Toyota Material Handling

Role Description We are seeking a strategic and field-focused Aftermarket Operations Consultant to drive dealer performance, strengthen partnerships, and support aftermarket growth initiatives across an assigned district. In this role, you will serve as a trusted advisor to dealers, helping them enhance service operations, achieve certification standards, and exceed key performance indicators. You will collaborate closely with internal stakeholders and functional leaders to deliver impactful solutions, drive continuous improvement, and elevate the overall customer experience. This role requires a high level of autonomy, strong business acumen, and the ability to influence outcomes across a diverse dealer network. If you excel at building relationships, solving complex operational challenges, and driving measurable results, this role might be for you! What You’ll Be Doing - Lead and promote TMH aftermarket programs across an assigned dealer network. - Partner with internal teams to resolve challenges and advocate on behalf of dealers. - Develop and execute annual dealer objectives related to certification programs and operational excellence initiatives. - Conduct training sessions (in-person and virtual) to support dealer certification and performance improvement. - Consult dealers on advanced strategies to improve service operations, increase parts sales, and grow service market share. - Analyze dealer, company, and industry data to identify trends, drive efficiencies, and improve profitability. - Interpret complex performance data to support strategic decision-making and long-term growth planning. - Lead and support enterprise-level initiatives, including strategy development, implementation, and ongoing program management. - Apply continuous improvement methodologies and structured problem-solving tools to enhance processes and outcomes. - Build and maintain strong relationships with dealers, serving as a subject matter expert and trusted business partner. - Mentor colleagues and contribute to knowledge sharing across the organization. - Travel up to 50% or more to support dealer engagement and project execution. Qualifications - 5 + years of experience in operations, training, coaching, or business management. - Strong understanding of business operations, financial performance, and best practices. - Demonstrated ability to analyze data and translate insights into actionable strategies. - Strong communication skills with the ability to influence internal and external stakeholders. - Ability to manage multiple priorities in a fast-paced, field-based environment. - Demonstrated leadership capability, including mentoring others and leading complex initiatives. Requirements - Bachelor’s degree in Business, Supply Chain, Logistics, or a related field. - 3 + years experience working within the material handling or industrial equipment industry. - Proven ability to coach, train, and influence dealer or partner networks. - Experience driving continuous improvement initiatives and operational transformation. - Strong financial acumen with the ability to impact profitability and performance. - Experience applying structured problem-solving methodologies and process improvement tools. - Toyota Leadership Training Complete. Benefits - Salary: $94,020 - $120,540 per year. Compensation depends on the selected candidate’s education and experience. - Competitive Salary. - Generous Paid Time Off and 13 Paid Holidays. - Affordable Medical plans and no-cost Dental & Vision options. - 100% 401(k) match up to 6%. - Company-Paid Life Insurance, Short-Term Disability, and Long-Term Disability. - Tuition Assistance Program. - Employee Assistance Program (EAP) with access to mental health care, legal support, and financial guidance. - Recognition and Kaizen (continuous improvement) Reward Programs. - Meaningful opportunities for personal and professional development. - Onsite Fitness Center & Occupational Health Clinic. - Best in class work culture! Company Description Toyota Material Handling North America (TMHNA), the industry leader in forklift sales, comprises two main brands: Toyota Material Handling and The Raymond Corporation. We believe investing in the best people, products, and processes will fuel our future success, and we will always be driven by our foundational principles of “respect for people” and “continuous improvement”. With opportunities across North America, we are confident you will find the right position within TMHNA that can help you build a long, fulfilling career.

