Dialogue Technologies

Title: Mental Health Specialist (Licensed) Location: Remote (Canada) Department: Op&eacute;rations de service | Service Operations Job Description: About Dialogue Dialogue is the #1 virtual care provider in Canada. By developing our Integrated Health Platform🅫, we provide exceptional online health and wellness programs (primary care, mental health, iCBT, EAP, and wellness) to organizations that want to improve the wellness of their employees and families. When it comes to our work, we set the bar high. Together, we&rsquo;re transforming health and helping millions improve their well-being. We&rsquo;re firm believers that great people don&rsquo;t settle on: - Impact - Community - Growth - Excellence Feel like you can make a difference? Good news, we saved you a seat! Come as you are. As a proud equal-opportunity employer, Dialogue is dedicated to creating a diverse and inclusive workplace for everyone. Qualified applicants will be considered regardless of citizenship, ethnicity, race, colour, religion, gender, gender identity or expression, sexual orientation, disability, age, or veteran status. Applicants who require specialized accommodation are encouraged to contact. Your role as Mental Health Specialist (Licensed) Dialogue is looking for a Mental Health Specialist (Licensed) to take part in our mission to help people improve their wellbeing. Reporting to Joanny Grenier, Manager, the mission of the social worker is to support and provide a high-quality experience to Dialogue members. Want to join our exceptional multidisciplinary team in an evolving industry? Good news, we saved you a seat! What you'll be doing - Assessing the needs and requests of our members on the platform - Accompanying members, couples, and families in their health journey in collaboration with other professionals - Offering support in your short-term follow-ups to achieve goals in a motivational interview or couples and family coaching approach - Ensure the navigation of members, couples, and families to other resources complementary to our services - You will be responsible for patient safety in your member-facing role We'd love to hear from you if you have - Bilingual in French and English - A Bachelor's degree in Social Work - Member of the Order of Social Workers, Family, and Marriage Therapists of Quebec - 2+ years of intervention experience as a social worker or other related experience, comfortable with short-term interventions and mental health issues - Available to work a minimum of 8 hours (up to 32 hours) per week during the day, evening (up to 8 pm), and weekends - A very good knowledge of Quebec community, public, and private mental health resources - A desire to work in an environment that encourages autonomy, professionalism, and versatility - An attraction to an innovative environment, proficiency with computer tools Please note that as we serve customers across Canada, bilingualism is essential for this position. You may be required to communicate in French and English. At Dialogue, your well-being is our priority Taking care of others also means taking care of our team! Depending on your role and employment status, you could have access to the following benefits: - Access to the Dialogue app and virtual mental health support for you and your family - Fully funded insurance, a health spending account, dental coverage, and fitness reimbursement - 4 weeks vacation, 9 wellness days, and 1 volunteer day - Hybrid work: 3 days/week in our Montreal or Toronto offices, excluding remote roles - Work abroad up to 4 weeks/year - Incentive plans, referral bonuses & RRSP matching - Learning via Coursera, external training budget & mentorship - Optional parental leave top-up Recruitment Fraud Notice Dialogue only contacts candidates through official @dialogue.co email addresses. We never request payment, gift cards, or personal financial information at any stage of hiring, and we never extend an offer without a structured interview process. All open roles are listed exclusively at dialogue.co/en/careers. If you receive a suspicious communication claiming to be from Dialogue, do not respond &mdash; report it to <jobs@dialogue.co> and verify the role on our official careers page.

