Bridging Gaps Through Technology.
Senior Consultant - Salesforce
Location
Maryland
Posted
15 days ago
Salary
$60K - $140K / year
Seniority
Senior
No structured requirement data.
Job Description
Senior Consultant - Salesforce
fusionSpan
Title: Senior Consultant - Salesforce Location: Rockville, MD Department: Delivery Job Description: fusionSpan is a dynamic hybrid and remote work environment that prioritizes innovation, trust, and community in everything we do. We are a team of highly-committed individuals inspired by technology's impact on society, and we recognize our work's role in the well-being of our nonprofit clients and the communities they serve. As an AI-first organization, we keep our eyes tuned to the horizon, finding new ways to leverage cutting-edge technologies in ways that drive improvements in operational efficiency and impact, both for our clients and for our internal team. This means every fusionSpan employee has the opportunity to develop genuine AI skills - learning by doing, on real work that matters. Location: Rockville, MD. Hybrid role with 2-3 days in office A Senior Salesforce Consultant is able to work independently and both document and craft solutions with limited support from development team members. The Senior Consultant is a creative problem solver with a hunger for ever-deepening knowledge and expertise in their topical area. They are self-starters and self-educators recognizing any gaps in their skills and filling those. Responsibilities: - Provide business analysis consulting services for enterprise projects spanning multiple phases and multiple platforms, - Work with development team members to craft innovative and potentially complex, cutting edge solutions to address functional gaps, - Serve as a mentor and advisor to other consultant team members, - Provide insights and recommendations to company leadership, - Coordinate and communicate with external, client resources effectively and professionally, - Maintain project methodologies and procedures for projects, platforms, features, teams, divisions, and relevant company-wide processes, - Understand data requirements and coordinate with data analysts for any data needs - Work in tandem with project managers and development teams to ensure on-time, on-budget work products. Required Qualifications: - At least 3+ years of business analysis experience with a consulting or professional services firm (or other large enterprises), - At least 3+ years of business analysis experience for technology or technology services implementation projects, - At least 2 years of independently leading business requirements gathering and analysis of implementation projects for related technologies, - Demonstrated successful solution crafting - Salesforce implementation or administration experience Preferred: - 1+ years of business analysis experience working in the non-profit or association industry - Other experience on AMS or CRM such as NetForum, Personify, Aptify, Impexium, MS Dynamics, etc. - Experience administering or heavily using Fonteva, Nimble AMS or other Salesforce solutions for non-profit organizations - Finance and accounting or implementation of technology platforms for these Compensation: The anticipated salary range for this role is $60,000 - $140,000 annually. Actual compensation will be determined based on factors such as experience, skills, qualifications, and may vary accordingly. What We Offer: - Health (PPO) dental & vision plan – 100% covered for employee - Long/Short-term disability insurance – 100% covered for employee - Life and AD&D insurance – 100% covered for employee - 401K up to 4% matching contribution - 15 days of paid vacation – increases with tenure - 10 paid federal holidays - 12 weeks for parental leave About fusionSpan fusionSpan is a fast-paced, high-energy global firm with a highly motivated team. This role will experience high work demands under tight timelines requiring a flexible and adaptable approach to daily priorities. We are open to qualified candidates worldwide even though our job opportunities are posted for a specific region. Our Company Values: - Trust: We believe trust is the foundation of success, and build it through unwavering integrity, transparency, and open communication. We deliver on promises, address challenges directly, and hold ourselves accountable to excellence in all interactions with clients, partners, and teammates. - Innovation: We understand that excellence and innovation go hand-in-hand and are committed to developing forward-looking, creative solutions that meet our clients’ evolving needs and move the industry forward. We embrace change, celebrate creativity, and prioritize quality to create a new standard of performance. - Community: We are a community-first organization committed to creating a culture of collaboration, inclusivity, and respect where each voice is heard and all contributions are valued. We prioritize responsible and sustainable practices on our path to positively impact those we serve.
