Cosan Group

Role Description This is a remote position; it is not mobile. Candidates must have a private, stationary, and HIPAA-compliant workspace within their home that is dedicated solely to work. Candidates must reside in the United States to be considered. As a Nutritional Support Coordinator, you’ll play a vital role in helping patients with chronic conditions achieve better health through nutritional education, reinforcement, and compassionate care coordination. What You’ll Do: - Patient Outreach & Nutritional Counseling: - Manage an assigned panel of 300-350 patients and conduct required monthly nutritional outreach and support. - Conduct 50-60+ daily phone calls with patients, providing nutritional care plan support and health coaching tailored to their specific conditions. - Maintain call quality standards and professional communication in every patient interaction; pass regular QA call reviews. - Nutrition Planning & Patient Education: - Educate patients on nutrition concepts, dietary modifications, and weight management strategies. - Simplify complex nutritional information for diverse patient populations. - Reinforce provider-directed nutritional guidance and support patient adherence to established care plans. - Care Coordination & Collaboration: - Collaborate with clinical teams, providers, and caregivers to identify and address nutritional and clinical needs. - Support care coordination goals by staying on schedule with monthly outreach targets. - Escalate patient concerns or changes in condition to appropriate clinical staff per established protocols. - Documentation & Compliance: - Document all patient interactions in real time using the care coordination platform. - Maintain HIPAA compliance in all patient communications and documentation. - Ensure accurate documentation to support care coordination goals. Qualifications - Minimum 2+ years of experience in a healthcare role such as care coordination, health coaching, Medical Assistant. - Must hold a nationally recognized medical assistant certification (CMA, RMA, CCMA, NCMA, CMAC, or equivalent state-issued MA-C). - OR Active Licensed Practical Nurse or Licensed Vocational Nurse license: Must have a multi-state compact license. - Willing to obtain company-paid state-specific license, if needed. - Minimum 2+ years of clinical nutrition counseling or dietary care coordination experience. - 2+ years of Electronic Medical Records (EMR) and computer navigation experience. - Demonstrated ability to educate patients and simplify complex nutritional concepts. - HIPAA-compliant home office setup with minimum 50 Mbps download / 5 Mbps upload internet capability. - Must be legally authorized to work in the United States. Requirements - 3+ years of experience in healthcare nutrition, chronic care management, or patient education (preferred). - Certification as a Registered Dietetic Technician (NDTR), Certified Nutritionist, or Certified Health Coach (preferred). - Bilingual (Spanish/English) preferred. - Experience in remote patient care or telehealth nutrition counseling (preferred). - Experience with care management or chronic disease management programs (preferred). - Familiarity with weight management or behavioral health principles (preferred). - Previous experience managing large patient panels (200+) (preferred). Benefits - Competitive hourly rate. - Paid Time Off + Company Holidays. - Medical, Dental, Vision Insurance. - Complimentary Life Insurance. - 401(k) Plan. - Optional Short-Term, Long-Term Disability, Critical Illness & Accident coverage. - Employee Assistance Program including mental health resources. - Company-provided equipment (laptop, monitor, headset, etc.).

