• Provide timely technical and product support via messaging and phone calls to our members, ensuring all inquiries meet or exceed established SLAs (Service Level Agreements). • Proactively follow up on unresolved inquiries or issues to ensure full resolution. • Work closely with the clinical team members to ensure accurate and timely information is conveyed to members. • Accurately document all member interactions in the appropriate systems to ensure seamless care coordination. • Manage and maintain up to date member information, respecting confidentiality and data protection protocols. • Become an expert on 9amHealth’s products and services. • Assist members in navigating complex insurance approval processes. • Identify trends affecting the broader member base and communicate insights to the team. • Maintain a positive and empathetic attitude in all interactions, including being a champion for changes, whether this is new processes, new clients, and/or new responsibilities. • Consistently meet or exceed customer satisfaction metrics.

Role Description Reporting directly to the ESA Special Education Director, the Virtual Speech Language Pathologist (SLP) provides speech and language services in the areas of: - Student assessment - Augmentative alternative communication devices - Direct therapy - Training and consultation to staff and families The Virtual Speech Language Pathologist participates as a member of an education team in the assessment and program evaluation for students. The Virtual SLP serves as a liaison with medical and community service providers on behalf of children with disabilities and their families. Qualifications - Hold or eligible to hold a Washington ESA speech language pathologist certificate. - Hold a Speech Language Pathologist license in home state. - Completed all requirements for a master's degree with a major in speech pathology (except special project or thesis). - Experience working with children with articulation and language disabilities. - Experience in the identification, assessment, programming and evaluation of children with language disabilities. Requirements - Must have remote internet service with bandwidth to support virtual platforms such as Zoom or Google Classroom. - Maintain a caseload of at least 60 students with SLP direct services. - Successful completion of a criminal history fingerprint check through Washington State Patrol and FBI. Benefits - The full salary range for this position is $63,269.00 - $98,665.00. - Salary placement is based on education and certificated experience. - This position is full time, 185 day contract. - It is 100% virtual and may work remotely from the following states: Washington, Oregon, North Carolina, Utah, and Maryland. Company Description Thank you for your interest in our employment opportunities. We invite you to apply to be a part of our dynamic team providing quality educational services throughout Southwest Washington, and other areas of the state. This position will close on Thursday, May 21, 2026 at 5:00 p.m. Only complete applications will be considered. A complete application will include: - Work history including ANY and ALL employment in the past 10 years. - At least three professional references contact information. - A cover letter expressing interest in the position. - A resume that reflects work experience listed on application. - A copy of a SLP certificate or evidence of completing a SLP program. Essential Functions/Other Functions Essential Functions: - Inform principals, teachers and other school personnel of speech, language and/or hearing services. - Organize and conduct an identification program for communication disorders and provide virtual services and evaluations. - Select and employ virtual diagnostic procedures and develop guidelines for a comprehensive remediation program. - Follow ESA criteria for caseload selection and dismissal. - Select and implement therapy strategies for modifying communicative behavior of each student with a speech, language and/or hearing disorder. - Maintain an ESA-approved system to record all identification and evaluative data and continuous student performance information; including Medicaid reporting. - Identify and define factors which determine the effectiveness of therapy. - Consult with parents, educators and other professionals regarding needs of children/students. - Complete all required reports and records for compliance within statutory guidelines. - Provide technical assistance to communication technicians and assistants. - Attend meetings and collaborate virtually with families, school-based data teams and IEP/evaluation teams. - Other duties as assigned.