Title: Critical Incident Specialist Location: Remote (Canada) Department: EAP CIR Trauma Service Operations Job Description: About Dialogue Dialogue is the #1 virtual care provider in Canada. By developing our Integrated Health Platform🅫, we provide exceptional online health and wellness programs (primary care, mental health, iCBT, EAP, and wellness) to organizations that want to improve the wellness of their employees and families. When it comes to our work, we set the bar high. Together, we&rsquo;re transforming health and helping millions improve their well-being. We&rsquo;re firm believers that great people don&rsquo;t settle on: Impact Community Growth Excellence Feel like you can make a difference? Good news, we saved you a seat! Come as you are. As a proud equal-opportunity employer, Dialogue is dedicated to creating a diverse and inclusive workplace for everyone. Qualified applicants will be considered regardless of citizenship, ethnicity, race, colour, religion, gender, gender identity or expression, sexual orientation, disability, age, or veteran status. Applicants who require specialized accommodation are encouraged to contact. Your role as Critical Incident Specialist Working closely with Myriam Caron, Team Lead, your role will be to provide intervention and coordinate a rapid and effective response to a critical or traumatic incident affecting an organization's employees. Want to join our exceptional multidisciplinary team in an evolving industry? Good news, we saved you a seat! What you'll be doing - Assess and analyze the needs of organizations regarding critical incident service - Coordinate interventions for eligible organizations of Dialogue's Employee Assistance Program - Offer interventions to affected employees according to their needs and the situations encountered (e.g. work accident, death of an employee, layoff, etc.) - Collaborate closely with the employee's manager or human resources to advise and support the organization in returning to normalcy following a critical incident - Ensure rigorous record-keeping, including coordination notes, intervention notes and invoicing of external service providers, email exchanges, etc. - Take initiatives to improve service and actively participate in the recruitment of external service providers We'd love to hear from you if you have - A university degree in a field related to health sciences (e.g. psychology, social work, criminology, etc.) - Very good knowledge of psychological first aid, acute stress, post-traumatic stress and critical incident/trauma response - Full-time (32 hours) or part-time availability (21 hours at least) to work weekdays, with a minimum of two evening shifts (until 9 p.m.), and openness to weekend on-call shifts - The ability to perform administrative tasks - Comfort with technology - Please note that as we serve customers across Canada, bilingualism is essential for this position. You may be required to communicate in French and English. At Dialogue, your well-being is our priority Taking care of others also means taking care of our team! Depending on your role and employment status, you could have access to the following benefits: - Access to the Dialogue app and virtual mental health support for you and your family - Fully funded insurance, a health spending account, dental coverage, and fitness reimbursement - 4 weeks vacation, 9 wellness days, and 1 volunteer day - Hybrid work: 3 days/week in our Montreal or Toronto offices, excluding remote roles - Work abroad up to 4 weeks/year - Incentive plans, referral bonuses & RRSP matching - Learning via Coursera, external training budget & mentorship - Optional parental leave top-up Recruitment Fraud Notice Dialogue only contacts candidates through official @dialogue.co email addresses. We never request payment, gift cards, or personal financial information at any stage of hiring, and we never extend an offer without a structured interview process. All open roles are listed exclusively at dialogue.co/en/careers. If you receive a suspicious communication claiming to be from Dialogue, do not respond &mdash; report it to <jobs@dialogue.co> and verify the role on our official careers page.

Title: Mental Health Specialist Dispatch Location: Remote (Canada) Department: Op&eacute;rations de service | Service Operations Job Description: Your role as Mental Health Specialist Dispatch Reporting to Sarine Moumdjian, Manager, Member Services, you will act as a clinical first point of contact for members who request access to our mental health services to ensure that they are connected with the right professional based on their needs. Through an empathetic and compassionate approach, you will conduct brief video or phone consultations to quickly assess our members' mental health history and communicate to members what the next step in their healthcare journey will be. What you'll be doing - Assessing the mental health needs and requests of our members on the platform - Providing information about Dialogue's team of mental health professionals and communicating the triage decisions - Setting expectations for our members' care journeys and creating a delightful intake experience - Working with a multidisciplinary team to iterate and improve the triage experience through the development of new resources and processes - Documenting clinical notes, impressions and outcomes on the electronic medical record database We'd love to hear from you if you have - Bachelor's degree in a related field of mental health or social services (e.g., Social Work, Psychology, etc.) - 2+ years of experience working directly with individuals experiencing mental health or psychosocial issues - Bilingual in French and English - Ability to listen and remain calm and empathetic while working with individuals experiencing stressful and difficult situations - Availability to work a minimum of 8 hours per week (up to 32 hours), including days, evenings, and weekends - Desire to work in an environment that encourages autonomy, professionalism and versatility - Experience working with a multidisciplinary team (an asset) Please note that as we serve customers across Canada, bilingualism is essential for this position. You may be required to communicate in French and English. At Dialogue, your well-being is our priority Taking care of others also means taking care of our team! Depending on your role and employment status, you could have access to the following benefits: - Access to the Dialogue app and virtual mental health support for you and your family - Fully funded insurance, a health spending account, dental coverage, and fitness reimbursement - 4 weeks vacation, 9 wellness days, and 1 volunteer day - Hybrid work: 3 days/week in our Montreal or Toronto offices, excluding remote roles - Work abroad up to 4 weeks/year - Incentive plans, referral bonuses & RRSP matching - Learning via Coursera, external training budget & mentorship - Optional parental leave top-up Recruitment Fraud Notice Dialogue only contacts candidates through official @dialogue.co email addresses. We never request payment, gift cards, or personal financial information at any stage of hiring, and we never extend an offer without a structured interview process. All open roles are listed exclusively at dialogue.co/en/careers. If you receive a suspicious communication claiming to be from Dialogue, do not respond &mdash; report it to <jobs@dialogue.co> and verify the role on our official careers page.