Role Description This is a remote position, it is not mobile. Candidates must have a private, stationary, and HIPAA-compliant workspace within their home that is dedicated solely to work. Candidates must reside in the United States to be considered. As a LPN Care Navigator, you’ll play a vital role in closing gaps in patient care and making a real difference in the lives of those managing chronic conditions. What You’ll Do - Patient Outreach & Health Coaching - Manage an assigned panel of 400-450 patients and conduct required monthly outreach to ensure continuity of care. - Conduct 50-60 daily outbound calls to patients, providing care plan support and health coaching aligned to their specific needs. - Maintain call quality standards through consistent engagement and professional communication in every patient interaction. - Care Coordination & Collaboration - Collaborate with clinical teams, providers, and caregivers to identify and address clinical and social needs. - Support care coordination goals by staying on schedule with monthly outreach targets. - Close gaps in patient care through Chronic Care Management, Behavioral Health Integration, and Remote Physiological Monitoring services. - Patient Advocacy - Advocate for patient needs by actively listening to concerns, investigating issues, and communicating solutions to the patient’s care circle. - Partner closely with providers, clinical teams, and caregivers to support positive patient outcomes. - Documentation & Compliance - Document all patient interactions in real time using the care coordination platform. - Maintain HIPAA compliance in all patient communications and documentation. - Maintain accurate, real-time documentation to support LPN care coordination goals. Qualifications - Active Licensed Practical Nurse or Licensed Vocational Nurse license: - Must have multi-state compact license. - Willing to obtain company-paid state-specific license if needed. - Must reside in the U.S. - Minimum 2 years’ clinical experience. - Experience working with EMR systems. - Familiarity with chronic condition management and individualized care planning. - Intermediate to advanced computer skills, with the ability to navigate multiple systems. - Telephonic and virtual communication skills to effectively engage with patients and providers. Preferred Qualifications - 2-5 years’ clinical experience. - Prior experience with CMS CCM/PCM guidelines. - Previous experience in adult in-home, in-facility, or remote chronic care coordination. - Experience with complex care management principles. Benefits - Paid Time Off + Company Holidays. - Medical, Dental, Vision Insurance. - Complimentary Life Insurance. - 401(k) Plan. - Optional Short-Term, Long-Term Disability, Critical Illness & Accident coverage. - Employee Assistance Program including mental health resources. - Company-provided equipment (laptop, monitor, headset, etc.). Work Environment & Requirements - 100% Remote with a Monday–Friday schedule—no weekends or late nights. - High-speed broadband internet and private home workspace required. - Candidates must complete a company-provided internet speed test to confirm a minimum of 50 Mbps download / 5 Mbps upload. - Private workspace for compliance with HIPAA privacy laws.

Head of Compliance & Quality (Remote - US) **This is a remote position, it is not mobile. Candidates must have a private, stationary, and HIPAA-compliant workspace within their home that is dedicated solely to work. Candidates must reside in the United States to be considered.** Job Title:  Head of Compliance & Quality Location: Remote (US) Work Environment: Remote with HIPAA-compliant home office setup Why Choose Us? Cosán Group is a leading healthcare services organization committed to delivering exceptional preventive care for at-risk older adults. We’re seeking an experienced compliance leader to own the design, execution, and continuous improvement of our compliance model across all CCM and care management services. Join a mission-driven team where you’ll have the opportunity to build systems that enable compliant care at scale and directly impact how we deliver on our promise to patients and partners. What We’re Looking For We’re looking for a strategic, hands-on Head of Compliance & Quality to ensure our policies, workflows, documentation, and billing practices meet CMS requirements in real time and at scale. The ideal candidate brings deep expertise in healthcare compliance and care management programs, with a proven ability to build simple, effective systems in fast-moving environments. This is an operational leadership role where success is measured by how well compliance is embedded into daily workflows—not by policy documentation alone. You identify risk early, drive corrective action quickly, and partner cross-functionally to align compliance with execution. What You’ll Do Operational Compliance Ownership - Own compliance across all CCM workflows including time tracking, documentation, and billing alignment. - Ensure care delivery meets CMS requirements for CCM, RPM, and related programs. - Define and enforce guardrails for clinical and non-clinical staff. Policy Development & Governance - Own development and ongoing maintenance of compliance policies aligned to CMS requirements. - Ensure policies are clear, actionable, and tied to how work is performed. - Translate policies into workflows, training, and system requirements. Workflow Design & Standardization - Partner with Clinical Operations to design compliant, scalable workflows. - Eliminate ambiguity in documentation and care delivery processes. - Ensure consistency across teams. Monitoring & Risk Management - Define compliance KPIs and monitoring dashboards. - Establish real-time visibility into performance and risk. - Identify issues early and drive corrective action. Audit Readiness & Quality Assurance - Build and lead a continuous audit function. - Ensure documentation supports all billed services. - Maintain audit readiness at all times. Cross-Functional Partnership & Training - Partner with Clinical Operations to align compliance with execution. - Work with Engineering to embed compliance into systems and tools. - Develop practical training for staff on compliant care delivery. - Define scope of practice guardrails and escalation paths. Regulatory Oversight - Maintain knowledge of CMS, OIG, HIPAA, and relevant regulations. - Translate regulatory changes into operational updates. - Support audits and external inquiries. Required Qualifications - 7–12+ years in healthcare compliance, clinical operations, or care management. - Direct experience must include care delivery or healthcare