Role Description We’re looking for a detail-oriented and analytical Senior Financial Operations Analyst with 4–7 years of experience to support and streamline billing, payable, and financial operations processes. - Manage and ensure the smooth functioning of billing and payable operations. - Perform reconciliation of payments, refunds, and financial transactions across systems. - Handle returned payments and disputes efficiently to minimize financial losses. - Generate and validate pre-billing and post-billing checks to ensure billing accuracy. - Prepare custom invoices and commission reports as required by the business. - Support monthly financial reporting activities and maintain reporting accuracy. - Identify process gaps, discrepancies, and reporting errors, and collaborate with relevant teams to resolve them. - Work cross-functionally with customer service, development teams, stakeholders, and external vendors on financial and operational queries. - Assist in implementing and monitoring new process changes and operational improvements. - Conduct regular audits of automated financial processes to ensure compliance and accuracy. - Generate reports required for taxation purposes and support audit-related queries. - Support Accounts Payable (AP), Accounts Receivable (AR), and General Ledger (GL) activities. Qualifications - 4–7 years of experience in Finance Operations, Accounts Payable (AP), Accounts Receivable (AR), and General Ledger (GL) processes. - Hands-on experience in billing, payment reconciliation, aging management, and commission calculations. - Strong understanding of expense report processing and financial controls. - Experience handling refunds, disputes, and payment-related issue resolution. - Proficiency in generating financial reports, invoices, and audit/taxation documentation. - Strong analytical and problem-solving skills with high attention to detail. - Ability to work effectively with cross-functional teams and external stakeholders. - Excellent communication and interpersonal skills. - Commitment to continuous learning and process improvement. - Ability to manage multiple priorities in a fast-paced environment. Requirements - Proficiency in MS Excel and financial/accounting systems. - Experience working with automated financial processes and audit workflows. - Exposure to process improvement initiatives and operational efficiency projects. - Experience working in high-volume transactional environments. Workspace Requirements - Private workroom with the ambience to handle calls. - Ready for video calls at all times. Video calls are an integral part of maintaining the human connection while working from Anywhere. - Good internet speed (above 100 MBPS download and upload) with the ability to be wired (LAN). - Power backup (if you have frequent power cut issues).