• Reach out to clients who have requested information about coverage • Review needs and present available protection options • Assist clients through the process • Maintain follow-up and ongoing client communication • Build client-for-life relationships

• Identify and close net-new sales opportunities within target accounts with the opportunity for upselling and expansion while utilizing a consistent and repeatable sales process • Build and leverage relationships with C-level Marketing and other executives to influence decision making around marketing solution investments • Drive engaging conversations with commercial marketers at some of the most exciting companies in the world to help them unlock their data, use it more efficiently at unheard-of scale, and develop deeper customer relationships • Manage sales activity including monthly and quarterly forecasting of revenue in Salesforce and achieve quota quarterly • Interface with all levels of target organizations from individual contributors to C-level executives via video and in-person meetings (as needed) • Present Iterable’s product using values-based sales approaches and techniques working alongside Solutions Consultants • Collaborate and coordinate with internal teams (senior management, solutions, marketing, etc.) throughout the deal process • Partner closely with your assigned Sales Development Representative (SDR) to strategize and execute on your outbound prospecting plan

• Identify and close net-new sales opportunities within target accounts with the opportunity for upselling and expansion while utilizing a consistent and repeatable sales process • Build and leverage relationships with C-level Marketing and other executives to influence decision making around marketing solution investments • Drive engaging conversations with commercial marketers at some of the most exciting companies in the world to help them unlock their data, use it more efficiently at unheard-of scale, and develop deeper customer relationships • Manage sales activity including monthly and quarterly forecasting of revenue in Salesforce and achieve quota quarterly • Interface with all levels of target organizations from individual contributors to C-level executives via video and in-person meetings (as needed) • Present Iterable’s product using values-based sales approaches and techniques working alongside Solutions Consultants • Collaborate and coordinate with internal teams (senior management, solutions, marketing, etc.) throughout the deal process • Partner closely with your assigned Sales Development Representative (SDR) to strategize and execute on your outbound prospecting plan

• Own the account end-to-end: relationship, commercial, escalations, expansion, renewal • Be the SPOC for every inbound and outbound communication with the customer; set and hold internal SLAs on response times • Program manage multiple critical workstreams across PD and customer teams, driving alignment on status, progress, blockers, and decisions between both sides • Build and maintain a deep org map across the customer's corporate family — decision makers, champions, blockers, budget holders, and how the entities connect to each other • Run the customer cadence: weekly tactical with the working team, monthly steering with leadership, quarterly executive business reviews including our leadership team • Drive multi-year account planning, expansion into new use cases, and pricing conversations • Coordinate internal resources — TEMs, FDEs, engineering, product, finance, legal — so the customer sees one face and gets one answer • Partner with our executive sponsors on the most senior customer relationships