Role Description iqbusiness is seeking experienced Scrum Masters, Agile Consultants and Agile Coaches for contract opportunities. This role offers the opportunity to create meaningful client impact by enabling improved delivery outcomes through the practical application of Agile values, principles, and ways of working. Consultants will work within dynamic, evolving client environments, partnering with delivery and business teams to improve collaboration, enhance delivery performance, and support continuous improvement. The role is suited to practitioners who combine strong Agile fundamentals with a pragmatic, hands-on consulting approach. Key Responsibilities - Client Delivery & Engagement - Place the customer at the centre of all decision-making and delivery activities. - Apply pragmatic, hands-on problem-solving to support client teams and achieve sustainable delivery outcomes. - Engage closely with business and delivery stakeholders to foster collaboration, alignment, and shared accountability. - Operate effectively within complex organisational and governance environments, balancing compliance with innovation. - Agile Enablement & Team Support - Apply Agile values and principles to guide ways of working and improve team delivery performance. - Create a safe, supportive environment in which delivery teams can grow, collaborate, and perform at their best. - Encourage effective communication practices, including strong interpersonal engagement and face-to-face collaboration where appropriate. - Demonstrate resilience and adaptability within challenging or ambiguous client environments. - Coaching & Continuous Improvement - Coach individuals and teams to improve Agile maturity, autonomy, and delivery capability. - Promote servant leadership behaviours that enable team ownership and continuous learning. - Support organisational change initiatives by modelling Agile thinking and mindset shifts. - Encourage continuous improvement through inspection, adaptation, and evidence-based decision-making. - Agile Practice & Thought Leadership - Contribute to collaboration and knowledge-sharing within the iqbusiness Agility team. - Stay informed of trends and practices relevant to modern delivery environments, including DevOps, SAFe, and emerging technologies such as AI. - Apply experience gained from working within Agile teams to support evolving client needs and delivery contexts. Qualifications - Matric qualification. - Relevant tertiary qualification (Bachelor's Degree, Diploma, or equivalent certification from an accredited institution). - One or more recognised Agile certifications, such as: - Certified Scrum Professional (CSP) - Certified Scrum Master (CSM) - Professional Scrum Master (PSM I or PSM II) - PMI-Agile Certified Practitioner (PMI-ACP) - Minimum of 3 years' experience working within an Agile team, either as a Scrum Master or development team member. - Solid understanding of Agile frameworks and practices, including Scrum, Kanban, and Lean Software Development. Requirements - Additional relevant Agile, coaching, or scaling certifications. - Experience consulting within client environments or working across multiple teams or initiatives. Benefits - Please Note: As all iqbusiness roles require honesty in the handling of or access to cash, finances, financial systems, or confidential information; our recruitment process requires that the following background checks be completed: credit, criminal, ID, and qualification verification. - iqbusiness is committed to sustainable growth and transformation, we embrace diversity and employ previously disadvantaged individuals.

