Role Description This is a ground-floor opportunity to join a growing care navigation program at a moment when your contribution will directly shape how it scales. As an Enrollment Specialist, you are the first human voice a patient hears — and your job is to make that call count. You will introduce patients to a program designed to support their health and everyday needs, earn their trust, navigate their questions and hesitations, and secure their participation. This is an elevated, patient-centered outreach role in a healthcare context. The right person brings warmth and persistence in equal measure, is energized by meaningful conversations with older adults, and understands that a successful enrollment isn't measured by a verbal yes — it's measured by a patient who shows up. This program is early-stage, and this role is being built in real time. Processes will evolve, priorities will shift, and some days the answer to "how do we do this?" will be "let's figure it out together." If that sounds frustrating, this isn't the right fit. If that sounds like an opportunity, keep reading. We’ll be looking for a partner that can provide feedback and help us shape the program as it evolves. What You'll Do - Conduct outbound outreach to prospective program participants, working a structured referral queue with consistency and professionalism. - Introduce the program using plain, patient-centered language — communicating tangible benefits without clinical jargon or unnecessary complexity. - Build rapport with older adults, including those who may be skeptical, confused, or reluctant. - Proactively address common concerns and objections with warmth and confidence. - Obtain all required verbal consents individually and in sequence — consent documentation is a hard compliance gate; no scheduling proceeds without it. - Gather required patient information during the outreach call and record it accurately in real time across applicable systems. - Schedule the patient's initiating clinical appointment on the same call if they wish to enroll — this is a compliance requirement, not a preference, and cannot be deferred to a follow-up. - Explain the appointment format clearly and document patient preferences as required. Documentation & Compliance - Document all required information in real time during and immediately following each call. - Follow all consent and compliance procedures without exception — consent gates apply regardless of volume pressure or time constraints. - Log all outreach attempts, outcomes, and relevant patient details in program systems consistently and accurately. - Respond constructively to quality review, call coaching, and performance feedback — structured coaching is a regular part of this role. KPI’s You’ll Drive - Outreach attempts per day — number of calls and contacts made. - Contact rate — % of outreach attempts that result in a live conversation with the patient. - Attempts to contact — average number of touches required to reach a patient. - Enrollment rate — % of contacted patients who consent and are enrolled with a same-call appointment booked. - E/M show rate — % of enrolled patients who complete their initiating clinical appointment; this is the true measure of a successful enrollment. - Re-engagement Rate — % of initially unreachable or hesitant patients successfully converted after follow-up outreach. - Documentation accuracy & timeliness — % of calls with complete, same-day documentation. - Call quality score — from structured coaching and QA reviews; measures compliance gate adherence, rapport, plain language use, and objection handling. Who You Are Required - Proven outbound sales, conversion, or telephonic outreach experience. - Track record of objection handling and closing in a high-volume call environment. - Ability to sustain energy, warmth, and professionalism across a full day of back-to-back calls. - Comfortable and effective engaging with older adults, including those who are skeptical or hard to reach. - Able to navigate multiple systems simultaneously during a live call — multi-screen proficiency required. - Compliance-oriented — you understand that process gates exist for a reason and don’t cut corners under pressure. - Metric-oriented mindset — tracks own performance, owns follow-through without being directed. - High school diploma or equivalent required; associate’s or bachelor’s degree preferred. - Builder mentality — you see the gap, you fill it, and you document how you did it so others can follow. - Nimble and adaptive — you thrive in ambiguity and treat a fast-changing environment as an opportunity, not a stressor. - Tech-forward — comfortable navigating multiple platforms simultaneously during a live call; quick to learn new tools and disciplined about real-time documentation. - Resilient problem-solver — you don’t wait for perfect conditions; you find a way. - Low ego, high output — equally comfortable owning the detail work and showing up credibly in strategic conversations. - Authorized to work in the US without employer sponsorship. Nice to Have - Healthcare background — patient access, medical front desk, insurance verification, or care coordination. - Experience working with Medicare-enrolled or older adult populations. - Familiarity with EHR, referral management, or care coordination platforms. - Remote work experience with a demonstrated track record of self-directed performance. - Bilingual (Spanish or other languages depending on target population). Why This Role - Ground-floor opportunity to help build a program from day one — your work will directly shape how we grow. - Close partnership with program leadership — your observations and insights will matter. - Meaningful, mission-driven work with visible impact on the patients you enroll. - Competitive compensation with growth trajectory tied to program expansion. What we Offer - Competitive compensation. - Health, Dental, and Vision insurance. - Short-term Disability and Life Insurance (100% employer-sponsored). - Long-term Disability. - Supplemental Life Insurance (employee-sponsored). - 401(k) Retirement Plan. - 100% Remote / No Travel Required. - 6 Paid Holidays. - PTO: 10-15 days per year based on tenure milestones.