Related Guides
Related Categories
Related Job Pages
More Salesforce Consultant Jobs
• Assist with building architecture (objects, fields, page layouts) and flow automation on the Salesforce platform • Assist with building declarative components (Apps, Lightning Pages) in Salesforce Lightening • Help create on-record analytics (roll up fields, formula fields, record-level reports) in Salesforce • Configure Salesforce architecture, automation, and security settings across all Salesforce Clouds and connected apps • Install and configure applications from the Salesforce AppExchange such as email, social media, financial management, online payment, SMS, and form building applications. • Install and configure proprietary applications or integrations as needed • Comprehend defined appropriate data model and resulting system architecture designed from business requirements for defined deliverables • Draft comprehensive technical documentation appropriate for other consultants, engineering, and clients. • Document written requirements from client discovery period, identifying items shared both in discovery workshops and via shared client artifacts • Design recommended solutions based on technical requirements, considering all solution options and determining the best approach. • Discuss resulting data model considerations internally and with clients, confidently proposing determined recommendations
• Design, build, and deliver tailored Salesforce solutions aligned with business requirements • Collaborate with stakeholders to define, improve, and implement CRM processes • Proactively recommend new features and enhancements to optimize platform usage • Support the continuous improvement and evolution of the Salesforce platform • Perform day-to-day administration, troubleshooting, and maintenance of Salesforce environments • Ensure data integrity, reporting accuracy, and system reliability • Build and maintain reports, dashboards, and data structures to support business insights • Collaborate with cross-functional teams to ensure successful delivery and adoption of solutions
Salesforce Consultant
Latino LegendsMatching exceptional remote Latin American talent with great businesses worldwide.
• Lead discovery sessions to uncover and refine business + technical requirements • Translate requirements into scalable solutions across Sales Cloud, Service Cloud, and related products • Configure and customize Salesforce (objects, fields, flows, validation rules, automation) • Design and optimize sales processes, pipelines, and reporting frameworks • Collaborate with Project Managers on scope, timelines, and deliverables • Partner with Admins and Developers to deliver cohesive, scalable solutions • Participate in Agile ceremonies (standups, sprint planning, retrospectives) • Support integrations with third-party systems (APIs, middleware like Make.com , etc.) • Manage data migration, cleanup, and ensure data integrity best practices • Build dashboards and reports that drive decision-making • Provide client guidance, training, and documentation • Troubleshoot issues and recommend ongoing optimizations • Proactively flag risks, blockers, and dependencies • Track time accurately and consistently aligned with deliverables
Role Description Independently delivers HRIS module configurations, manages client interactions, and contributes to project delivery with growing functional expertise. - Requirements Gathering & Design: Liaise with client SMEs to gather business requirements and document functional specs. Advise clients on system design options and HRIS best practices. - Configuration & Data Migration: Configure and test modules to meet client requirements. Perform or support data migration activities as required. - Client Engagement: Conduct end-to-end demos and UAT walkthroughs for client review. Collect and process feedback to drive system changes. - Training & Documentation: Deliver end-user training on different modules. Prepare BRDs, training materials, and all project documentation. - Post-Go-Live Support: Resolve post-implementation issues within agreed SLAs. Implement minor enhancements based on client feedback. - Functional Competency: - Requirement Gathering: Documents clear business needs during workshops with moderate guidance. - Functional Expertise: Configuring and troubleshooting with growing confidence. - Behavioural Competency: - Consulting Skills: Leads workshops and extracts insights from discussions. - Communication: Conveys ideas clearly and keeps stakeholders informed. - Task Ownership: Manages own responsibilities with minimal reminders. - Attention to Detail: Reviewing work carefully, reducing avoidable mistakes. - Client Orientation: Balances client requests with solution feasibility. - Problem Solving: Analyzes root causes and proposes solutions for common issues. Qualifications - Bachelor's degree from a recognized institution. - 2–4 years of HRIS Implementation / Support / End User experience. - Hands-on experience in requirements gathering, configuration, testing, and UAT. - Strong communication, problem-solving, and self-management skills. - Consulting experience working with HRIS/enterprise platforms (e.g., SAP, PeopleSoft, Oracle, ADP, Salesforce).
