Title: Mental Health Specialist Dispatch Location: Remote (Canada) Department: Op&eacute;rations de service | Service Operations Job Description: Your role as Mental Health Specialist Dispatch Reporting to Sarine Moumdjian, Manager, Member Services, you will act as a clinical first point of contact for members who request access to our mental health services to ensure that they are connected with the right professional based on their needs. Through an empathetic and compassionate approach, you will conduct brief video or phone consultations to quickly assess our members' mental health history and communicate to members what the next step in their healthcare journey will be. What you'll be doing - Assessing the mental health needs and requests of our members on the platform - Providing information about Dialogue's team of mental health professionals and communicating the triage decisions - Setting expectations for our members' care journeys and creating a delightful intake experience - Working with a multidisciplinary team to iterate and improve the triage experience through the development of new resources and processes - Documenting clinical notes, impressions and outcomes on the electronic medical record database We'd love to hear from you if you have - Bachelor's degree in a related field of mental health or social services (e.g., Social Work, Psychology, etc.) - 2+ years of experience working directly with individuals experiencing mental health or psychosocial issues - Bilingual in French and English - Ability to listen and remain calm and empathetic while working with individuals experiencing stressful and difficult situations - Availability to work a minimum of 8 hours per week (up to 32 hours), including days, evenings, and weekends - Desire to work in an environment that encourages autonomy, professionalism and versatility - Experience working with a multidisciplinary team (an asset) Please note that as we serve customers across Canada, bilingualism is essential for this position. You may be required to communicate in French and English. At Dialogue, your well-being is our priority Taking care of others also means taking care of our team! Depending on your role and employment status, you could have access to the following benefits: - Access to the Dialogue app and virtual mental health support for you and your family - Fully funded insurance, a health spending account, dental coverage, and fitness reimbursement - 4 weeks vacation, 9 wellness days, and 1 volunteer day - Hybrid work: 3 days/week in our Montreal or Toronto offices, excluding remote roles - Work abroad up to 4 weeks/year - Incentive plans, referral bonuses & RRSP matching - Learning via Coursera, external training budget & mentorship - Optional parental leave top-up Recruitment Fraud Notice Dialogue only contacts candidates through official @dialogue.co email addresses. We never request payment, gift cards, or personal financial information at any stage of hiring, and we never extend an offer without a structured interview process. All open roles are listed exclusively at dialogue.co/en/careers. If you receive a suspicious communication claiming to be from Dialogue, do not respond &mdash; report it to <jobs@dialogue.co> and verify the role on our official careers page.

Role Description Androlabs is the first pharmaceutical company that is entirely dedicated to men. Founded in February 2021 and headquartered in London, Androlabs is a fast-growing scaleup company. Our medicines are commercialised in 20+ countries throughout Europe, the UK and Australia. Qualifications - Relevant educational background - Experience in the pharmaceutical industry - Strong communication skills Requirements - Proven track record in sales or marketing - Ability to work in a fast-paced environment - Willingness to travel as needed Benefits - Competitive salary - Health and wellness programs - Opportunities for professional development

• Generate program bills for participants and institutional customers. • Produce and maintain billing reports. • Work collaboratively with other departments on billing transactions. • Maintain billing agreements in the database. • Review multiple daily reports and enter corresponding adjustments in the financial system. • Validation of program pricing billed for each program term. • Resolve customer billing disputes, discrepancies, and irregularities. • Correspond with program participants and organizations to expedite the collection of outstanding receivables. • Assist with the month-end close, review, and posting of adjusting entries. • Other duties as assigned

Role Description Under the direction of the Sr. Director or Sr. Manager, Revenue Optimization, the Revenue Integrity Specialist is responsible for complete, accurate and timely processing of reimbursement/payment audits in compliance with Privia policies, payer contracts and government fee schedules. This position works collaboratively with our operations consultants, RCM AR staff and management. - Auditing across all systems to ensure new provider and care center information is accurate. - Ensure reimbursement by payer is accurate per payer contract agreements, government and state rates by auditing payer processed claims. - Conduct Care Center audits following the audit policy based on the number of providers on a 30/60/90/120 post implementation/go-live date. - Assist the Sr. Manager, RI to lead initiatives that drive efficiency and partner internally and externally to deliver expected results (e.g; monthly market meetings with leadership, internal team meetings and meetings with top commercial payers). - Make independent decisions regarding audit results, communicate with appropriate teams; contract negotiators, senior leaders, market leaders and/or directly with the payer to ensure optimal revenue opportunity. - Create, follow and ensure adherence to approved escalation processes to timely issue resolution and completion of action plans. - Identify, monitor and manage denial management trends. Work closely with our Revenue Cycle Teams, payer representatives and create one pagers/reference tools on payer policies. - Assist with Trizetto/Cognizant setup, fee schedule setup. - Work and address Salesforce cases along with athenaOne tables. - Perform other duties as assigned focused on key performance and department goals. Qualifications - Education: High School Graduate. - Advanced Microsoft Excel skills (ex: pivot table, VLOOKUP, sort/filtering and formulas). - 3+ years payer contracts (language) and/or auditing payer payments. - Strong understanding of a fee schedule and how claims are paid required. - Must be analytical, identify payment variance due to contract build or process errors, resolve payment issues, track & analyze payer information/policies. - Experience working in Trizetto EOB resolve tool or equivalent use of contract management/software. - 3+ years of experience in a medical billing office preferred. - athenaOne software system experience is preferred. - Must comply with HIPAA rules and regulations. Requirements - The salary range for this role is $60,000.00-$65,000.00 in base pay and exclusive of any bonuses or benefits (medical, dental, vision, life, and pet insurance, 401K, paid time off, and other wellness programs). - This role is also eligible for an annual bonus targeted at 10%. - The base pay offered will be determined based on relevant factors such as experience, education, and geographic location. Benefits - Eligible for expense reimbursement to offset internet costs for remote workers.