Title: Remote Inbound Sales Agent Location: 8403 South Park Circle, Orlando, Florida, United States, 32819 Marketing Contact Center Full Time Job Description: We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. How You’ll Shine Now is the time to give yourself the work to life balance that you've always wanted, as this is a work from home opportunity!  As an Inbound (Call Transfer) Sales Specialist, you’ll connect with customers being connected or forwarded/transferred to you, who want to learn more about Travel & Leisure timeshare products. You’ll blend exceptional communication skills with marketing savvy to sell deeply discounted, highly appealing vacation packages over the phone. These packages are designed to highlight our resorts and allow customers to experience what it’s like to own their vacations. You'll have the ability to work from home or from our state-of-the-art vacation center. This is your chance to make amazing commissions while helping customers make amazing memories. Though no two days are the same at Travel + Leisure, you’ll have the opportunity to: - Receive inbound calls transferred from various sources to promote company products. - Sell approved vacation packages 15+ locations (including Hawaii, California, Florida, and many more) to customers over the phone. - Explain the details and sales terms of vacation offers. - Determine guest eligibility to qualify for and purchase timeshare offers. - Answer all customer questions appropriately and effectively. - Provide outstanding service to ensure customer expectations are met or exceeded. Only candidates from the Orlando, FL area (or within 50 miles) will be considered at this time Inbound Sales/Call Transfer Incentive Plan includes Weekly Hourly and Paid Training. Pay + Commission & Monthly Bonuses Yearly Earning Potential: $57,200 - $100,000+ What You’ll Bring - High school diploma or GED. - Excellent communication skills and a strong customer focus. - Sales-minded professionalism. - Hospitality, sales, call center, or marketing experience. - Ability to overcome challenges and objections. - Ability to work in a goal and performance-based environment. - Hours of operation are Monday thru Friday, 8:00am to 11:00pm. Saturday and Sunday, 9:00am to 8:00pm. Please note that all newly hired employees will be given a schedule of 4:00pm to 11:00pm on weekdays and 1:00pm to 8:00pm on weekends after they have completed their initial training. How You'll Be Rewarded: We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off. - Medical - Dental - Vision - Flexible spending accounts - Life and accident coverage - Disability - Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information) - Wish day paid time to volunteer at an approved organization of your choice - 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information) - Legal and identify theft plan - Voluntary income protection benefits - Wellness program (subject to provider availability) - Employee Assistance Program Where Memories Start with You Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

Title: Regional Sales Manager (Charlotte, NC, US, 28217) Location: Charlotte, NC United States Remote Job Description: Job ID: 524032 Oldcastle, a CRH company, is reinventing what's possible in building solutions. We are the leading provider of innovative outdoor living products and utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, retailers, and homeowners alike as the manufacturer of precast concrete, polymer concrete, and plastic infrastructure products. Our portfolio of brands includes Oldcastle APG, Oldcastle Infrastructure, Belgard hardscape, Echelon Masonry, RDI railing, Catalyst Fence Solutions, Sakrete packaged concrete, Amerimix mortar, Pebble Technology International pool finishes, and Techniseal sands and sealant technologies. Job Summary The Retail National Sales team is searching for an aggressive, results-oriented Regional Sales Manager to support the growth and development of our retail business within the Mid South United States. The Regional Sales Manager is responsible for the successful management and execution of three key categories: focused growth, effective customer relationships, and people development. Job Location This is a remote position this person must reside the in greater Charlotte, NC market. Job Responsibilities Focused Growth - Works with executive management to establish long-range goals, strategies, plans, and policies. Develops and recommends short-term and long-term sales plans for assigned region to meet national and corporate goals. - Provide leadership and direction resulting in maximum product sales, exceeding customer expectations, and driving maximum profitability. - Communicates and implements National Retail initiatives within region. - Provides forecast and budget recommendations for region and other reporting as requested. Customer Relationships - Builds and maintains a strong, collaborative rapport with local Oldcastle business units and their management team. - Communicates, informs, and partners with local Oldcastle business units to provide customers with timely responses and solutions. - Partners with National Account Managers, Category Managers, Marketing team and local Operators to successfully execute projects and effectively communicate progress. - Develops and manages relationships with the customer, District Managers, Market Directors, and Regional Merchandising Managers. - Proactively manages customer programs. Plans, prepares, and anticipates customer needs. - Reacts and responds with a sense of urgency to resolve all customer issues and delivers customer- centric solutions. - Manages customer expectations regarding sales and services provided. Talent Management & People Development - Actively manages company's annual performance review process for direct reports and establishes annual business goals, development goals and individual performance expectations. - Partners with Human Resources and senior leadership team to assess and identify region's talent. Provides ongoing coaching and mentoring throughout the year. - Recommends hiring of new employees, promotions, salary changes and disciplinary action. Supervisory Responsibilities - Accountability for meeting and exceeding Team and Customer Service performance expectations within region. - Ensures teams are properly staffed and centrally located within assigned customer market to effectively and efficiently maximize service, time and cost. - Manages local Area Sales Managers to ensure the region's quality of work and timeliness are complete and thorough. - Approves overtime, vacation, and expense reimbursements. - Implements and enforces all company practices and policies as instructed. Job Requirements - 5+ years of management experience and Retail industry/service experience. - Familiarity of Retail building materials, hardscapes and lawn and garden products. - Proficiency in all Microsoft Office programs. - Strong ability to communicate effectively; written and verbal within the company and with the customer. - Strong presentation skills. - Use of basic hand and power tools. - Daily travel to and from company locations and/or customer locations. Up to 50% overnight travel. - Bachelor's degree or equivalent combination of education and work experience. - Applied knowledge of basic retail merchandising best practices. - Hands-on experience using Tableau and other various financial systems. - Ability to lift up to 80 pounds. Compensation - The base salary is $80,000 - $95,000. - Annual Bonus Eligible. - Monthly auto allowance. - 401(k) plan / group retirement savings program. - Short-term and long-term disability benefits. - Life insurance. - Health, dental, and vision insurance. - Paid time off. - Paid holidays. What CRH Offers You - Highly competitive base pay - Comprehensive medical, dental and disability benefits programs - Group retirement savings program - Health and wellness programs - An inclusive culture that values opportunity for growth, development, and internal promotion About CRH CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization. If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest! Oldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer. EOE/Vet/Disability CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. AI tools may be used in certain stages of the employment lifecycle, such as candidate review; however, all final employment decisions will be made by a person.