Title: Psychiatrist (Medical Second Opinion) Location: Remote (Canada) Department: Sp&eacute;cialistes - Deuxi&egrave;me avis m&eacute;dical | Medical Second Opinion Specialists Job Description: Your role as a Psychiatrist (Medical Second Opinion) Dialogue launched its innovative Medical Second Opinion (MSO) program, which provides members and their dependents with the opportunity to obtain a second opinion from a medical specialist regarding an initial diagnosis and treatment plan. Dialogue is looking for Psychiatrists to join a network of Canadian specialists dedicated to reshaping how second opinions are delivered. What you'll be doing - Providing video consultations for re-assessments, as well as creating detailed MSO reports - Effortlessly access cases, write reports, and provide second opinions through a user-friendly platform, designed to streamline medical second opinions for Canadians, replacing traditional methods like call centres and emails We'd love to hear from you if you have - A valid and active license to practice psychiatry in a Canadian province - Familiarity with virtual healthcare technologies (nice-to-have) What we can offer - Competitive compensation: Attractive per-consult rates - Innovative technology: Effortlessly access cases, write reports, and provide second opinions through a user-friendly platform, designed to streamline medical second opinions for Canadians, replacing traditional methods like call centres and emails - Focused engagement: Maximize your time spent with patients, reviewing cases, and preparing second opinions while leaving the administrative back-and-forth to Dialogue&rsquo;s care team - Meaningful impact: We&rsquo;re focused on driving healthcare transformation right here at home. Join a network of Canadian specialists reshaping how second opinions are delivered, providing care that reflects the unique realities of our healthcare system. Recruitment Fraud Notice Dialogue only contacts candidates through official @dialogue.co email addresses. We never request payment, gift cards, or personal financial information at any stage of hiring, and we never extend an offer without a structured interview process. All open roles are listed exclusively at dialogue.co/en/careers. If you receive a suspicious communication claiming to be from Dialogue, do not respond &mdash; report it to <jobs@dialogue.co> and verify the role on our official careers page.

Title: Psychotherapist Location: Remote (Canada) Department: Op&eacute;rations de service | Service Operations Job Description: Your role as Psychotherapist Dialogue is looking for a Psychotherapist to take part in our mission to help people improve their well-being. Reporting to Etienne Bolze, Manager, Mental Health Therapists and Psychotherapists, your role will be to empower our patients to talk openly about their mental health and create an environment free of judgment. Our Psychotherapists are licensed and trained mental health professionals. They hold a Master's degree in a field relating to mental health, and belong to a professional order and/or college. As a Registered Psychotherapist, you will provide goal-oriented clinical support tailored to achieve measurable outcomes within a short-term framework. What you'll be doing - Conduct 50-minute virtual sessions for members with mental health symptoms. - Follow up with clients to ensure progress in their care path with Dialogue. - Deliver evidence-based care in a collaborative environment, prioritizing emotional stabilization, safety, and the cultivation of psychological resilience. - Equip members with practical coping strategies and CBT-based tools to effectively navigate acute stressors and improve daily functioning. - Partner closely with our internal case managers and clinical teams to ensure a holistic, seamless support system for every client. - Maintain a vigilant focus on member safety within all clinical interactions, ensuring ethical standards and crisis protocols are strictly followed. - Actively contribute to the evolution of our care standards, ensuring that every intervention meets the highest benchmarks of clinical excellence. - You will be responsible for patient safety in your member-facing role We'd love to hear from you if you have - Hold a Master&rsquo;s degree in a mental health-related field (e.g., Counselling Psychology, Social Work, or a related discipline). - Maintain a valid and active permit to practice psychotherapy in the province of Quebec, Ontario (e.g., OPQ, OTSTCFQ, CRPO), or another province - Possess appropriate