Fulfillment IQ

• Designing, developing, and configuring integration flows within IBM App Connect Enterprise (ACE) using Data Format Description Language (DFDL). • Building and managing EDI, API, and application integrations. • Creating, testing, and optimizing DFDL models to map and parse non-standard, custom text, CSV, fixed-width, and legacy binary file formats. • Writing and maintaining complex DFDL schemas using regular expressions. • Connecting modern applications with legacy mainframes and backend systems. • Processing complex industry-specific messages (EDI, SWIFT, HL7) via DFDL. • Debugging and monitoring integration flows.

• Designing, developing, and configuring integration flows within IBM App Connect Enterprise (ACE) using Data Format Description Language (DFDL) for complex data parsing and serialization. • Building and managing EDI, API, and application integrations. • Creating, testing, and optimizing DFDL models to map and parse non-standard, custom text, CSV, fixed-width, and legacy binary file formats. • Writing and maintaining complex DFDL schemas using regular expressions and handling multi-format messages or variable-length records. • Building message flows that utilize DFDL to convert unstructured or proprietary data formats into standard XML or JSON structures, and vice-versa. • Connecting modern applications with legacy mainframes and backend systems. • Processing complex industry-specific messages (EDI, SWIFT, HL7) via DFDL. • Conducting root-cause analysis for integration failures, including DFDL parser and IBM ACE runtime issues. • Documenting workflows, mappings, and processes clearly and collaborating with clients, business analysts, and development teams.

