Referral Jobs (askreferral.io)

• Negotiate with vendors to secure the best pricing while aligning with Remote’s terms • Manage the entire procurement process in Coupa in partnership with key business owners and stakeholders • Track and monitor software license renewals to ensure timely renewal of services • Partnership with Remote’s Data Privacy, IT, Finance, Legal, and Security teams to ensure compliance with all applicable laws, regulations, and internal company policies • Prepare and maintain accurate records of all procurement activities • Maintain constant communication with vendors to address and resolve day-to-day issues (i.e. addressing/escalating vendors non-performance)

• Define and evolve Remote’s brand voice • Shape a distinctive, consistent voice that reflects Remote’s clarity, confidence, and global perspective. Establish tone and editorial standards that scale across campaigns and our website. • Own creative campaign storytelling end-to-end • Lead messaging and writing for creative campaigns — from big ideas and narratives to execution across channels. Develop work that is memorable, differentiated, and deeply aligned with our audience. • Elevate the Remote website • Write and optimize high-impact website content that clearly communicates our value, simplifies complex topics, and drives conversion. Continuously refine messaging based on performance and audience insight. • Create scalable content systems • Develop repeatable formats, messaging frameworks, and modular content that can be reused and adapted across campaigns and web experiences. • Turn attention into action • Craft content that doesn’t just inform — it moves people. Help transform visitors into customers, and customers into advocates through compelling, conversion-oriented storytelling. • Experiment and push the brand forward • Explore new formats, channels, and creative approaches. Bring fresh, modern storytelling techniques into Remote’s brand ecosystem. • Scale with AI (thoughtfully) • Leverage AI to increase speed, consistency, and creative ambition — while maintaining a strong editorial point of view and human quality bar. • Collaborate across Remote • Partner with marketing, product, design, and leadership to bring sharp, differentiated perspectives to life. Translate complex global employment topics into clear, engaging narratives. • Raise the bar for brand writing • Set a high standard for craft, clarity, and creativity. Continuously improve how we tell Remote’s story across every touchpoint.

• Lead end-to-end Italy payroll implementations: discovery → requirements → configuration → data migration → testing → go-live. • Conduct structured due diligence on customer payroll setups and constraints. • Act as a true subject matter expert for the specified country / region. • Manage data migration and validation, including mapping, consistency checks, and loading historical/progressive values when required. • Plan and execute testing cycles (including parallel runs when needed) and ensure reconciliation to agreed acceptance criteria. • Act as the customer’s trusted point of contact during implementation—communicating complex topics clearly and pragmatically. • Partner with internal teams to improve templates, tooling, documentation, and automation—reducing repetitive work and increasing quality. • Participate in Sales hand-over, Lead client hand-over and client kick-off calls. • Lead the planning, execution, and monitoring of global payroll implementation projects, ensuring timely delivery. • Lead the process from inception through to Parallel runs and the first month of ‘Live’ payroll before handing over to Payroll Operations. • Ensure that there is a record of all decisions that were taken throughout the implementation process and ensure Payroll Operations have full visibility.

• Strategize, draft, and negotiate complex partnership agreements • Partner closely with Partnerships, Sales, Finance and other cross-functional teams • Develop and improve templates, playbooks, processes and other knowledge resources • Serve as an additional legal point of contact for EMEA sales • Provide legal training and guidance to Partnership and other GTM stakeholders • Bring a solutions-focused mindset to every negotiation

• You'll be embedded directly inside the business, working closely with senior leaders to drive performance, build high-performing teams, and own talent strategy execution within your client groups. • Act as a trusted strategic partner to senior leaders across your client groups - from org design and headcount decisions to talent strategy and leadership effectiveness • Own and resolve complex employee relations cases with confidence, care, and commercial awareness. Guide and coach Associate/People Business Partners as needed. • Lead talent strategy execution within your client groups - performance calibration, succession planning, high-potential and manager development, and internal mobility • Serve as an escalation point on complex People Partner and employee relations issues. Act as a bridge for Legal. • Use people data and talent insights to identify trends, inform strategy, and drive proactive interventions • Embrace and leverage AI tools - we're building the next generation of talent infrastructure at Remote, and we expect our PBPs to be curious, experimental, and comfortable working alongside AI-driven tools • Partner with People Programs - contribute to the design of frameworks, toolkits, and programmes and drive their application within your client groups • Drive People team initiatives - take ownership of high-value cross-functional projects that shape the Remote people experience; 70-80% of your time is dedicated to your client groups, with 20-30% assigned to priority projects • Coach and mentor fellow People team members

