Role Description First Help Financial, voted and certified as a “Great Place to Work” by our workforce for the fifth year in a row, is adding a new partner to our People Operations department to accommodate our remarkable growth! This individual contributor will support the day-to-day administration of payroll and employee benefit programs. This role ensures accurate processing of pay, deductions, and benefit changes while providing responsive support to employees. They help maintain compliant records, coordinate with payroll and benefits vendors, and contribute to a smooth overall employee experience. Your responsibilities include but are not limited to: - Payroll Administration (U.S. & Global) - Process payroll for hourly, salaried, and 1099 employees, including reviewing timecards for accuracy. - Partner with global payroll vendors to ensure timely and accurate payroll processing across international locations (e.g., validating employee data, pay changes, taxes, and statutory benefits). - Maintain payroll documentation in accordance with country-specific compliance requirements. - Support the setup of new tax accounts for U.S. states and assist with onboarding new countries as the company expands. - Review and validate global payroll reports, funding requests, and tax filings. - Ensure proper calculations of deductions, overtime, bonuses, commissions, and localized pay rules. - Respond promptly to payroll-related questions from U.S. and global employees. - Benefits Administration - Administer employee benefit programs, including enrollments, terminations, and life-event changes (Rippling). - Manage annual open enrollment and ongoing benefits communication. - Administer health & welfare plans, 401(k), workers’ compensation claims, STD/LTD, DBL, and leave of absence programs (including FMLA). - Coordinate with global benefits vendors to support localized benefit offerings and maintain compliance with country-specific requirements. - Ensure timely completion of annual benefits reporting (ACA, 1095, 5500). - Compliance & Reporting - Conduct quarterly audits of state tax and unemployment accounts. - Process biweekly updates between HR/benefits systems and the 401(k) provider (Empower). - Complete quarterly 401(k) reconciliations and support 5500 filings. - Manage W-2 administration, corrections, and state unemployment claims. - Support the collection and maintenance of compliance documentation for global payroll operations (statutory forms, tax IDs, labor documentation). - Provide payroll and benefits reporting as needed. Qualifications - Bachelor’s degree required. - 3+ years of relevant payroll and benefits experience. - Experience with Rippling preferred. - Strong analytical skills and proficiency in Excel. - Excellent written and verbal communication skills. - Highly employee-focused, with a strong sense of urgency and follow-through. - Ability to adapt to changing or ambiguous situations in a fast-paced environment. Benefits - Great Perks – We offer generous salaries, competitive health and welfare benefits (medical, dental, vision, LTD/STD, Identity theft, paid parental leave and much more), paid vacation, 401(k) match, tuition reimbursement, social activities, monthly lunches, a robust employee recognition and talent development program to enhance your career with us. - Culture - We are believers in maintaining a healthy work-life balance. While we work hard and care deeply about our customers and partners, we want you to have room for your family, friends, and yourself. - Growth - Company growth provides unprecedented career growth. FHF’s extraordinary year over year growth in revenue and new markets provides opportunity for you to establish and develop your career growth. We engage each employee to build a career plan that benefits everyone and we have a proven record of investing in you. - Diversity and Inclusion - FHF is committed to building a culture that respects and embraces all walks of life, inclusive of gender, race, culture, age, sexual orientation, and other identities. We will make accommodations when interviewing anyone with special needs.

• Process payroll for hourly, salaried, and 1099 employees • Maintain payroll documentation in accordance with compliance requirements • Administer employee benefit programs • Coordinate with payroll and benefits vendors • Conduct quarterly audits of state tax and unemployment accounts • Provide payroll and benefits reporting as needed

• Analyze and develop requirements for payroll processing • Design and create detailed requirement specifications, prioritize requirements, and own the product backlog • Collaborate closely with our clients and conduct/participate in workshops to ensure a thorough understanding and incorporation of client needs • Maintain content in our systems; analyze and update changes in collective agreements/tariff regulations • Support subject-matter quality assurance • Work with agile methodologies, e.g., Scrum, Design Thinking, and Personas

Role Description We are seeking a highly skilled Workday Payroll Consultant with strong expertise in Absence, Time Tracking, and Payroll modules. The ideal candidate will support end-to-end implementation, configuration, and optimization of Workday HCM solutions, ensuring accurate payroll processing and compliant time and absence management. Location: Remote Duration: 7 months Primary Responsibilities: - Lead configuration and implementation of Workday Absence, Time Tracking, and Payroll modules - Conduct requirements-gathering workshops with business and HR stakeholders - Design and configure payroll structures, absence plans, and time tracking rules - Support full-cycle payroll processing including validation, reconciliation, and issue resolution - Lead testing activities (SIT/UAT) and support defect remediation - Deliver end-user training and provide post-go-live support - Ensure compliance with payroll regulations and organizational policies - Collaborate with technical and functional teams to ensure seamless integrations Qualifications - Workday Payroll certification required - 5+ years of Workday Payroll consulting experience - Strong expertise in Workday Absence and Time Tracking modules - Deep understanding of global payroll and compliance requirements - Experience with end-to-end Workday implementations - Strong workshop facilitation and client-facing communication skills - Proven ability in troubleshooting, testing, and production support Requirements - 5+ years of hands-on Workday consulting experience focused on Payroll - Experience with large-scale HCM implementations and post-go-live support Education - Bachelor’s degree in HR, Information Systems, Business, or related field (or equivalent experience) - Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. To Apply To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you! Salary The expected base salary for this position ranges from $60.00 to $75.00/hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.