Role Description The Perioperative Clinical Educator provides clinical and product education for Mindray’s perioperative and life support solutions, ensuring successful post-sale implementation and customer proficiency. This role supports customers through installations, in-services, and follow-up visits, while also collaborating with Sales and Marketing to align training programs with clinical needs and market trends. - Deliver in-services and clinical education for perioperative and life support products, including anesthesia systems and patient monitoring, across Pre-Op, OR, and PACU settings. - Support installations by coordinating with CARE and Sales teams during setup and assisting with product transfers into the OR. - Provide clinical guidance during final implementations, confirming parameter defaults and ensuring customer satisfaction. - Maintain ongoing relationships with accounts through follow-up education, troubleshooting, and virtual support as needed. - Troubleshoot customer issues, identifying root causes and collaborating with Technical Support, Service, Systems Solutions, and hospital staff to resolve them. - Serve as a liaison between customers and internal departments to ensure seamless post-sale support. Qualifications - RT, RN, or similar clinical degree preferred. - 2–3 years of experience with clinical applications and product implementation in perioperative or related environments. - Hands-on experience educating clinicians on medical equipment. - Solid understanding of ventilation and patient monitoring workflows within surgical settings. - Excellent presentation and communication skills; able to adapt to diverse audiences. - Strong technical aptitude and comfort with Microsoft Office applications. - Self-motivated, flexible, and organized, with the ability to manage priorities and schedules independently. Requirements - Home-based field role requiring up to 80% travel (3–4 overnights per week). - Frequent standing for training sessions (2–5 hours at a time). - Routine lifting of monitoring and anesthesia equipment (up to 50 lbs). - Must reside within 40 miles of a major airport. Benefits - Competitive compensation package. - Comprehensive benefits, including a 401(k) with company match. - Tuition reimbursement. - Paid time off. - Disability coverage. - FSA/HSA options. - Dynamic, supportive, and collaborative work environment. Company Description Mindray is a global leader in medical technology, delivering advanced patient monitoring systems, anesthesia machines, ventilators, and ultrasound solutions trusted in hospitals and critical care environments worldwide. Our culture is built on collaboration, integrity, and a drive to equip caregivers with the tools they need to deliver exceptional care. - Founded in 1991, with 14,000 employees worldwide. - 8 global R&D centers, investing ~10% of annual revenue into innovation. - North American headquarters in Mahwah, NJ, with 40+ international subsidiaries.

Role Description This is a remote position, it is not mobile. Candidates must have a private, stationary, and HIPAA-compliant workspace within their home that is dedicated solely to work. Candidates must reside in the United States to be considered. As a LPN Care Navigator, you’ll play a vital role in closing gaps in patient care and making a real difference in the lives of those managing chronic conditions. What You’ll Do - Patient Outreach & Health Coaching - Manage an assigned panel of 400-450 patients and conduct required monthly outreach to ensure continuity of care. - Conduct 50-60 daily outbound calls to patients, providing care plan support and health coaching aligned to their specific needs. - Maintain call quality standards through consistent engagement and professional communication in every patient interaction. - Care Coordination & Collaboration - Collaborate with clinical teams, providers, and caregivers to identify and address clinical and social needs. - Support care coordination goals by staying on schedule with monthly outreach targets. - Close gaps in patient care through Chronic Care Management, Behavioral Health Integration, and Remote Physiological Monitoring services. - Patient Advocacy - Advocate for patient needs by actively listening to concerns, investigating issues, and communicating solutions to the patient’s care circle. - Partner closely with providers, clinical teams, and caregivers to support positive patient outcomes. - Documentation & Compliance - Document all patient interactions in real time using the care coordination platform. - Maintain HIPAA compliance in all patient communications and documentation. - Maintain accurate, real-time documentation to support LPN care coordination goals. Qualifications - Active Licensed Practical Nurse or Licensed Vocational Nurse license: - Must have multi-state compact license. - Willing to obtain company-paid state-specific license if needed. - Must reside in the U.S. - Minimum 2 years’ clinical experience. - Experience working with EMR systems. - Familiarity with chronic condition management and individualized care planning. - Intermediate to advanced computer skills, with the ability to navigate multiple systems. - Telephonic and virtual communication skills to effectively engage with patients and providers. Preferred Qualifications - 2-5 years’ clinical experience. - Prior experience with CMS CCM/PCM guidelines. - Previous experience in adult in-home, in-facility, or remote chronic care coordination. - Experience with complex care management principles. Benefits - Paid Time Off + Company Holidays. - Medical, Dental, Vision Insurance. - Complimentary Life Insurance. - 401(k) Plan. - Optional Short-Term, Long-Term Disability, Critical Illness & Accident coverage. - Employee Assistance Program including mental health resources. - Company-provided equipment (laptop, monitor, headset, etc.). Work Environment & Requirements - 100% Remote with a Monday–Friday schedule—no weekends or late nights. - High-speed broadband internet and private home workspace required. - Candidates must complete a company-provided internet speed test to confirm a minimum of 50 Mbps download / 5 Mbps upload. - Private workspace for compliance with HIPAA privacy laws.