• Create detailed project plans, including defining project scope, objectives, and deliverables • Identify the resources needed and develop a schedule to track progress • Coordinate internal resources and third parties for the flawless execution of projects • Ensure that all projects are delivered on time, within scope, and within budget • Maintain clear and constant communication with stakeholders regarding project status • Manage changes to the project scope, project schedule, and project costs

• You manage and develop existing clients independently and build long-term, trusting relationships. • You are the central point of contact for clients and confidently manage projects from the initial inquiry through to successful delivery. • You anticipate client needs early, think strategically, and identify opportunities to further develop accounts. • You coordinate cross-functional teams from strategy, creative, UX, development, and consulting. • You are responsible for project quality, budget, timing, and communication. • You bring structure to complex project landscapes and actively work on optimizing processes, standards, and collaboration. • You support the development of scalable project setups, governance structures, and best practices within the unit. • You ensure transparency, accountability, and efficient collaboration—both internally and externally. • Depending on experience, you may take on functional leadership of project managers or client teams. • In the long term, there is the opportunity to progress toward Client Service Direction or unit leadership.

• Own the delivery of our largest multi-party engagement. • Take delivery ownership of other engagements such as frontier-model red teaming engagements and government RFPs. • Run the request for proposals (RFP) and opportunity pipeline. • Own the red-team hiring pipeline end-to-end. • Run daily pipeline management (candidate correspondence, scheduling, early advance/reject calls). • Headhunt and source top talent. • Identify bottlenecks and smooth the process. • Help write JDs, plan and run work trials, support candidates through the experience, and assess them at the end.

• Lead end-to-end onboarding and implementation for CreatorIQ customers, from kickoff through go-live and handoff • Align on customer requirements, technical feasibility, and implementation timelines • Enable customers to confidently adopt and scale their use of the platform by configuring the CreatorIQ platform based on customer requirements, use cases, and package scope • Support technical setup including data imports, integrations, and system configuration • Work with APIs, data mapping, and workflows to ensure smooth platform adoption • Serve as a platform expert, delivering tailored training sessions aligned to customer workflows and goals. Translate technical concepts into clear, easy-to-understand guidance for non-technical users • Partner closely with Sales, Customer Success, Product, and Engineering teams • Provide feedback to Product and Engineering to improve platform capabilities and implementation processes • Apply implementation best practices and continuously improve onboarding processes • Troubleshoot technical issues and provide solutions during onboarding • Contribute to automation, tooling, and scalable implementation frameworks