• Develop, maintain, and evolve strategic dashboards and reports in Power BI; • Ensure performance, scalability, and analytical quality of solutions; • Build and optimize data models using best practices in dimensional modeling (Star Schema) and DAX; • Perform queries, extractions, and data analyses using SQL; • Translate business needs into clear, actionable analytical solutions; • Work autonomously to manage requests and prioritize deliveries; • Participate in agile ceremonies and collaborate in Scrum environments; • Support stakeholders in interpreting KPIs, metrics, and strategic analyses; • Identify continuous improvement opportunities in processes, workflows, and data structures; • Maintain organized technical documentation and transparency in deliverables; • Share knowledge and contribute to the team’s technical growth; • Propose alternative, feasible solutions for technical and business challenges; • Operate in environments with multiple products and diverse business areas.

Job Description: As Senior Manager, Analytics & Insights, you will drive the delivery of governed, scalable data products that power GTM decision-making. Operating as a high-level individual contributor, you will personally build critical Tableau solutions while directing the output of BI developers and MSP partners! By bridging the gap between GTM leadership and Engineering, you will transform complex requirements into intuitive dashboards and trusted metrics. Your success is measured by the technical precision, adoption rates, and tangible business lift of the analytics you oversee. Who you’re committed to being: - A commercially minded analytics partner who leads with data and understands how Go-To-Market teams operate. - You are hands-on and practical, able to move from ambiguous business questions to clear requirements, trusted metrics, dashboard designs, and actionable insights. - You are a strong communicator who can translate complex data into simple narratives, recommendations, and decisions for both technical and non-technical audiences. - You are delivery-focused and structured, able to manage priorities, guide BI developers, surface trade-offs, and ensure high-quality execution. - You are collaborative and confident, able to partner with senior stakeholders while constructively challenging assumptions and helping the business focus on the highest-value work. - You care deeply about adoption, not just delivery. You build analytics products that are used, trusted, and embedded into business routines. What you’ll do: - End-to-End GTM Delivery: Lead the design and execution of high-priority dashboards across Sales, CS, and RevOps, translating complex business needs into technical requirements and actionable roadmaps. - Strategic Advisory & Insights: Partner with GTM leadership to define KPIs and deliver data-driven storytelling—interpreting the "why" behind pipeline, churn, and productivity to drive executive decision-making. - Technical Orchestration: Balance hands-on Tableau development with the oversight of BI developers and MSP partners, utilizing reusable templates and standardized frameworks to scale delivery. - Governance & Data Trust: Establish "sources of truth" by reconciling metrics across systems and enforcing rigorous QA and documentation standards to ensure reporting accuracy and stakeholder trust. - Human-Centric Design: Elevate analytics adoption by architecting dashboards around specific user workflows and decision moments rather than simply exposing raw data. Experience you’ll bring: - Deep experience in SaaS/subscription environments, managing core GTM KPIs including ARR, pipeline conversion, churn, and productivity. - Proficient with Snowflake, Salesforce, Gainsight, and dbt, with advanced experience in Tableau Server for enterprise reporting. - Established standards for BI governance, QA checklists, and intake processes to ensure data trust and operational scalability. - Led reporting for QBRs and board reviews, while driving business impact through change management and dashboard adoption programs. - Proven track record of directing diverse delivery models, including MSPs, offshore teams, and consulting partners. Requirements: - 7+ years of experience in analytics, business intelligence, revenue analytics, sales analytics, GTM analytics, or a related field. - Strong hands-on experience designing and building dashboards in Tableau. - Strong SQL skills and experience working with complex business datasets. - Experience supporting GTM, Sales, Customer Success, Revenue Operations, Business Development, Finance, or similar commercial teams. - Experience managing BI or analytics delivery, including requirements gathering, prioritization, dashboard design, QA, stakeholder feedback, release readiness, and adoption. - Strong understanding of dashboard design, including usability, visual hierarchy, filtering, drill paths, performance, documentation, and accessibility. - Ability to translate ambiguous business needs into clear requirements, metric definitions, user stories, acceptance criteria, and analytical outputs. - This is a remote role; however, applicants located within 45 miles of our Westlake/Dallas, TX office should expect to work on-site Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This approach enables more effective collaboration, quicker decision-making, and a stronger culture, while still providing flexibility. Why you’ll love working here: - We work in a blended environment that supports collaboration, flexibility, and connection across teams. - We are mission-driven, shaping the future of tech upskillling and delivering impact that matters. - We foster a culture of inclusion and belonging, where everyone can contribute and thrive. - We are always learning, creating an environment where you can take on new challenges, expand your skills, and grow with purpose. - Benefits include competitive compensation, bonus eligibility, comprehensive medical coverage, unlimited PTO, wellness reimbursement, professional development funds, and more. About us: Pluralsight provides the only learning platform dedicated to accelerating the technology skills and capabilities of today’s tech workforce. Thousands of companies, government organizations and individuals around the world rely on Pluralsight to support critical technology skill development in areas that are crucial to innovation including artificial intelligence, cloud computing, cybersecurity, software development, and machine learning. Pluralsight provides highly curated content developed by vetted technology experts, industry leading skill assessments, and hands on, immersive learning experiences designed to help individuals skill-up faster. Physical Requirements: This role is primarily performed in an office or home office setting and involves standard computer-based work. EEOC Statement & Accommodations Statement: Bring yourself. Pluralsight is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status. We also consider qualified applicants with criminal histories, consistent with EEOC guidelines and local laws. If you need an accommodation to apply, interview, or perform essential job functions, please visit the bottom of our website to learn how to request an accommodation. Learn more about our commitment to diversity, equity, inclusion, and belonging in our DEIB Report. Pay Transparency: The annual US base salary range for this role is $98,800 - $130,000 USD. Actual compensation will depend on location, skills, experience, and other factors. Additional benefits and bonuses may apply. Applications must be submitted within 90 days after the initial posting date to be considered. Recruiting Scam Notice: Please be aware of recruiting scams. We’ll only contact you from an @pluralsight.com email or verified channels. We never ask for sensitive personal info or payments as part of the hiring process. All openings are posted on our Careers page. #LI-DV1

