FULL Creative

Role Description - Troubleshoot and replicate issues related to the product and resolve them. - Comprehend creative solutions to handle queries from customers and give them an excellent level of service. - Attention to detail while trying to figure out the issues and while collaborating with the internal teams. - Have thorough knowledge of the product while continuously working towards the product’s improvement. - Achieve the KPI’s and objectives in the cadence set by the team. - Learn and develop problem solving skill sets for product improvement. - Flexible and receptive to change for continuous product transformation. Qualifications - Minimum 1-3 years of experience in technical/customer support roles. (Preferably in a SaaS environment.) - Technical aptitude to troubleshoot application issues. - Passion towards an amazing customer experience. - Good interpersonal skills. - Flexible to work 24/7. - Good documentation skills to keep track of issues and tickets. - Good knowledge of common apps and technologies in a professional environment. Requirements - Private workroom with the ambience to handle calls. - Ready for Video calls at all times. Video calls are an integral part of maintaining the human connection while working from Anywhere. - Good Internet speed (Above 100 MBPS Download and Upload) with the ability to be wired (LAN). - Power backup (if you have frequent power cut issues). Company Description We are a Portland-based SaaS product company on a mission to empower businesses to work from Anywhere. Our global team of engineers, designers, testers, product experts, customer experience associates, and marketers come together to create a better way to work. Our products and services help businesses to be more productive, flexible, and scalable. Together, we can change the way the world works!

Role Description We are looking for a Process Trainer in the T&D team to support learning and capability development across Business Operations teams within FULL. In this role, you will be responsible for designing, developing, and delivering process and technical training programs, supporting new hires, partnering closely with subject matter experts and operational stakeholders to ensure training remains accurate, relevant, and effective. The goal of this role is to strengthen process knowledge, improve skills, and enhance overall team performance through impactful training and continuous learning initiatives. - Design, develop, and deliver process and technical training programs for Business Operations teams through instructor-led sessions, guided learning, and self-paced resources. - Assess learning needs, identify capability gaps, and monitor training effectiveness. - Support employee learning journeys end-to-end, including New Hire Training (NHT), post-training reinforcement, refresher programs, and ongoing skill development initiatives. - Partner with subject matter experts and operational stakeholders. - Stay current on process updates, tools, and operational changes, translating new developments into practical learning interventions and enablement initiatives. - Contribute to broader Training & Development initiatives, collaborating with trainers and cross-functional teams to strengthen company-wide capability building. Qualifications - Minimum 2 to 4 years of work experience. - Exposure to training, coaching, knowledge transfer, onboarding, process improvement, or employee development initiatives is preferred. - Strong thinking, problem-solving skills, and attention to detail. - Good working knowledge of Google Workspace, particularly Google Sheets. - Basic familiarity with AI and digital productivity tools. - Strong written and verbal communication skills. - Preferred: C1 proficiency, or currently enrolled in the B2 → C1 English Development Program (EDP). - The ideal candidate is proactive, accountable, professional in their approach, and passionate about learning, capability building, and helping others succeed. - Willingness and flexibility to operate in a night shift environment, aligned with business requirements. Requirements - Private workroom with the ambience to handle calls. - Ready for a video call at all times. Video calls are an integral part of maintaining human connection while working from Anywhere. - Good Internet speed (above 50 MBPS download and upload) with the ability to be wired (LAN). - Power backup (if you have frequent power cut issues).

