Advantmed logo
Advantmed

Our mission is to improve the healthcare system by ensuring appropriate, quality care and eliminating unnecessary costs.

Project Manager, Client Success

Project ManagerProject ManagerFull TimeRemoteSeniorTeam 1,001-5,000Since 2005H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

13 days ago

Salary

0

Seniority

Senior

Bachelor Degree3 yrs expEnglishRDBMSSQL

Job Description

Project Manager, Client Success

Advantmed

• Own and lead client-facing healthcare projects • Work on HEDIS, Risk Adjustment, and In-Home Assessments • Build strong client and stakeholder relationships • Drive outcomes using data and performance insights • Fully remote role supporting work-life balance, with flexibility when needed • High-ownership role requiring strong commitment in a fast-paced environment • Establish and maintain client relationships that support a spirit of partnership with client project teams. • Develop, update, and manage project plans and project timelines with oversight to project status, early identification of risks, and solution-minded issue mitigation. • Oversee client communications, issue resolution, and status reporting as primary point of contact for day-to-day project operations. • Report client project metrics, translate metrics to business information, and oversee the resulting action plans to ensure customer goals and project objectives are achieved. • Lead and moderate recurring client calls to cover project status updates, project performance reviews/course correction, post project reviews, etc. • Document and distribute minutes of meetings and oversee completion of resulting action items • Prepare and conduct presentations to varying audiences that may include senior and executive leadership, clients, or prospective customers.

Job Requirements

  • Minimum 2-3 years of experience in project management, preferably in healthcare or managed care setting.
  • In-depth knowledge of HEDIS measures, specifications, and reporting processes.
  • Strong analytical skills with the ability to interpret healthcare data and performance metrics.
  • Excellent communication, leadership, and interpersonal skills.
  • Proficiency in project management software and Microsoft Office applications.
  • Committed and motivated individual and willing to work odd hours at times when required
  • Proficient in Windows environment
  • Familiar with virtualization technologies
  • Experience in setting up and supporting database notification, failover clustering would be advantageous
  • Understanding RDBMS/SQL concepts.
  • Troubleshooting techniques and operations
  • Able to handle demanding service response and recovery turnaround
  • Able to manage daily support tasks to meet stringent SLA requirements
  • Excellent scheduling and multitasking skills
  • Meticulous and process-oriented
  • Good, hard-working attitude with ability to work well under pressure
  • Good analytical skills with ability to work with others to resolve problems.

Benefits

  • Health, Dental, Vision Insurance
  • Paid time-off (PTO)
  • 401(k)

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