Role Description We're seeking a skilled IIB / IBM ACE Integration Developer to join our growing tech team. In this role, you'll be responsible for designing, developing, and configuring integration flows within IBM App Connect Enterprise (ACE) using Data Format Description Language (DFDL) for complex data parsing and serialization. You'll be the bridge between business systems, customers, and trading partners while building and managing EDI, API, and application integrations. If you're a fan of seamless data flow, love a challenge, and thrive in a collaborative environment, let's talk. Key Responsibilities - IIB / IBM ACE / MuleSoft Integration Experience - Hands-on experience with IIB / IBM ACE / Mulesoft Integration - Designing, building, and deploying EDI workflows, maps, and transformations - DFDL Schema Design - Create, test, and optimize DFDL models to map and parse non-standard, custom text, CSV, fixed-width, and legacy binary file formats - Write and maintain complex DFDL schemas using regular expressions and handle multi-format messages or variable-length records - Build message flows that utilize DFDL to convert unstructured or proprietary data formats into standard XML or JSON structures, and vice-versa - Legacy System Integration - Connect modern applications with legacy mainframes and backend systems - Process complex industry-specific messages (EDI, SWIFT, HL7) via DFDL - EDI Standards & Protocols - Proficiency in EDI formats: X12, EDIFACT, TRADACOMS, etc. - Understanding of communication protocols: AS2, FTP/SFTP, HTTP/S, VANs - Data Formats - Experience working with XML, JSON, CSV, Flat Files - Integration Development - Strong skills in data transformation, routing, scripting - Debugging, monitoring, and error handling of integration flows - Problem Solving & Troubleshooting - Root-cause analysis for integration failures, including DFDL parser and IBM ACE runtime issues - Debug data parsing issues, schema validation errors, and performance bottlenecks - Timely resolution of production issues - Documentation & Collaboration - Clear documentation of workflows, mappings, and processes - Collaboration with clients, business analysts, and development teams Qualifications - 5–8 years of hands-on experience with IBM Integration Bus (IIB) and IBM App Connect Enterprise (ACE) v11/v12 middleware development (both required; Mulesoft experience welcomed as equivalent adjacent background). - Proven experience writing and maintaining complex DFDL schemas, utilizing regular expressions, and handling multi-format messages or variable-length records. - Proficient in using the IBM ACE Toolkit for DFDL schema generation, testing, and debugging. - Strong understanding of ESQL, mapping nodes, XML Schema (XSD), and standard messaging protocols (MQ, HTTP, REST, SOAP). - Proficiency in EDI standards (X12, EDIFACT, CSV, XML, JSON). - Strong knowledge of data mapping, transformation, and communication protocols (FTP/SFTP, AS2, HTTP/S, etc.). - Experience with industry messaging standards (EDI, SWIFT, HL7) is a big plus. - Familiarity with ERP systems (SAP, Oracle, NetSuite) is a big plus. - Strong problem-solving, communication, and documentation skills. What Success Looks Like in the First 90 Days - 30 Days In - Develop a deep understanding of FIQ's integration architecture, active client environments, and the IBM ACE/IIB platform setup in use - Review existing DFDL schemas, message flows, EDI mappings, and integration documentation - Establish strong working relationships with client stakeholders, business analysts, and the delivery team - Identify any immediate gaps, technical debt, or risks in the current integration landscape - 60 Days In - Independently design, build, and deploy integration flows and DFDL schemas with minimal supervision - Begin resolving production issues and debugging parser errors with speed and accuracy - Contribute to documentation of workflows, mappings, and data transformation logic - Demonstrate credible, client-facing communication on integration design and delivery progress - 90 Days In - Own end-to-end delivery of assigned integration workstreams, from design through testing and go-live - Deliver well-documented, tested, and production-ready DFDL schemas and IBM ACE message flows - Proactively identify and resolve performance bottlenecks, schema validation errors, and edge cases - Be recognized as a reliable, self-sufficient contributor by the client and the FIQ delivery team Key Performance Indicators (KPIs) - Quality and accuracy of DFDL schemas and integration flows delivered - Speed and reliability of issue resolution, including production incidents and parser errors - On-time delivery of integration milestones against the project plan - Client satisfaction and feedback from stakeholders and business analysts - Completeness and clarity of technical documentation - Volume and complexity of EDI mappings, transformations, and workflows successfully deployed Benefits - Employee Health: In addition to the statutory Employees' State Insurance (ESI), we provide a comprehensive private health insurance plan for you and your family. - Time Off: Our time-off policy includes statutory leave entitlements like earned leave and casual leave, as well as sick leave and public holidays. - Retirement: We provide retirement savings through mandatory contributions to the Employees' Provident Fund (EPF), in addition to other company-offered plans. - Professional Growth: We support your career development with a learning and development budget. - Flexible Work: We offer flexible work schedules and remote work options. - Perks: We provide reimbursements for business travel, internet, and workstation expenses, as well as anniversary rewards and employee stock options (ESOP), where applicable. - Community Engagement: You can participate in team events and in-person organizational meetups.

• Lead full-cycle implementations of Manhattan Active WMS across multiple distribution centers. • Configure and design WMS processes tailored to business needs, including Receiving, Pick, Pack, and Ship workflows. • Collaborate with stakeholders to gather and document requirements, define system design, and ensure alignment with operational goals. • Conduct ongoing analysis of supply chain processes to identify opportunities for improvement. • Create detailed documentation including process flows, use cases, business rules, and system design artifacts. • Manage project timelines, deliverables, budgets, and performance metrics. • Support testing strategies and validate functional changes in WMS. • Provide insights and recommendations to stakeholders on WMS strategy and execution.