Role Description We are seeking a dynamic and influential Lean Business Development Manager to lead the strategic direction and execution of Lean initiatives across the Toyota Material Handling North America enterprise, dealer network and customer base. In this role, you will guide a team of Toyota Lean Management/Raymond Lean Management (TLM/RLM) Consultants while directly partnering with customers to drive meaningful business transformation through the principles of the Toyota Production System. You will serve as a trusted advisor and thought leader—coaching leaders, building capability, and fostering a culture of continuous improvement. This role requires a balance of strategic vision and hands-on engagement, with the ability to translate complex Lean concepts into practical, sustainable solutions across diverse industries. Success in this role requires strong leadership presence, the ability to build trust at all levels, and a passion for developing people while driving measurable business outcomes. What You’ll Be Doing - Set and execute the strategic direction for Toyota Lean Management initiatives in alignment with organizational priorities. - Lead and develop a team of Consultants, ensuring alignment, capability building, and consistent delivery of high-quality outcomes. - Present to large, diverse audiences, influencing stakeholders across all organizational levels to drive alignment and adoption of Lean initiatives. - Partner directly with customers to guide their Lean journey, applying Lean Management principles to improve processes and eliminate waste. - Facilitate process discovery workshops, value stream mapping sessions, and improvement initiatives to identify and implement sustainable solutions. - Deliver Lean training and coaching through both classroom instruction and hands-on engagement at customer sites. - Build strong relationships with customer leaders to foster a culture of continuous improvement and long-term success. - Develop tailored strategies and proposals to support customer transformation and business improvement initiatives. - Ensure all customer deliverables are accurate, consistent, and completed on time. - Lead multiple complex projects and initiatives simultaneously, ensuring alignment with business objectives. - Apply structured problem-solving methodologies and coach others in continuous improvement practices. - Travel up to 50% domestically to support customer engagement and program delivery. - On rare occasions some international travel is expected. Qualifications - Bachelor’s degree - 15+ years of leadership experience in operations, supply chain, production control, quality management, or engineering within a Lean-focused organization - Deep experience working within a Toyota Production System or the Lean Management environment - Demonstrated ability to lead and sustain Lean culture transformation at an organizational level - Strong communication skills with the ability to influence and coach executive-level stakeholders - Advanced knowledge and application of Lean principles, including continuous improvement methodologies and structured problem-solving approaches - Exceptional strategic thinking, decision-making, and problem-solving abilities. - Excellent communication, negotiation, and interpersonal skills, with the ability to engage and influence senior stakeholders. What Sets You Apart - Proven ability to develop and mentor high-performing teams - Experience serving as a trusted advisor to senior leadership and customers - Demonstrated success leading large-scale, complex transformation initiatives - Strong interpersonal skills with the ability to build trust and drive engagement across all levels of an organization - Ability to translate complex concepts into clear, actionable strategies - Passion for continuous improvement and developing people Where and When You’ll Work - This is a fully remote position—you can contribute from wherever you work best within the US. - This is a field-based role with up to 50% domestic travel required to support customer engagement and program delivery. - On rare occasions some international travel is expected. Compensation & Benefits Package - Salary: $106,060 - $135,975 per year. Compensation is based on the selected candidate’s qualifications and experience. - Competitive Salary - Corporate Bonus - Generous Paid Time Off and 13 Paid Holidays - Affordable Medical plans and no-cost Dental & Vision options - 100% 401(k) match up to 6% - Company-Paid Life Insurance, Short-Term Disability, and Long-Term Disability - Tuition Assistance Program - Employee Assistance Program (EAP) with access to mental health care, legal support, and financial guidance - Recognition and Kaizen (continuous improvement) Reward Programs - Meaningful opportunities for personal and professional development - Best in class work culture!

Role Description Toyota Material Handling, Inc. seeks a Software Systems Engineer 3 to work under minimal supervision to program, test, debug, and maintain existing and new applications. Responsibilities include: - Development, performance, integrity, and security of the company’s WAREHOUSE GATEWAY website and associated technology products. - Make necessary changes to existing business applications. - Develop new business relevant applications. - Recommend new third-party libraries for approval by management. - Utilize test cases and methodologies. - Utilize troubleshooting techniques and methodologies. - Provide accurate estimates for changes. - Actively gain exposure to new technology improvements. - Suggest improvements to guidelines, best practices, and SDLC. - Provide feedback on specifications, requirements, and documentation before proceeding with work. - Review projects and resolve key technical issues with senior-level staff. - Ensure all project segments integrate effectively. - Ensure programs and applications possess optimum design elements and efficient test procedures. - Proficient in using source control management systems. - Make recommendations to ensure applications meet current and future business design, reliability, and security needs. - Assess and maintain application security. - Safeguard the company’s data by maintaining enterprise-level security, prioritizing ensuring the integrity of the applications most vulnerable to attack. - Receive coaching and feedback from higher-level developers and provide mentoring to lower-level developers. - Perform related work as assigned. - Telecommuting from anywhere in the United States permitted 5 days per week. Qualifications - Master’s degree in Information Technology, Computer Science, or a related field of study plus 4 years of software development experience. - Alternatively, a Bachelor’s degree plus 6 progressive years of software development experience. Requirements - Experience in the following skills: - Coldfusion, Javascript, AJAX, jQuery, Highcharts, SQL, MSSQL, GIT, and Azure Dev Ops for operating systems, testing, and data management. - Analyzing software security measures, data utilization techniques, version control systems, current technological ecosystem/environment, and UI/UX Design concepts. - CSS3, HTML5, and Bootstrap web-based application technologies. - Analyzing data using SQL queries and stored procedures with Microsoft SQL Server Management Studio. - Developing scalable applications using Coldfusion. - Utilizing GIT version control system to monitor code flow. - Using Azure DevOps to track and manage work items and projects, perform pull requests and code releases, and track testing. - API development, implementation, and maintenance. - Front-end web technologies, such as Vue.js, React, or Angular. - Server-side scripting languages. - Responsive Web Design. - Developing and administering AJAX/JSON requests for seamless data exchange and interaction within web applications. - Will accept any suitable combination of education, training, or experience. Company Description Interested candidates must submit resumes online at http://www.toyotaforklift.com or by email at aubrey.peterson@raymondcorp.com and reference job code 01140 in the subject line.