Role Description We are seeking a strategic and field-focused Aftermarket Operations Consultant to drive dealer performance, strengthen partnerships, and support aftermarket growth initiatives across an assigned district. In this role, you will serve as a trusted advisor to dealers, helping them enhance service operations, achieve certification standards, and exceed key performance indicators. You will collaborate closely with internal stakeholders and functional leaders to deliver impactful solutions, drive continuous improvement, and elevate the overall customer experience. This role requires a high level of autonomy, strong business acumen, and the ability to influence outcomes across a diverse dealer network. If you excel at building relationships, solving complex operational challenges, and driving measurable results, this role might be for you! What You’ll Be Doing - Lead and promote TMH aftermarket programs across an assigned dealer network. - Partner with internal teams to resolve challenges and advocate on behalf of dealers. - Develop and execute annual dealer objectives related to certification programs and operational excellence initiatives. - Conduct training sessions (in-person and virtual) to support dealer certification and performance improvement. - Consult dealers on advanced strategies to improve service operations, increase parts sales, and grow service market share. - Analyze dealer, company, and industry data to identify trends, drive efficiencies, and improve profitability. - Interpret complex performance data to support strategic decision-making and long-term growth planning. - Lead and support enterprise-level initiatives, including strategy development, implementation, and ongoing program management. - Apply continuous improvement methodologies and structured problem-solving tools to enhance processes and outcomes. - Build and maintain strong relationships with dealers, serving as a subject matter expert and trusted business partner. - Mentor colleagues and contribute to knowledge sharing across the organization. - Travel up to 50% or more to support dealer engagement and project execution. Qualifications - 5 + years of experience in operations, training, coaching, or business management. - Strong understanding of business operations, financial performance, and best practices. - Demonstrated ability to analyze data and translate insights into actionable strategies. - Strong communication skills with the ability to influence internal and external stakeholders. - Ability to manage multiple priorities in a fast-paced, field-based environment. - Demonstrated leadership capability, including mentoring others and leading complex initiatives. Requirements - Bachelor’s degree in Business, Supply Chain, Logistics, or a related field. - 3 + years experience working within the material handling or industrial equipment industry. - Proven ability to coach, train, and influence dealer or partner networks. - Experience driving continuous improvement initiatives and operational transformation. - Strong financial acumen with the ability to impact profitability and performance. - Experience applying structured problem-solving methodologies and process improvement tools. - Toyota Leadership Training Complete. Benefits - Salary: $94,020 - $120,540 per year. Compensation depends on the selected candidate’s education and experience. - Competitive Salary. - Generous Paid Time Off and 13 Paid Holidays. - Affordable Medical plans and no-cost Dental & Vision options. - 100% 401(k) match up to 6%. - Company-Paid Life Insurance, Short-Term Disability, and Long-Term Disability. - Tuition Assistance Program. - Employee Assistance Program (EAP) with access to mental health care, legal support, and financial guidance. - Recognition and Kaizen (continuous improvement) Reward Programs. - Meaningful opportunities for personal and professional development. - Onsite Fitness Center & Occupational Health Clinic. - Best in class work culture! Company Description Toyota Material Handling North America (TMHNA), the industry leader in forklift sales, comprises two main brands: Toyota Material Handling and The Raymond Corporation. We believe investing in the best people, products, and processes will fuel our future success, and we will always be driven by our foundational principles of “respect for people” and “continuous improvement”. With opportunities across North America, we are confident you will find the right position within TMHNA that can help you build a long, fulfilling career.

• Lead the value-selling process by engaging with stakeholders at all levels of prospect organizations to uncover their specific supply chain logistics challenges • Conduct detailed assessments of clients’ supply chain processes, identify pain points, and design fitting solutions with the product portfolio at hand, aligned to their strategic goals • Develop and deliver compelling, tailored value propositions that make the business case for our solutions concrete and credible • Build trusted advisor relationships with key client stakeholders and ensure a professional, structured handover from the sales phase to delivery

• Design and develop data integration solutions for Oracle EPM Cloud applications, including Oracle Planning and Budgeting Cloud (Planning), Oracle Financial Consolidation and Close Cloud (FCC) and Oracle Account Reconciliation (Reconciliation) applications. • Collaborate with clients to understand their business objectives, challenges, and technology requirements. Conduct thorough assessments to identify areas where technology can drive improvements and efficiencies. • Implement and configure data integration processes using tools such as Oracle Data Exchange (DE), Oracle Data Management (DM) and Oracle Integration Cloud (OIC). • Develop and maintain ETL processes to extract, transform, and load data from various source systems into Oracle EPM Cloud applications. • Provide technical support and troubleshooting for data integration issues. • Provide expert advice on technology solutions and tools that can enhance the client's operations. Help clients make informed decisions about adopting and implementing new technologies. • Perform data mapping, validation, and unit testing to ensure data accuracy and integrity. • Conduct training sessions and provide documentation to clients to ensure successful adoption of data integration solutions. • Stay current with industry trends and best practices in data integration and Oracle EPM Cloud technologies. • Continuously monitor the performance of implemented solutions to identify areas for improvement or optimization. Provide recommendations for updates, upgrades, or modifications, as needed.