Role Description We are seeking a highly experienced Warehouse Management Systems (WMS) Consultant with deep expertise in Manhattan Active WMS to lead and support a large-scale WMS transformation across our distribution network. This role is both strategic and hands-on, requiring strong technical, functional, and leadership capabilities. You will be responsible for designing, configuring, testing, and deploying Manhattan Active WMS solutions, while also serving as a key consultant between business operations and engineering. Key Responsibilities - Lead full-cycle implementations of Manhattan Active WMS across multiple distribution centers. - Configure and design WMS processes tailored to business needs, including Receiving, Pick, Pack, and Ship workflows. - Collaborate with stakeholders to gather and document requirements, define system design, and ensure alignment with operational goals. - Conduct ongoing analysis of supply chain processes to identify opportunities for improvement. - Create detailed documentation including process flows, use cases, business rules, and system design artifacts. - Manage project timelines, deliverables, budgets, and performance metrics. - Support testing strategies and validate functional changes in WMS. - Provide insights and recommendations to stakeholders on WMS strategy and execution. Qualifications - Bachelor’s degree in Computer Science, Information Systems, Business, or related field; or equivalent work experience. - 8+ years of consulting experience in Supply Chain for Retail, or Consumer Goods industries. - Minimum of 2 full-cycle implementations of Manhattan Active WMS. - Strong hands-on experience with Manhattan Active WMS and configuration. - Experience with Manhattan Proactive Extension development. - Strong working knowledge of standard warehouse processes – receiving, putaway, cross dock, pick/pack and shipping. - Familiarity with JSON and Postman for API testing and integration. - Experience with Configuration Director and managing multi-configuration environments. - Proficiency in Agile methodologies and project execution. - Excellent communication and stakeholder management skills, including executive-level engagement. - Strong analytical, problem-solving, and troubleshooting capabilities. Preferred Qualifications - Experience with system integration technologies and cloud platforms such as Google Cloud Platform (GCP) and AWS. - Experience with integration between WMS and business ERP systems. - Knowledge of distribution center transportation and logistics. - Experience with Manhattan SCI reporting and analytics tools. What Success Looks Like in the First 90 Days - 30 Days In: Gain a clear understanding of the client environment, current WMS setup, and ongoing project scope. - Familiarize yourself with Manhattan Active WMS configurations, integrations, and key workflows (receiving, putaway, picking, packing, shipping). - Build strong working relationships with stakeholders across business, operations, and engineering teams. - Review existing documentation, configurations, and open issues to identify key gaps and improvement opportunities. - Contribute to initial discussions around requirements, system design, and testing strategies. - 60 Days In: Drive solution design and participate in configuration and integration planning. - Lead workshops and design sessions with stakeholders. - Identify risks, gaps, and optimization opportunities in processes and systems. - Support SIT/UAT planning and execution readiness. - Demonstrate progress in implementation milestones and solution alignment. - 90 Days In: Independently manage end-to-end deliverables for assigned areas within the WMS implementation. - Successfully support or lead go-live readiness and deployment activities, ensuring a smooth transition to production. - Provide strategic input on WMS design, integrations, and future enhancements. - Deliver measurable improvements in process efficiency, system stability, and operational performance. - Be recognized as a trusted consultant by stakeholders, contributing to both technical execution and business outcomes. Key Performance Indicators (KPIs) - Project Delivery: Timely completion of WMS implementations and project milestones. - System Quality & Stability: Reduction in post-go-live defects and improved system performance. - Process Efficiency Improvement: Measurable improvements in warehouse operations (productivity, accuracy, cycle time). - Stakeholder Satisfaction: Positive feedback from business, operations, and technical stakeholders. - Testing & Go-Live Success: High test case pass rates and smooth go-live with minimal rework. Benefits - Comprehensive health and dental coverage for you and your family (region-specific plans). - Employee wellness programs where applicable. - Competitive paid time off (PTO), sick leave, and public holidays. - Flexible leave policies that respect local labor standards. - Retirement savings programs and employer contributions. - Dedicated learning and development budget. - Support for skills development, leadership growth, and career progression. - Remote and hybrid work options. - Flexible working hours aligned to role and client needs. - Equipment and workstation allowances. - Internet and business travel reimbursements. - Employee stock options (ESOP), where applicable. - Team events, meetups, and company offsites.

• Lead and support WMS implementation and configuration projects end-to-end. • Analyze business, functional, and integration requirements to design effective WMS solutions. • Configure core WMS modules: Inbound, Outbound, Inventory, Returns, Picking, Shipping, etc. • Collaborate with internal and client teams to develop custom logic using client configuration and extensibility tools. • Support API testing (e.g., Postman) and manage system integrations with ERP, OMS, TMS, and MHE/automation systems. • Write, review, optimize, and maintain SQL queries and stored procedures within relational databases (e.g., Oracle, MySQL). • Perform root-cause analysis, debugging, and performance tuning (queries, stored procedures, indexing, execution plans). • Partner with clients and stakeholders during SIT, UAT, go-live, and post-go-live phases. • Troubleshoot production issues and resolve both functional and technical problems within defined SLAs. • Participate in Agile ceremonies and contribute to continuous improvement initiatives. • Maintain high-quality documentation: technical designs, test plans, runbooks, and configuration records.