Role Description - Facilitate and process the On-boarding and Exit formalities for employees. - Assist with everyday HR Operations and responding to queries. - Creating, managing, and computing various HR metrics and data. - Comfortable with communication through email and chat in English. - Excellent at multitasking and juggling multiple tasks at the same time. - Being proactive in communication with leadership as well as finding solutions to challenges that come up. - Efficient at meeting deadlines for tasks and projects. - Coordinate correspondence with other supporting teams for smooth operations. Qualifications - 0-5 years of experience with an academic background in Human Resources. - Self Motivated in completion of day to day tasks and projects. - Professional in all work interactions. - Comfortable working with various forms of HR technology and software. - Experience with Google Suite (Google Sheets, Docs, Forms, Calendar, Gmail, etc). - Basic knowledge of basic HR concepts and etiquette. - Ability to communicate information in English with clarity (Verbal & Written). - Willing to work from 8:00 PM IST - 5:00 AM IST. Requirements - Private workroom with the ambience to handle calls. - Ready for video calls at all times. Video calls are an integral part of maintaining the human connection while working from Anywhere. - Good Internet speed (Above 100 MBPS Download and Upload) with the ability to be wired (LAN). - Power backup (if you have frequent power cut issues). Company Description We are a Portland-based SaaS product company on a mission to empower businesses to work from Anywhere. Our global team of engineers, designers, testers, product experts, customer experience associates, and marketers come together to create a better way to work. Our products and services help businesses to be more productive, flexible, and scalable. Together, we can change the way the world works! Walk-in Details - Date: 13th June, 2026 - Time: 10:00 AM – 2:00 PM - Venue and directions: International Tech Park, Ascendas, Phase 1, 1st Floor, Pinnacle Building, CSIR Rd, Tharamani, Chennai, Tamil Nadu 600113

Role Description - Facilitate and process the On-boarding and Exit formalities for employees. - Assist with everyday HR Operations and responding to queries. - Creating, managing, and computing various HR metrics and data. - Comfortable with communication through email and chat in English. - Excellent at multitasking and juggling multiple tasks at the same time. - Being proactive in communication with leadership as well as finding solutions to challenges that come up. - Efficient at meeting deadlines for tasks and projects. - Coordinate correspondence with other supporting teams for smooth operations. Qualifications - 0-5 years of experience with an academic background in Human Resources. - Self-motivated in completion of day-to-day tasks and projects. - Professional in all work interactions. - Comfortable working with various forms of HR technology and software. - Experience with Google Suite (Google Sheets, Docs, Forms, Calendar, Gmail, etc). - Basic knowledge of HR concepts and etiquette. - Ability to communicate information in English with clarity (Verbal & Written). - Willing to work from 8:00 PM IST - 5:00 AM IST. Requirements - Private workroom with the ambience to handle calls. - Ready for video calls at all times. Video calls are an integral part of maintaining the human connection while working from Anywhere. - Good Internet speed (Above 100 MBPS Download and Upload) with the ability to be wired (LAN). - Power backup (if you have frequent power cut issues). Company Description We are a Portland-based SaaS product company on a mission to empower businesses to work from Anywhere. Our global team of engineers, designers, testers, product experts, customer experience associates, and marketers come together to create a better way to work. Our products and services help businesses to be more productive, flexible, and scalable. Together, we can change the way the world works! Walk-in Details - Date: 13th June, 2026 - Time: 10:00 AM – 2:00 PM - Venue and directions: International Tech Park, Ascendas, Phase 1, 1st Floor, Pinnacle Building, CSIR Rd, Tharamani, Chennai, Tamil Nadu 600113

Role Description We’re looking for a detail-oriented and analytical Senior Financial Operations Analyst with 4–7 years of experience to support and streamline billing, payable, and financial operations processes. - Manage and ensure the smooth functioning of billing and payable operations. - Perform reconciliation of payments, refunds, and financial transactions across systems. - Handle returned payments and disputes efficiently to minimize financial losses. - Generate and validate pre-billing and post-billing checks to ensure billing accuracy. - Prepare custom invoices and commission reports as required by the business. - Support monthly financial reporting activities and maintain reporting accuracy. - Identify process gaps, discrepancies, and reporting errors, and collaborate with relevant teams to resolve them. - Work cross-functionally with customer service, development teams, stakeholders, and external vendors on financial and operational queries. - Assist in implementing and monitoring new process changes and operational improvements. - Conduct regular audits of automated financial processes to ensure compliance and accuracy. - Generate reports required for taxation purposes and support audit-related queries. - Support Accounts Payable (AP), Accounts Receivable (AR), and General Ledger (GL) activities. Qualifications - 4–7 years of experience in Finance Operations, Accounts Payable (AP), Accounts Receivable (AR), and General Ledger (GL) processes. - Hands-on experience in billing, payment reconciliation, aging management, and commission calculations. - Strong understanding of expense report processing and financial controls. - Experience handling refunds, disputes, and payment-related issue resolution. - Proficiency in generating financial reports, invoices, and audit/taxation documentation. - Strong analytical and problem-solving skills with high attention to detail. - Ability to work effectively with cross-functional teams and external stakeholders. - Excellent communication and interpersonal skills. - Commitment to continuous learning and process improvement. - Ability to manage multiple priorities in a fast-paced environment. Requirements - Proficiency in MS Excel and financial/accounting systems. - Experience working with automated financial processes and audit workflows. - Exposure to process improvement initiatives and operational efficiency projects. - Experience working in high-volume transactional environments. Workspace Requirements - Private workroom with the ambience to handle calls. - Ready for video calls at all times. Video calls are an integral part of maintaining the human connection while working from Anywhere. - Good internet speed (above 100 MBPS download and upload) with the ability to be wired (LAN). - Power backup (if you have frequent power cut issues).

Role Description - Test application performance for potential bottlenecks, identify possible solutions and work with developers to implement those fixes. - Install software applications necessary for employees to perform their roles and responsibilities. - Manage and monitor all installed systems and infrastructure. - Diagnose, resolve and document technical issues. - Write and maintain custom scripts to increase system efficiency and toward automation. - Providing support for MAC and PC and following protocols set in place for installing software. - Provide Helpdesk and Remote Desktop support. Qualifications - Knowledge of computer hardware, operating systems, and networking. - Demonstrate a passion to learn and share the latest trends in technology. - Exhibit the qualities of a quick learner in an agile-start-up environment. - Possess strong oral and written skills. - Should be willing to work in the night shift. - Should have experience between 0 to 4 years. - Required qualification can be BE/ BTech/ BCA/ BSc/ any PG degree. Requirements - Private workroom with the ambience to handle calls. - Ready for Video calls at all times. Video calls are an integral part of maintaining the human connection while working from Anywhere. - Good Internet speed (Above 100 MBPS Download and Upload) with the ability to be wired (LAN). - Power backup (if you have frequent power cut issues). Company Description We are a Portland-based SaaS product company on a mission to empower businesses to work from Anywhere. Our global team of engineers, designers, testers, product experts, customer experience associates, and marketers come together to create a better way to work. Our products and services help businesses to be more productive, flexible, and scalable. Together, we can change the way the world works! Walk-in details - Venue 1: WeWork Manyata Tech Park - Date: 7th May, Thursday - Venue and Directions: WeWork India Management Limited BLOCK D3, 9th Floor Manyata Tech Park Rd, Thanisandra, Bengaluru - 560045, 29-Karnataka. - Time: 10:00 AM – 2:00 PM - Venue 2: WeWork Vaishnavi Signature - Coworking & Office Space in Bellandur, Bangalore - Date: 8th May, Friday - Venue and Directions: Bellandur, No. 78/9, Outer Ring Road, Bellandur Village, Varthur, Hobli, Bangalore, KA 560103 - Time: 10:00 AM – 2:00 PM

• Proactively engage with US-based customers who sign up for the Setmore scheduling product to understand their needs and guide them toward the right subscription and add-ons. • Identify and qualify sales opportunities by assessing customer workflows, booking volume, and operational challenges. • Upon identification of an expansion opportunity, deliver a pitch tailored to their business. • Explain the value proposition, ROI and pricing structure. • Conduct short product walkthroughs or demos when needed, address any objections that arise around pricing or trust. • Close the deal by using a structured follow-up plan. • Own monthly conversion, upsells, and revenue targets by managing outreach initiatives. • Additionally, maintain accurate and up-to-date CRM records. • Work closely with onboarding, support, and internal teams to share customer insights and improve activation, retention, and sales effectiveness.