Title: Associate Manager, Sales (Special Markets) Location: New York United States Job Description: Macmillan is seeking an Associate Manager in the Special Markets department to manage and grow new business for the Premium/Corporate sales channel. Reporting to the Associate Director of Sales, the Associate Manager will focus on reaching and exceeding annual sales goals for Macmillan wholly-owned and client publisher trade titles. The salesperson will work closely with all accounts in the Premium/Corporate territory and be responsible for creating regular and seasonal sales presentations. The Associate Sales Manager will prospect and open new accounts as well as target new business opportunities within the existing account base. This is an exciting opportunity for a motivated salesperson to grow in this fast-paced sales channel of Special Markets. Come join us! What you'll do: - Maximize Macmillan sales in the Premium and Corporate sales channel - Strategic focus on annual sales goals working closely with the Associate Director to set achievable growth targets - Responsible for selling all Macmillan wholly owned and Distribution Client titles on a monthly/seasonal basis to Premium/Corporate account base - Review sales regularly with supervisor prioritizing annual targets - Responsible for monthly Premium / Corporate sales report and channel updates - Create targeted pitches and seasonal presentations meeting regularly with accounts to ensure all appropriate trade adult and children's titles are presented - Build strong and initiate new relationships with buyers, regularly focusing on trends and potential new areas of business in the Premium/Corporate channel - Communicate and participate in regular launch, sales, and marketing meetings - Provide regular account feedback for publishers, marketing/sales and the Supply Chain department - Handle order processing and trafficking working closely with our Customer Service team - Provides weekly title estimates for future trade and distribution titles What you'll bring: - Excellent interpersonal and communication skills - Skilled presenter and ability to form strong customer relationships - Strong ability to prioritize and project manage; handle urgent tasks and longer terms plans at one time - Adept in problem solving and project management - Excellent time management skills and attention to detail - Proactive approach to identifying new business and development opportunities - Comfortable collaborating as part of a team and working independently - Self-starter and strongly results driven - Focused on achieving sales goals - Proficient in MS Work, MS Excel and PowerPoint - Knowledge of Google Suite - 1-3 years Special Market sales experience, Premium / Corporate preferred - Bachelor's Degree This role will have an annual salary of $63,000 - $69,000. This position is classified as remote but is tied to our New York, NY office located at 120 Broadway. Employment is subject to New York State tax withholding under applicable regulations. Macmillan Publishers is the U.S. trade company that is part of the Holtzbrinck Publishing Group, a large family-owned group of media companies headquartered in Stuttgart, Germany. Holtzbrinck Publishing Group's publishing companies include prominent imprints around the world that publish a broad range of award-winning books for children and adults in all categories and formats. U.S. publishers include Celadon Books, Farrar, Straus and Giroux, Flatiron Books, Henry Holt & Company, Macmillan Audio, Macmillan Children's Publishing Group, The St. Martin's Publishing Group, and Tor Publishing Group. In the UK, Australia, India, and South Africa, companies in the Holtzbrinck Publishing Group publish under the Pan Macmillan name. The German publishing company, Holtzbrinck Deutsche Buchverlage, includes among its imprints S. Fischer, Kiepenheuer & Witsch, Rowohlt, and Droemer Knaur. Macmillan is proud to be an equal opportunity employer consistently striving to foster a culture where everyone belongs. We welcome applicants of all backgrounds and identities. Qualified applicants are evaluated without regard to race, color, religion, age, ethnicity, national origin, sex, sexual orientation, gender identity or expression, disability status, physical ability, neurodiversity, genetic information, protected veteran status, family and economic status and background or any other characteristic protected by federal, state, or local law. We prohibit discrimination of any kind and will provide reasonable accommodations to qualified individuals with disabilities in accordance with applicable law.