servicer with CCM, RPM, or Medicare programs. - Experience in tech-enabled healthcare services. - Designed or improved clinical workflows tied to compliance. - Strong understanding of documentation, billing, and audit requirements. - Proven ability to build processes in a fast-moving environment. - Strategic thinking, problem-solving, and data-driven decision-making. - Strong communication and stakeholder management skills. Preferred Qualifications - Certified in Healthcare Compliance (CHC) or similar credential. - Clinical background (e.g., RN, LPN, or other licensed healthcare professional). - Familiarity with compliance risks in virtual or remote care delivery models. - Experience supporting compliance in value-based care, care coordination, or health tech organizations. - Experience with compliance monitoring tools or audit management systems. Compensation and Benefits - Competitive salary commensurate with experience. - Paid Time Off + Company Holidays. - Medical, Dental, Vision, Life, and Disability Insurance. - 401(k) retirement plan. - Optional Short-Term, Long-Term Disability, Critical Illness & Accident coverage. - Employee Assistance Program including mental health resources. - Company-provided equipment (laptop, monitor, headset, etc.). Work Environment & Requirements - 100% Remote with a Monday–Friday schedule. - Occasional travel as needed for audits, investigations, or company initiatives. - High-speed broadband internet and private home workspace required - Candidates must complete a company-provided internet speed test to confirm a minimum of 50 Mbps download / 5 Mbps upload. Ready to Apply? If you’re a strategic compliance leader ready to build systems that drive compliant care at scale, we want to hear from you. Apply today and help shape the future of Cosán’s compliance and quality function! Cosán Group is an Equal Opportunity Employer and values diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by law.

Care Coordinator (Remote - US) **This is a remote position, it is not mobile. Candidates must have a private, stationary, and HIPAA-compliant workspace within their home that is dedicated solely to work. Candidates must reside in the United States to be considered.** Job Title: Care Coordinator Compensation: $16.33 per hour - $19.00 per hour. (based on experience) Location: Remote (Arizona) Work Environment: Remote with HIPAA-compliant home office setup Why Choose Us? Cosán is a leading healthcare services organization committed to delivering exceptional patient care and innovative solutions to providers and partners. Join a mission-driven, collaborative team that values compassionate care and meaningful patient outcomes. As a Care Coordinator, you’ll play a vital role in closing gaps in patient care and making a real difference in the lives of those managing chronic conditions. What We’re Looking For: We’re looking for a compassionate, patient-centered Care Coordinator to manage a panel of patients and provide health coaching through monthly outreach. The ideal candidate is an excellent communicator who can build rapport with patients, collaborate with clinical teams, and advocate for patient needs. You thrive in fast-paced environments, are comfortable navigating multiple technology platforms, and are passionate about helping patients achieve better health outcomes. What You’ll Do: Patient Outreach & Health Coaching - Manage an assigned panel of 400-450 patients and conduct required monthly outreach to ensure continuity of care. - Conduct 50-60 daily outbound calls to patients, providing care plan support and health coaching aligned to their specific needs. - Maintain call quality standards through consistent engagement and professional communication in every patient interaction. Care Coordination & Collaboration - Collaborate with clinical teams, providers, and caregivers to identify and address clinical and social needs. - Support care coordination goals by staying on schedule with monthly outreach targets. - Close gaps in patient care through Chronic Care Management, Behavioral Health Integration, and Remote Physiological Monitoring services. Patient Advocacy - Advocate for patient needs by actively listening to concerns, investigating issues, and communicating solutions to the patient’s care circle. - Partner closely with providers, clinical teams, and caregivers to support positive patient outcomes. Documentation & Compliance - Document all patient interactions in real time using the care coordination platform. - Maintain HIPAA compliance in all patient communications and documentation. - Maintain accurate, real-time documentation to support care coordination goals. Required Qualifications: - Must hold a nationally recognized medical assistant certification (CMA, RMA, CCMA, NCMA, CMAC, or equivalent state-issued MA-C). - OR Certified Pharmacy Technician (CPhT) - Minimum 2 years of clinical experience in a primary care, hospital, or specialty healthcare setting. - Experience with Electronic Medical Records (EMRs) and strong computer navigation skills. - Proficiency in multiple technology platforms and ability to navigate complex systems. - HIPAA-compliant home office setup with minimum 50 Mbps download / 5 Mbps upload internet capability. - Must be legally authorized to work in the United States. Preferred Qualifications: - Experience in care coordination, chronic care management, or behavioral health integration. - Familiarity with remote patient monitoring (RPM) or remote physiological monitoring platforms. - Previous experience managing large patient panels (200+). - Bilingual capability (English and Spanish preferred). Compensation & Benefits: - Paid Time Off + Company Holidays. - Medical, Dental, Vision Insurance. - Complimentary Life Insurance. - 401(k) Plan. - Optional Short-Term, Long-Term Disability, Critical Illness & Accident coverage. - Employee Assistance Program including mental health resources. - Company-provided equipment (laptop, monitor, headset, etc.). Work Environment & Requirements: - 100% Remote with a Monday–Friday schedule—no weekends or late nights. - High-speed broadband internet and private home workspace required - Candidates must complete a company-provided internet speed test to confirm a minimum of 50 Mbps download / 5 Mbps upload. - Private workspace for compliance with HIPAA privacy laws. If you’re a compassionate healthcare professional ready to make a meaningful impact in patients’ lives, we want to hear from you. Apply today and help us deliver exceptional care coordination! Cosán Group is an Equal Opportunity Employer and values diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by law.