• Understand sales processes and metrics required to evaluate individual performance, technology efficiency, and process gaps. • Create, organize, and maintain reusable and robust reports in Salesforce, Tableau, Alteryx, and Excel that track various KPIs as well as business performance, efficiency, and productivity gaps. • Conduct root cause analyses to understand impacts of different variables on KPIs and translate those insights into actionable information about impacts to the business. • Create presentations, spreadsheets, reports, and other documents as needed. • Provide assistance to the Sales department by independently developing insights and recommendations, translating complex data into actionable business decisions, and owning recurring reporting and dashboard deliverables. • Tell compelling stories with data to drive the adoption of analytical insights. • Ensure that deliverables are accurate, available, useful, and easy to use. • Continuously learn new skills and reporting tools to ensure the highest quality reporting and insights. • Other tasks and duties as required by management.

Role Description Our Data Science and Analytics team has an excellent opportunity for Data Visualization Analyst Developer. Day to day, you'll: - Design, implement, and maintain reports, dashboards, and visualizations — acting as a visualization and business-intelligence subject-matter expert. - Provide consultation to end users and cross-functional teams to address business issues, producing datasets and reports via reporting tools. - Analyze complex business problems using data from internal and external sources to deliver insights to decision-makers. - Identify and interpret trends and patterns in datasets to understand key influences on business outcomes. - Support strategic initiatives by building tactical plans and recommendations based on business data and market knowledge. - Create specifications for reports/analyses based on business needs and available data. - Engage in continuous improvement of existing programs and ownership of projects/programs. - Work with minimal direction under a given strategy; coordinate with different functional teams to implement models and monitor outcomes. - Apply design thinking to improve the effectiveness and usability of deliverables (dashboards, visualizations, reports). Qualifications - Bachelor’s degree in a related field or the equivalent through a combination of education and related work experience. - 2 years minimum related work experience. - Experience with SQL. - Proficiency with one or more visualization/BI tools/PowerBI. - Familiarity with Microsoft Fabric. - Experience designing, implementing, and maintaining reports, dashboards, and visualizations. - Experience working cross-functionally with different teams to implement data models and monitor results. - Ability to create business cases, generate innovative ideas, and provide strategic/tactical recommendations based on data. Requirements - Looker experience (preferred). Benefits - Competitive compensation and benefits to support your health and well-being. - Specific benefits may vary based on your role. - For detailed eligibility requirements and benefits information, visit blockbenefits.com. Company Description Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey.