• Define and lead KnowBe4's global Talent Management strategy, integrating learning & development, performance management, succession planning, hi-potential programs, and career development into a cohesive, data-driven function • Own the end-to-end performance management lifecycle — goal-setting frameworks, mid-year and annual review cycles, calibration processes, and performance improvement pathways — ensuring consistency and fairness across all geographies • Design and execute a global hi-potential identification program, partnering with People Business Partners and senior leaders to build a robust internal talent pipeline; lead succession planning for critical and leadership roles across the organization • Build and sustain career development frameworks — including career pathing, competency models, and internal mobility programs — that give employees clear growth trajectories and managers the tools to have meaningful development conversations • Oversee the design and delivery of all manager and employee development programs, including onboarding, leadership development, management effectiveness, compliance training, and functional upskilling, ensuring programs are relevant, measurable, and globally accessible • Own and optimize the Learning Management System (LMS) and all talent technology platforms; drive full integration with Workday (performance, learning, and succession modules) to create a seamless, unified talent experience and eliminate off-system workarounds • Champion the adoption of agentic AI and intelligent automation within talent management workflows — including AI-driven learning recommendations, automated performance check-in nudges, skills gap analysis, succession scoring, and personalized development pathways — to scale impact and reduce manual effort • Audit and rationalize existing talent programs, tools, and processes; eliminate redundancy, standardize fragmented approaches across teams and regions, and establish clear governance and decision rights to reduce operational complexity • Establish a talent analytics capability that tracks leading and lagging indicators across the talent lifecycle — engagement, time-to-productivity, internal mobility, succession bench strength, and program effectiveness — delivering actionable insights to executive leadership • Collaborate with People Business Partners, Finance, and senior leadership to align talent programs with business strategy, organizational design changes, and workforce planning priorities • Represent Talent Management at executive-level meetings; prepare and present materials for leadership team and Board reviews on talent pipeline health, program outcomes, and strategic initiatives • Lead, develop, and inspire a team of learning, enablement, and talent professionals — providing clear direction, development opportunities, and a culture of continuous improvement and accountability • Provide genuine recommendations as to the hiring, firing, promotion, and discipline of subordinate employees to which the Company gives significant weight

• Human Capital guidance from HQ on strategic initiatives • Strategic people initiatives • Employee relations support • HR Metrics reviews • Workforce planning & budgeting

• Support end-to-end logistics for partner-related events • Manage timelines, checklists, and execution readiness • Support onsite execution and troubleshoot logistical issues as needed • Support lead list collection and formatting • Ensure accurate and timely data flow to sales teams • Support the execution and maintenance of partner marketing programs • Support partner marketing initiatives for growth and maintain-phase accounts • Coordinate with demand generation and strategic partner initiatives • Help prioritize and track work based on business impact and strategic priorities

Role Description MedVirtual is looking for an HR Specialist who will be the operational backbone of the department, ensuring systems run smoothly, processes are followed, and people are supported. This is not a passive administrative role. The HR Specialist will actively manage HR operations, own the day-to-day execution of people processes, and play a hands-on role in training design and delivery for our growing team of Virtual Assistants (VAs). - Work directly alongside the HR Manager to centralize HR functions previously scattered across Finance and Operations. - Manage timesheet auditing, compliance tracking, onboarding, disciplinary documentation, and VA training programs. - Be organized, process-driven, people-oriented, and genuinely interested in the intersection of HR and learning. Qualifications - At least 2 years of experience in an HR, People Operations, or related role. - Solid understanding of HR fundamentals: recruitment, onboarding, performance management, discipline, and offboarding. - Experience managing employee records and maintaining compliance documentation. - Familiarity with Philippine labor law and HR compliance standards. - Experience handling disciplinary processes — NTE drafting, hearings, and case documentation. - Strong understanding of confidentiality and professional discretion in handling employee information. - Highly organized — able to manage multiple concurrent processes without losing detail. - Strong proficiency in Google Workspace (Docs, Sheets, Drive, Gmail, Calendar). - Experience with ATS or CRM tools (HubSpot experience a strong plus). - Comfortable working with productivity tracking tools (Hubstaff or equivalent). - Ability to build and maintain trackers, logs, and databases with accuracy. - Strong written and verbal English communication — clear, professional, and concise. - Experience designing or facilitating employee training programs, orientations, or onboarding processes. - Ability to create clear, structured, and engaging training materials (slide decks, guides, checklists, SOPs). - Strong facilitation skills — comfortable leading group orientations and one-on-one coaching conversations. - Experience tracking training completion, managing attendance logs, and generating compliance reports. - Ability to adapt training content for different learning levels and role types. Benefits - Permanent WFH setup. - HMO. - Internet allowance. - Paid US Holiday and PTO (SL and VL). - Birthday perks. - Milestone Retention Bonus.