Care Coordinator (Remote - US) **This is a remote position, it is not mobile. Candidates must have a private, stationary, and HIPAA-compliant workspace within their home that is dedicated solely to work. Candidates must reside in the United States to be considered.** Job Title: Care Coordinator Compensation: $16.33 per hour - $20.39 per hour. (based on experience) Location: Remote (US) Work Environment: Remote with HIPAA-compliant home office setup Why Choose Us? Cosán is a leading healthcare services organization committed to delivering exceptional patient care and innovative solutions to providers and partners. Join a mission-driven, collaborative team that values compassionate care and meaningful patient outcomes. As a Care Coordinator, you’ll play a vital role in closing gaps in patient care and making a real difference in the lives of those managing chronic conditions. What We’re Looking For: We’re looking for a compassionate, patient-centered Care Coordinator to manage a panel of patients and provide health coaching through monthly outreach. The ideal candidate is an excellent communicator who can build rapport with patients, collaborate with clinical teams, and advocate for patient needs. You thrive in fast-paced environments, are comfortable navigating multiple technology platforms, and are passionate about helping patients achieve better health outcomes. What You’ll Do: Patient Outreach & Health Coaching - Manage an assigned panel of 400-450 patients and conduct required monthly outreach to ensure continuity of care. - Conduct 50-60 daily outbound calls to patients, providing care plan support and health coaching aligned to their specific needs. - Maintain call quality standards through consistent engagement and professional communication in every patient interaction. Care Coordination & Collaboration - Collaborate with clinical teams, providers, and caregivers to identify and address clinical and social needs. - Support care coordination goals by staying on schedule with monthly outreach targets. - Close gaps in patient care through Chronic Care Management, Behavioral Health Integration, and Remote Physiological Monitoring services. Patient Advocacy - Advocate for patient needs by actively listening to concerns, investigating issues, and communicating solutions to the patient’s care circle. - Partner closely with providers, clinical teams, and caregivers to support positive patient outcomes. Documentation & Compliance - Document all patient interactions in real time using the care coordination platform. - Maintain HIPAA compliance in all patient communications and documentation. - Maintain accurate, real-time documentation to support care coordination goals. Required Qualifications: - Must hold a nationally recognized medical assistant certification (CMA, RMA, CCMA, NCMA, CMAC, or equivalent state-issued MA-C). - OR Certified Pharmacy Technician (CPhT) - Minimum 2 years of clinical experience in a healthcare setting. - Experience with Electronic Medical Records (EMRs) and strong computer navigation skills. - Proficiency in multiple technology platforms and ability to navigate complex systems. - HIPAA-compliant home office setup with minimum 50 Mbps download / 5 Mbps upload internet capability. - Must be legally authorized to work in the United States. Preferred Qualifications: - Experience in care coordination, chronic care management, or behavioral health integration. - Familiarity with remote patient monitoring (RPM) or remote physiological monitoring platforms. - Previous experience managing large patient panels (200+). - Bilingual capability (English and Spanish preferred). Compensation & Benefits: - Paid Time Off + Company Holidays. - Medical, Dental, Vision Insurance. - Complimentary Life Insurance. - 401(k) Plan. - Optional Short-Term, Long-Term Disability, Critical Illness & Accident coverage. - Employee Assistance Program including mental health resources. - Company-provided equipment (laptop, monitor, headset, etc.). Work Environment & Requirements: - 100% Remote with a Monday–Friday schedule—no weekends or late nights. - High-speed broadband internet and private home workspace required - Candidates must complete a company-provided internet speed test to confirm a minimum of 50 Mbps download / 5 Mbps upload. - Private workspace for compliance with HIPAA privacy laws. If you’re a compassionate healthcare professional ready to make a meaningful impact in patients’ lives, we want to hear from you. Apply today and help us deliver exceptional care coordination! Cosán Group is an Equal Opportunity Employer and values diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by law.

**This is a remote position; it is not mobile. Candidates must have a private, stationary, and HIPAA-compliant workspace within their home that is dedicated solely to work. Candidates must reside in the United States to be considered.** Nutritional Support Coordinator (Remote – US) Job Title: Nutritional Support Coordinator Compensation: $17.00 per hour - $22.00 per hour. (based on experience) Location: Remote (US) Work Environment: Remote with HIPAA-compliant home office setup Why Choose Us? Cosán is a leading healthcare services organization committed to delivering exceptional patient care and innovative solutions to providers and partners. Join a mission-driven, collaborative team where your nutrition expertise directly impacts patient health outcomes. As a Nutritional Support Coordinator, you’ll play a vital role in helping patients with chronic conditions achieve better health through personalized nutritional guidance and compassionate care coordination What We’re Looking For: We’re looking for a knowledgeable, patient-centered Nutritional Support Coordinator to manage patients’ nutritional care through remote counseling and care coordination. The ideal candidate has strong clinical nutrition expertise, excels at simplifying complex dietary concepts for diverse populations, and is passionate about helping patients improve their health through evidence-based nutritional guidance. You thrive in fast-paced environments, build rapport easily with patients, and collaborate effectively with clinical teams. What You’ll Do: Patient Outreach & Nutritional Counseling - Manage an assigned panel of 300-350 patients and conduct required monthly nutritional outreach and support. - Conduct 50-60+ daily phone calls with patients, providing nutritional care plan support and health coaching tailored to their specific conditions. - Maintain call quality standards and professional communication in every patient interaction; pass regular QA call reviews. Nutrition Planning & Patient Education - Develop and implement personalized nutritional care plans based on patient assessment and clinical needs. - Educate patients on nutrition concepts, dietary modifications, and weight management strategies. - Simplify complex nutritional information for diverse patient populations. Care Coordination & Collaboration - Collaborate with clinical teams, providers, and caregivers to identify and address nutritional and clinical needs. - Support care coordination goals by staying on schedule with monthly outreach targets. - Partner closely with the clinical team to support comprehensive patient care. Documentation & Compliance - Document all patient interactions in real time using the care coordination platform. - Maintain HIPAA compliance in all patient communications and documentation. - Ensure accurate documentation to support care coordination goals. Required Qualifications: - Bachelor’s degree in Dietetics or Nutrition. - Minimum 2+ years of clinical nutrition counseling or dietary care coordination experience. - Experience supporting patients with chronic conditions in remote, in-home, or in-facility settings. - 2+ years of Electronic Medical Records (EMR) and computer navigation experience. - Demonstrated ability to educate patients and simplify complex nutritional concepts. - HIPAA-compliant home office setup with minimum 50 Mbps download / 5 Mbps upload internet capability. - Must be legally authorized to work in the United States. Preferred Qualifications: - Experience in remote patient care or telehealth nutrition counseling. - Experience with care management or chronic disease management programs. - Familiarity with weight management or behavioral health principles. - Previous experience managing large patient panels (200+). - Bilingual capability (English and Spanish preferred). Compensation & Benefits: - Competitive hourly rate. - Paid Time Off + Company Holidays. - Medical, Dental, Vision Insurance. - Complimentary Life Insurance. - 401(k) Plan. - Optional Short-Term, Long-Term Disability, Critical Illness & Accident coverage. - Employee Assistance Program including mental health resources. - Company-provided equipment (laptop, monitor, headset, etc.). Work Environment & Requirements: - 100% Remote with a Monday–Friday schedule—no weekends or late nights. - Company-provided equipment (Mini PC, monitor, headset, etc.) - High-speed broadband internet and private home workspace required - Candidates must complete a company-provided internet speed test to confirm a minimum of 50 Mbps download / 5 Mbps upload. - Private workspace for compliance with HIPAA privacy laws. If you’re a compassionate healthcare professional ready to make a meaningful impact in patients’ lives, we want to hear from you. Apply today and help us deliver exceptional nutrition support! Cosán Group is an Equal Opportunity Employer and values diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by law.