Role Description We’re seeking a passionate and dedicated IT Functional Analyst - CE Field Service who brings enthusiasm and expertise to the table. In this role, you’ll serve as a functional leader and domain expert—driving complex initiatives, mentoring analysts, and shaping solution design while partnering closely with Product Owners and IT leadership. We value innovative and creative ideas—yes, even during meetings (where snacks are always welcome). If you enjoy tackling challenges with positivity and a bit of humor, you’ll feel right at home here. Core Work Responsibilities - Provide Dynamics 365 CE Field Service expertise to product team, driving decisions to use Base CE Field Service vs. customization, considering scale and maintainability. - Including extensive customized functionality. - Extensive experience supporting client CE Field Service processes from the roles of Technician, Dispatcher, and Administrator. - Translate client requirements for Field Service domain into well-organized and detailed functional requirements documents. - Understand how to leverage the Power Platform (Power Automate, Power Apps). - Provide functional leadership for Field Service Mobile, including offline-first scenarios, data sync, and user experience considerations. - Facilitate conversations around security, permissions, and role-based setups. - Collaborate closely with areas outside of Field Service including Functional Coordinator, internal developers, integration and testing teams, and client stakeholders across multiple workstreams. - Identify gaps in requirements for further development to ensure best user experience, accuracy of information, and capture of data at all levels. - UAT execution during and after sprint completion. - Provide support to Product Teams during UAT test script execution. - Process each test to ensure effective functioning of application. - Review and provide feedback for created bugs against functions that do not meet requirements. - Assist in issue resolution during deployments and after go live support (i.e., tickets raised that go into ADO items). - Participate in all meetings, be available as needed, and participate as a trusted member of the team. - Deep expertise in Dynamics 365 CE Field Service in all modes (CE Field Service Web and CE Field Service Mobile App). - Intimate experience using various Technician Handheld devices. - Proven experience delivering large, complex, enterprise implementations. - Hands-on experience with integrations, mobile/offline capabilities, and Power Platform. - Ability to operate confidently in fast-paced, high-visibility client environments. Qualifications - Bachelor’s degree. - 8+ years of relevant CE Field Service experience. - Demonstrated leadership and mentoring experience. Requirements - Master’s degree. Benefits - Salary: $94,020 - $120,540 per year. Compensation depends on the selected candidate’s education and experience. - This role may be eligible for relocation assistance. - Competitive Salary. - Performance Bonus. - Generous Paid Time Off and 13 Paid Holidays. - Affordable Medical plans and no-cost Dental & Vision options. - 100% 401(k) match up to 6%. - Company-Paid Life Insurance, Short-Term Disability, and Long-Term Disability. - Tuition Assistance Program. - Employee Assistance Program (EAP) with access to mental health care, legal support, and financial guidance. - Recognition and Kaizen (continuous improvement) Reward Programs. - Meaningful opportunities for personal and professional development. - Onsite Fitness Center & Occupational Health Clinic. - Best in class work culture! Company Description Toyota Material Handling North America (TMHNA), the industry leader in forklift sales, comprises two main brands: Toyota Material Handling and The Raymond Corporation. We believe investing in the best people, products, and processes will fuel our future success, and we will always be driven by our foundational principles of “respect for people” and “continuous improvement”. With opportunities across North America, we are confident you will find the right position within TMHNA that can help you build a long, fulfilling career. Learn more here: https://www.toyotaforklift.com/careers Follow us on Social Media: Working at Toyota Material Handling | Glassdoor

