• Identify and close net-new sales opportunities within target accounts with the opportunity for upselling and expansion while utilizing a consistent and repeatable sales process • Build and leverage relationships with C-level Marketing and other executives to influence decision making around marketing solution investments • Drive engaging conversations with commercial marketers at some of the most exciting companies in the world to help them unlock their data, use it more efficiently at unheard-of scale, and develop deeper customer relationships • Manage sales activity including monthly and quarterly forecasting of revenue in Salesforce and achieve quota quarterly • Interface with all levels of target organizations from individual contributors to C-level executives via video and in-person meetings (as needed) • Present Iterable’s product using values-based sales approaches and techniques working alongside Solutions Consultants • Collaborate and coordinate with internal teams (senior management, solutions, marketing, etc.) throughout the deal process • Partner closely with your assigned Sales Development Representative (SDR) to strategize and execute on your outbound prospecting plan

• Own the account end-to-end: relationship, commercial, escalations, expansion, renewal • Be the SPOC for every inbound and outbound communication with the customer; set and hold internal SLAs on response times • Program manage multiple critical workstreams across PD and customer teams, driving alignment on status, progress, blockers, and decisions between both sides • Build and maintain a deep org map across the customer's corporate family — decision makers, champions, blockers, budget holders, and how the entities connect to each other • Run the customer cadence: weekly tactical with the working team, monthly steering with leadership, quarterly executive business reviews including our leadership team • Drive multi-year account planning, expansion into new use cases, and pricing conversations • Coordinate internal resources — TEMs, FDEs, engineering, product, finance, legal — so the customer sees one face and gets one answer • Partner with our executive sponsors on the most senior customer relationships

• You are responsible for client acquisition — proactive and autonomous. • Identify, develop, qualify and close new business opportunities with enterprise target customers. • Open and develop accounts with revenues of at least €500 million in the Pharma, Fintech, Higher Education and Manufacturing sectors. • Independently lead negotiations with CMOs, CTOs, Heads of Digital and other stakeholders, and close those deals. • From RFP management to forecasting: keep the pipeline clean, current and meaningful. • Negotiate contract terms at executive level, including MSAs and multi-year partnership agreements. • Leverage our partnerships with WordPress VIP, Pantheon and WP Engine strategically for co-selling and joint pipeline building. • Represent Syde at WordCamps, partner events and industry conferences. • Design presentations and workshops based on real insights that persuade decision-makers. • Sales at our company is a team effort: work closely with Sales Engineering, Account Management, Partnerships and Delivery.

• Opportunity creation & pipeline management for top existing customers • Development and execution of territory plan • Management of opportunities and sales process • Relationship development with technical and executive-level contacts in Fortune 500 customers • Closing of expansion and renewal contracts for existing customers • Revenue forecasting • Quota attainment for assigned territory • Maintaining customer, pipeline, and deal information in HubSpot • Align with VP of Sales for territory strategy and plan of attack • Working with Customer Success team to drive customer adaptation and expansion opportunities