The most trusted software to unify and power advanced influencer marketing for the world’s most innovative enterprises
Technical Implementation Manager
Location
Poland
Posted
12 days ago
Salary
zł144K - zł185K / year
Seniority
Senior
Job Description
Technical Implementation Manager
CreatorIQ
• Lead end-to-end onboarding and implementation for CreatorIQ customers, from kickoff through go-live and handoff • Align on customer requirements, technical feasibility, and implementation timelines • Enable customers to confidently adopt and scale their use of the platform by configuring the CreatorIQ platform based on customer requirements, use cases, and package scope • Support technical setup including data imports, integrations, and system configuration • Work with APIs, data mapping, and workflows to ensure smooth platform adoption • Serve as a platform expert, delivering tailored training sessions aligned to customer workflows and goals. Translate technical concepts into clear, easy-to-understand guidance for non-technical users • Partner closely with Sales, Customer Success, Product, and Engineering teams • Provide feedback to Product and Engineering to improve platform capabilities and implementation processes • Apply implementation best practices and continuously improve onboarding processes • Troubleshoot technical issues and provide solutions during onboarding • Contribute to automation, tooling, and scalable implementation frameworks
Job Requirements
- 4+ years of experience in SaaS implementation, technical onboarding, solutions engineering, or similar roles
- Strong technical aptitude, with experience working on: APIs and integrations, Data mapping and workflows, SaaS platforms and system configuration
- Solid project management skills, with the ability to manage multiple implementations simultaneously
- Strong problem-solving mindset and ability to work in fast-paced, ambiguous environments
- Excellent communication skills, with the ability to explain technical concepts to both technical and non-technical stakeholders
- Process-oriented and collaborative team player with a startup mentality, adaptability to change, and willingness to travel up to 25% annually.
- Nice to have: Experience with REST APIs, JSON, or integration tools
- Familiarity with data handling, SQL, or data pipelines
- Experience with CRM or marketing platforms
- Exposure to influencer marketing or creator economy tools
- Experience or familiarity with AI tools to drive efficiency and process improvements within implementation workflows.
Benefits
- People: work with talented, collaborative, and friendly people who love what they do.
- Guidance: utilize our learning platform to fully get the training and tools you’ll need to become successful here from your first day with us.
- Surprise meal stipends: work from home can’t stop the enjoyment of someone else making a meal for you!
- Work/life harmony: 26 days vacation, floating and set holidays, wellness allowance, and paid parental leave.
- Medical insurance, life insurance, and business travel insurance
- Stock options as part of our equity-sharing program.
- Comprehensive perks program providing stipends for cell phone and internet, home office setup, mental wellness, professional development and tuition reimbursement, plus occasional company-funded meal opportunities throughout the year.
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