• The SCALE WMS Consultant is responsible for leading the SCALE WMS implementation. • Actively participate in the SCALE WMS design, configuration and WMS implementation projects. • Serve as the subject matter expert on Manhattan Associates (MA) SCALE WMS. • Collaborate with client’s team during software design process to understand business requirements, Issues, and changes to existing functionalities. • Documentation of Requirements, SOP documents creation. • Translate the user requirements into functional and technical design, application configuration. • Documenting all aspects of the system (e.g. URS, process flows, functional specifications, technical design, application configuration, test scenarios, Support document etc.) according to internal procedures. • Coordinates problem solution with multiple external Vendors for TMS, Packing & Conveyor system. • Facilitate and support functional and user acceptance testing. • Troubleshoot operational and technical issues within SCALE and integrations. • Drive operational efficiency through people, process, and technical improvements. • Coordinate with Manhattan Associates development and support teams as needed.

• Lead and support WMS implementation and configuration projects end-to-end. • Analyze business, functional, and integration requirements to design effective WMS solutions. • Configure core WMS modules: Inbound, Outbound, Inventory, Returns, Picking, Shipping, etc. • Collaborate with internal and client teams to develop custom logic using client configuration and extensibility tools. • Support API testing (e.g., Postman) and manage system integrations with ERP, OMS, TMS, and MHE/automation systems. • Write, review, optimize, and maintain SQL queries and stored procedures within relational databases (e.g., Oracle, MySQL). • Perform root-cause analysis, debugging, and performance tuning (queries, stored procedures, indexing, execution plans). • Partner with clients and stakeholders during SIT, UAT, go-live, and post-go-live phases. • Troubleshoot production issues and resolve both functional and technical problems within defined SLAs. • Participate in Agile ceremonies and contribute to continuous improvement initiatives. • Maintain high-quality documentation: technical designs, test plans, runbooks, and configuration records.

• The SCALE WMS Consultant is responsible for leading the SCALE WMS implementation. • Actively participate in the SCALE WMS design, configuration and WMS implementation projects. • Serve as the subject matter expert on Manhattan Associates (MA) SCALE WMS, based on an in-depth knowledge of functional areas such as Inbound, Outbound, Inventory management, MHE, and the unique business activity requirements of the client. • Collaborate with client’s team during software design process to understand business requirements, issues, and changes to existing functionalities. • Documentation of Requirements, SOP documents creation. • Facilitate and support functional and user acceptance testing. • Troubleshoot operational and technical issues within SCALE and integrations. • Drive operational efficiency through people, process, and technical improvements.

• Lead and support WMS implementation and configuration projects end-to-end. • Analyze business, functional, and integration requirements to design effective WMS solutions. • Configure core WMS modules: Inbound, Outbound, Inventory, Returns, Picking, Shipping, etc. • Collaborate with internal and client teams to develop custom logic using client configuration and extensibility tools. • Support API testing (e.g., Postman) and manage system integrations with ERP, OMS, TMS, and MHE/automation systems. • Write, review, optimize, and maintain SQL queries and stored procedures within relational databases (e.g., Oracle, MySQL). • Perform root-cause analysis, debugging, and performance tuning (queries, stored procedures, indexing, execution plans). • Partner with clients and stakeholders during SIT, UAT, go-live, and post-go-live phases. • Troubleshoot production issues and resolve both functional and technical problems within defined SLAs. • Participate in Agile ceremonies and contribute to continuous improvement initiatives. • Maintain high-quality documentation: technical designs, test plans, runbooks, and configuration records.