• Develop, execute, and manage paid social strategies (Meta, LinkedIn, X/Twitter) focused on high-value B2B target accounts. • Own audience architecture, including building Ideal Customer Profile (ICP) audiences using Clay, exclusion lists, and leveraging intent data and predictive audiences for personalized ad experiences. • Manage end-to-end campaign execution, covering awareness, retargeting, and demand generation objectives across various geos (AMER, EMEA, APAC). • Conduct daily pacing, performance audits, and continuous ad copy and creative formats testing to optimize efficiency (cpMQL/cpOPP) and scaling. • Partner with creative teams to develop a creative testing roadmap and ensure assets align with platform best practices, managing creative refresh cadences (e.g., every 3-4 weeks). • Ensure robust conversion tracking (e.g., CAPI/X Pixel integration) and UTM architecture for accurate measurement and ROI attribution across CRM and marketing automation platforms.

• Review, and take decisions on KYB cases for our regulated payments entity. Conduct enhanced KYB investigations, and create internal reports and recommendations as necessary • Act as the first line escalation point for the team of KYB analysts working for the Dutch payments entity. Summarize, and escalate high risk cases to the entity’s Compliance Officer and MLRO • Lead transaction monitoring and investigations, including using monitoring tools, to monitor, detect, prevent and report on possible money laundering, terrorism financing, corruption and other suspicious activity • Lead continuous improvement around tooling, SOPs and policies • Conduct stakeholder engagement to raise the profile of Compliance • Prepare data-driven internal management reports • In general be ready to lead aspects of the wider team with projects and tasks to transform and improve compliance policies and processes

• Manage and execute solutions for Occupational Health and Safety matters with minimal supervision across multiple jurisdictions to ensure a safe and healthy work environment for all Remote employees and prioritizing a superior employee experience for Remote’s clients and employees. • Serve as an internal point of contact for routine and non-routine OHS questions, providing guidance to junior team members. • Manage the relationship and deliverables of current OHS vendors, training partners, and health centers to carry out all necessary events. • Monitor vendor performance through comprehensive assessments and consistent feedback • Lead the team’s engagement with Remote’s employees in providing them with their health assessment and safety training needs • Coordinate and execute country Occupational Health and Safety internal audits to support compliance with local regulations. • Identify, develop, and recommend improvements to existing Occupational Health and Safety procedures and practices. • Partner with the People and Legal teams to draft and develop Health and Safety policies. • Be an internal and external champion of Remote's values and the Lifecycle team's goals. • Safely manage and maintain employee data and confidential information, adhering to established protocols, and ensuring utmost professionalism and discretion in handling and accessing such information

• Improve customer experience and trust: Reduce turnaround time and rework across resignations, conversions, and offboarding journeys, while improving clarity of communication and outcomes. • Increase operational capacity and scalability: Standardize workflows, build automation, and reduce active handling time so the team can handle growth without compromising quality. • Strengthen compliance and risk management: Embed guardrails into processes and tooling to ensure consistent, auditable handling of sensitive employee events across countries. • Enable cross functional execution: Turn lessons learned from cases into actionable improvements with Product, Engineering, and other Lifecycle teams. • Improve visibility and decision making: Build reporting and dashboards that help leaders understand performance, drivers of backlog, and the impact of changes over time.

• Lead, coach, and mentor the Global Payroll Implementation team — fostering a culture of trust, accountability, and excellence. • Support the professional growth of team members, identifying development opportunities and promoting collaboration across regions. • Act as a strategic escalation point for complex implementation issues and ensure timely, effective resolution. • Own the delivery of global payroll implementation projects, ensuring timelines, quality, and compliance standards are consistently met. • Monitor progress against KPIs and SLAs, identifying risks early and implementing corrective actions. • Support team leads and specialists with issue resolution, prioritisation, and workload balancing across multiple projects. • Ensure smooth transitions between Sales handover, Implementation, and Payroll Operations phases. • Standardise and continuously improve global payroll implementation processes, tools, and documentation. • Partner with cross-functional teams (Product, Payroll Ops, Legal, Customer Success) to enhance workflows, automation, and system integrations. • Lead or support user acceptance testing (UAT), process validations, and change management initiatives for platform or procedural updates. • Ensure that implementation documentation, SOPs, and audit trails are accurate, complete, and easily accessible to operational teams. • Serve as the primary point of contact for key internal stakeholders, ensuring visibility into implementation progress, risks, and performance metrics. • Collaborate closely with Sales and Customer Success to align implementation readiness and set realistic client expectations. • Represent the implementation function in internal initiatives, contributing insights to shape global payroll strategy and operational excellence.