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We’re seeking a passionate and dedicated Field Service Engineer - Automation who brings technical knowledge and expertise to the table. In this role, you’ll provide engineering and technical support for Automation products while collaborating with a dynamic and diverse team to achieve shared goals. We value innovative thinking and creative problem-solving, and we encourage team members to bring fresh ideas to every interaction—including virtual meetings. If you approach challenges with a positive mindset and a touch of humor, you’ll thrive in our collaborative and supportive remote environment. What You’ll Be Doing: - Be involved with new development projects as a field representative to understand impacts of new development activities on existing product lines as well as how new products will be supported once available to the field. - Collaborate with cross functional teams, including product development and engineering to incorporate user feedback and insights into product enhancements and updates. - Provide field feedback to product development teams for inclusion in development efforts. - Review and provide technical and professional feedback on technical publication documents and training programs. - Create and update Standard Work Documentation. - Provide updates and insights to new development efforts to field support teams. - Act as initial subject matter expert on engineering development efforts and guide learning of field support teams. - Interact with customers and Solutions and Support Centers to garner feedback on products. - Analyze data from automated truck logs to identify trends and troubleshooting steps. - Provide training to other employees, partners, advocates, and customers. Qualifications - Bachelor’s degree in engineering or computer science. - Competent in applicable PC applications. - Proficient in Microsoft Office programs including Word, Excel, and PowerPoint. - Strong communication skills. - Ability to present technical material to a technically diverse audience as well as a non-technically diverse audience. - Ability to be on a rotating 24/7 on-call schedule. - Works well in a team or individual environment. Requirements - Experience in the Material Handling Systems Industry. - 1+ years of engineering experience or a master’s degree in engineering. - Systems integration or networking exposure. - Understanding of various software programming languages (C, C+, Linux). - Understanding of wireless networking and networking infrastructure. - Additional knowledge of Raymond Material Handling equipment. - Project management experience. Benefits - Salary: $65,440 - $94,670 per year. Compensation depends on the selected candidate’s education and experience. - Competitive Salary. - Performance Bonus. - Generous Paid Time Off and 13 Paid Holidays. - Affordable Medical plans and no-cost Dental & Vision options. - 100% 401(k) match up to 6%. - Company-Paid Life Insurance, Short-Term Disability, and Long-Term Disability. - Tuition Assistance Program. - Employee Assistance Program (EAP) with access to mental health care, legal support, and financial guidance. - Recognition and Kaizen (continuous improvement) Reward Programs. - Meaningful opportunities for personal and professional development. - Best in class work culture!

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We’re looking for a remote Field Support Engineer to support the Raymond iWAREHOUSE® and Operator Assist Engineering teams. You will: - Manage and oversee new iWAREHOUSE® and Operator Assist products and their impact to all Raymond support teams. - Diagnose technical problems, investigate root causes, and provide accurate solutions to ensure customer systems operate smoothly. - Provide prompt and effective technical support to clients via phone, email, chat, and on site, addressing inquiries and resolving issues related to our iWAREHOUSE® and Operator Assist solutions. - Collaborate with cross functional teams, including product development and engineering to incorporate user feedback and insights into product enhancements and updates. - Continuously stay updated with the latest developments with new technology and identify opportunities to enhance product lines. - Review and provide technical and professional feedback on technical publication documents and training programs. - Assist to collaborate on comprehensive training materials, including user guides, presentations, and hands-on activities, to deliver effective training sessions on iWAREHOUSE® and Operator Assist solutions to diverse teams. - Provide training to other employees, support centers, technicians, and customers. - Conduct training sessions in person or virtually, ensuring participants acquire a deep understanding of concepts, tools, and best practices. - Customize training to suit various audience profiles, from beginners to advanced users, ensuring each student gains the relevant skills and knowledge. - Gather feedback from training sessions to refine and improve training materials, methodologies, and content. - Support an afterhours call line when in the rotation. - Work remotely with minimal supervision. - Travel as required. Qualifications - Bachelor's Degree in an applicable engineering field, computer science, an Engineer in Training (EIT) or a professional license OR 8 years of relevant experience. - Must have the ability to plan, organize and carry out technical activities, as well as communicate effectively, both orally and in writing. - Knows fundamental concepts, practices and procedures of particular discipline. - Works well in a team or individual environment. - Proven ability to simplify complex concepts and make them accessible to diverse audiences. - Willingness to learn new products. - Flexibility to travel up to 75% including internationally as needed. Requirements - Experience with real time location systems / geofencing. - Experience with collision avoidance systems. - Experience in the Material Handling Systems Industry. - Strong customer service experience / background. - Additional knowledge of Raymond Material Handling equipment. Benefits - Salary: $73,800 - $94,600 depending on selected candidates education and experience. - Medical and Rx Plan options. - Dental and Vision Plan options. - Vacation on day 1. - Employee Assistance Program (EAP). - Flexible Spending Accounts (FSA) for medical and dependent care. - Life Insurance and AD&D. - Short-Term and Long-Term Disability. - Accident, Critical Illness, and Indemnity Insurance. - ID Theft Protection. - Comprehensive 401(k) retirement plan with company match. - Long-Term Care Insurance. - Vacation, Sick, & Volunteer Time. - Company Paid Holidays. - Tuition Aid Program.

We’re seeking a passionate and dedicated IT Functional Analyst who brings enthusiasm and expertise to the table. In this role, you’ll serve as a functional leader and domain expert—driving complex initiatives, mentoring analysts, and shaping solution design while partnering closely with Product Owners and IT leadership. We value innovative and creative ideas—yes, even during meetings (where snacks are always welcome). If you enjoy tackling challenges with positivity and a bit of humor, you’ll feel right at home here. Lead functional analysis for complex or cross-domain initiatives Serve as a functional authority for ERP and DMS platforms Review and approve functional designs and UAT strategies Mentor and guide Functional Analyst I and II team members Provide leadership during deployments and critical issue resolution Influence delivery standards and solution approaches