• Manage and resolve end-to-end employee exits across multiple international jurisdictions, prioritizing a superior offboarding experience for Remote's clients and their employees. • Provide sound guidance and manage clients' requests on various HR matters, including but not limited to termination, resignation and transfer procedures, employment contracts, and redundancy processes, ensuring legal compliance and best practices. • Lead and facilitate meetings with clients and external employees, including but not limited to workforce reduction consultation meetings, administrative hearings, negotiations in separations and settlements, providing guidance on terminations, and delivering termination outcomes. • Influence and negotiate positive outcomes in complex terminations, balancing multiple stakeholders with competing interests. • Liaise with and coordinate various internal and external stakeholders to ensure compliance in offboarding activities and audits, including but not limited to payroll, legal counsel, government bodies, and trade unions. • Draft, tailor and administer all termination and supplementary documents with accuracy and attention to detail, ensuring employee records are maintained with strict adherence to privacy and confidentiality regulations. • Process offboarding on Remote's internal HRIS platform, collaborating with various internal stakeholders, such as Customer Success, Legal, Payroll, Benefits, Time and Attendance, amongst other verticals, to ensure all aspects of the employee exit are administered correctly and promptly. • Be the subject-matter expert and respond to internal and external queries on all offboarding matters in conjunction with Lifecycle's internal stakeholders. • Navigate clients through Remote's Employee Relations resources and guides, helping them understand applicable policies and processes. • Conduct preliminary assessment of workplace concerns, identifying key facts and applicable local regulations. • Coordinate with internal and external stakeholders to ensure appropriate handling of employee relations matters. • Support clients in understanding progressive disciplinary approaches and documentation requirements. • Monitor ongoing employee relations cases, ensuring timely follow-up and coordination with relevant stakeholders. • Actively identify opportunities for and contribute to process improvements, automation, product development and overall customer and employee experience through the offboarding and employee relations processes.

• Communication with clients and within HR projects • Independently lead and implement HR projects • Collaborate on a variety of tasks across HR software and processes, recruiting, HR administration, and HR strategy and design • Prepare project documentation • Administrative tasks in HR as well as Sales & Marketing, including social media.

• Event Strategy & Execution: Lead planning and delivery of internal company events, team gatherings and offsites from concept to execution • Swag & Merchandise Management: Own end-to-end swag operations for internal employee needs and external events — sourcing, budgeting, inventory, and distribution • Employee Benefits Administration: Coordinate and continuously improve employee benefits programs, ensuring smooth processes, clear communication, and positive employee experience • Employee Engagement: Design and implement initiatives that strengthen company culture, increase engagement, and create meaningful employee experiences across teams • Vendor & Budget Management: Manage relationships with suppliers, venues, agencies, and partners while controlling budgets and optimizing spend • Process Improvement & Team Leadership: Build scalable workflows, improve operational efficiency, and lead the Operations team to deliver high-quality support across multiple functions

• Event Strategy & Execution: Lead planning and delivery of internal company events, team gatherings and offsites from concept to execution • Swag & Merchandise Management: Own end-to-end swag operations for internal employee needs and external events — sourcing, budgeting, inventory, and distribution • Employee Benefits Administration: Coordinate and continuously improve employee benefits programs, ensuring smooth processes, clear communication, and positive employee experience • Employee Engagement: Design and implement initiatives that strengthen company culture, increase engagement, and create meaningful employee experiences across teams • Vendor & Budget Management: Manage relationships with suppliers, venues, agencies, and partners while controlling budgets and optimizing spend • Process Improvement & Team Leadership: Build scalable workflows, improve operational efficiency, and lead the Operations team to deliver high-quality support across multiple functions