 12+ years of experience designing and implementing Salesforce or comparable SaaS enterprise solutions. - 5+ years of experience leading the development of complex solutions with a strong enterprise architecture background, including integrations, security, scalability, and platform governance. - U.S. citizenship or permanent residency required. - Ability to obtain and maintain a Federal Public Trust and/or Security Clearance. - Must reside and work within the United States. - Certified in one or more mainline certifications, with preference for the following: - Salesforce Certified Application Architect - Salesforce Certified System Architect - Salesforce Certified Data Architect - Salesforce Certified Integration Architect - Salesforce Certified Technical Architect (CTA) Requirements - Certified in one or more mainline certifications, with preference for the following: - Salesforce Certified OmniStudio Consultant - Salesforce Certified Public Sector Solutions Accreditation - Salesforce Certified Platform Developer I - Salesforce Certified Agentforce Specialist - Experience with: - Salesforce Public Sector Solutions (PSS) - OmniStudio - MuleSoft - Salesforce Data 360 - Agentforce / AI-enabled Salesforce capabilities - Experience supporting Department of War (Defense), civilian federal agencies, or FedRAMP/high-security environments preferred. - Demonstrated experience balancing client-facing solutioning/pursuit work with hands-on architecture and delivery leadership. - Experience supporting proposals, oral presentations, technical demonstrations, and executive-level client discussions. - Experience leading large-scale public sector modernization initiatives. - Prior consulting or systems integrator experience supporting enterprise clients. - Hands-on experience using Codex, LLM-based tools, and agentic AI workflows to accelerate software delivery within Salesforce environments. Benefits - Opportunity to shape highly visible public sector transformation programs. - Ability to influence both pursuits and delivery outcomes—not just one or the other. - Access to complex enterprise architecture challenges across federal and state agencies. - Strong partnership ecosystem across Salesforce and adjacent platforms. - Entrepreneurial environment where architects help shape offerings, innovation, and strategy. - Collaborative culture that values technical leadership, mentorship, and mission impact. - 100% remote work anywhere outside of a 50-mile radius of Washington, DC is acceptable (preferred alignment with Eastern Time). - Up to 10% travel may be required, including occasional meetings in the Metro DMV area. Company Description ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. - We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. - We are an equal opportunity employer. - Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals.

Role Description ICF’s Digital Modernization Division is seeking an experienced, growth-oriented Salesforce Practice Architect to support enterprise digital transformation initiatives for public sector and federal clients. This is a high-visibility leadership role focused on driving scalable, platform-based Salesforce solutions that align to mission outcomes and long-term modernization goals. The ideal candidate brings deep experience in designing and delivering complex Salesforce ecosystems and serves as a trusted advisor to both internal leaders and clients. This role combines hands-on solutioning with strategic engagement—supporting early-stage client conversations, shaping technical approaches, and leading solution design for high-priority opportunities. - Strong emphasis on capture and proposal support, where the architect will own technical solutioning for key bids. - Guide business development teams and help expand ICF’s Salesforce practice through innovative, compliant, and competitive solutions. Qualifications - 12+ years of experience designing and implementing Salesforce or comparable SaaS enterprise solutions. - 5+ years of experience leading the development of complex solutions with a strong enterprise architecture background, including integrations, security, scalability, and platform governance. - U.S. citizenship or permanent residency required. - Ability to obtain and maintain a Federal Public Trust and/or Security Clearance. - Must reside and work within the United States. - Certified in one or more mainline certifications, with preference for the following: - Salesforce Certified Application Architect - Salesforce Certified System Architect - Salesforce Certified Data Architect - Salesforce Certified Integration Architect - Salesforce Certified Technical Architect (CTA) Requirements - Certified in one or more mainline certifications, with preference for the following: - Salesforce Certified OmniStudio Consultant - Salesforce Certified Public Sector Solutions Accreditation - Salesforce Certified Platform Developer I - Salesforce Certified Agentforce Specialist - Experience with: - Salesforce Public Sector Solutions (PSS) - OmniStudio - MuleSoft - Salesforce Data 360 - Agentforce / AI-enabled Salesforce capabilities - Experience supporting Department of War (Defense), civilian federal agencies, or FedRAMP/high-security environments preferred. - Demonstrated experience balancing client-facing solutioning/pursuit work with hands-on architecture and delivery leadership. - Experience supporting proposals, oral presentations, technical demonstrations, and executive-level client discussions. - Experience leading large-scale public sector modernization initiatives. - Prior consulting or systems integrator experience supporting enterprise clients. - Hands-on experience using Codex, LLM-based tools, and agentic AI workflows to accelerate software delivery within Salesforce environments. Benefits - Opportunity to shape highly visible public sector transformation programs. - Ability to influence both pursuits and delivery outcomes—not just one or the other. - Access to complex enterprise architecture challenges across federal and state agencies. - Strong partnership ecosystem across Salesforce and adjacent platforms. - Entrepreneurial environment where architects help shape offerings, innovation, and strategy. - Collaborative culture that values technical leadership, mentorship, and mission impact. Company Description ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. - We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. - We are an equal opportunity employer. - Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals.

Role Description The Sr. Salesforce Developer will be responsible for bringing Salesforce project implementations to life by working with our customers to understand their business, identify their requirements, and design, develop, QA, and launch their solutions. - The Sr. Developer will also contribute to our internal product development. - Responsible for building out major components of our internal product that we will use to package our solutions. - Opportunity to make significant contributions to our success by working with the rest of our talented team and exciting customers. Qualifications - 5+ years project experience in a hands-on technical position. - 3+ years of experience with Salesforce in a development or configuration capacity. - BS in Computer Science, Mathematics, Engineering, or similar technical degree or equivalent experience. - Has worked on multiple Salesforce project deployments including release and multi-environment management, integration to legacy systems using Salesforce APIs, and requiring original code development. - Experience implementing new deployments of Salesforce. - Experience implementing new Service Cloud deployments, TableauCRM, and Experience Cloud is a huge plus! - Professional experience owning the end-to-end Software/Systems Development Lifecycle (SDLC) including structured code management. Requirements - Work directly with our customers to define requirements and present and deliver solutions. - Responsible for architecting solutions and developing in Visualforce, Apex, Lightning Components, JavaScript, AJAX, and other technologies to build customized solutions. - Lead technical design sessions with customers and project team. - Ability to quickly acquire new technical expertise and understanding of latest Salesforce features and major launches and train and mentor our team on them. Certifications - Any Salesforce certifications are a plus, preferably Platform Developer I or Platform Developer II certifications. Skills/Technical - Solid understanding of Salesforce Platform and its architecture. - Understanding of Service Cloud, Macros, LiveAgent Development, Omni-Channel, SOS, Snap-In’s is a big plus. - Working hands-on experience on writing code in Apex, Visualforce, Lightning Components, JavaScript. - Hands-on experience on any JavaScript technologies like Node, Angular, React is a huge plus. - Experience with Web Services Concepts like REST, SOAP, JSON, and XML. Skills/Interpersonal - Attention towards detail – detail oriented. - Strong team player. - Great communication skills. - Keep an open mind and must be flexible to change. Benefits - Remote & In-Person: Work out of our HQ in Massachusetts, one of our regional hubs, or remotely while staying connected as one team. - Travel: Anticipated travel commitment of up to 25% for certain roles. - Flexibility: Culture of trust and understanding, allowing for personal commitments. - Collaboration: Opportunities for feedback and suggestions through town halls & company meetings. - Celebrate Often: A fun work environment with celebrations for both big and small achievements.