and up-to-date professional malpractice insurance. - Demonstrate 3 to 6 years of experience as a registered Psychotherapist. - Demonstrate affinity for short-term, goal-oriented therapy with a steadfast commitment to a patient-focused approach. - Previous experience with, or a high degree of comfort in, delivering high-quality care via telemedicine platforms. - Ability to work a minimum of 8 hours (up to 32 hours) per week, including a flexible rotation of days, evenings, and weekends. - Ease with modern computer tools and a desire to work within an innovative, fast-paced health-tech environment. - A motivated self-starter who values autonomy, clinical excellence, and the opportunity to shape the future of accessible mental health care. Please note that as we serve customers across Canada, bilingualism is essential for this position. You may be required to communicate in French and English. At Dialogue, your well-being is our priority Taking care of others also means taking care of our team! Depending on your role and employment status, you could have access to the following benefits: - Access to the Dialogue app and virtual mental health support for you and your family - Fully funded insurance, a health spending account, dental coverage, and fitness reimbursement - 4 weeks vacation, 9 wellness days, and 1 volunteer day - Hybrid work: 3 days/week in our Montreal or Toronto offices, excluding remote roles - Work abroad up to 4 weeks/year - Incentive plans, referral bonuses & RRSP matching - Learning via Coursera, external training budget & mentorship - Optional parental leave top-up Recruitment Fraud Notice Dialogue only contacts candidates through official @dialogue.co email addresses. We never request payment, gift cards, or personal financial information at any stage of hiring, and we never extend an offer without a structured interview process. All open roles are listed exclusively at dialogue.co/en/careers. If you receive a suspicious communication claiming to be from Dialogue, do not respond &mdash; report it to <jobs@dialogue.co> and verify the role on our official careers page.

Title: Social Worker Location: Remote (Canada) Department: Op&eacute;rations de service | Service Operations Job Description: Your role as a Social Worker Dialogue is looking for a Social Worker to take part in our mission to help people improve their well-being. Reporting to Etienne Bolze, Manager, Mental Health Therapists and Psychotherapists, your role will be to empower our patients to talk openly about their mental health and create an environment free of judgment. Our Social Workers are licensed and trained mental health counselling professionals. They hold a Master's degree in Mental Health or Human Relations (e.g., Social Work, Psychoeducation, Sexology, Occupational Therapy, Career Counselling, etc.), and belong to a professional order and/or college. As a Social Worker, you will provide high-impact, short-term psychosocial interventions designed to empower clients through a goal-oriented framework. What you'll be doing - Conduct virtual sessions for clients with mental health symptoms. - Follow up with clients to ensure progress in their care path with Dialogue. - Deliver evidence-based care in a collaborative environment, prioritizing emotional stabilization, safety, and the cultivation of psychosocial resilience. - Equip members with practical coping strategies and Solution-Focused interventions to effectively navigate acute stressors and improve daily functioning. - Partner closely with our internal case managers and clinical teams to ensure a holistic, seamless support system for every member. - Maintain a vigilant focus on member safety within all clinical interactions, ensuring ethical standards and crisis protocols are strictly followed. - Collaborating with our Case Managers who assist you in your administrative tasks, such as booking appointments and finding resources or information - Actively contribute to the evolution of our care standards, ensuring that every intervention meets the highest benchmarks of clinical excellence. - You will be responsible for patient safety in your member-facing role. We'd love to hear from you if you have - A Master&rsquo;s degree in Social Work Mental Health or Human Relations (e.g., Social Work, Psychoeducation, Sexology, Occupational Therapy, Career Counselling, etc.) - Maintain a valid and active membership in the Social Worker professional order for your province (e.g., OTSTCFQ, OASW). - Multiple provincial licensing is considered a significant asset - 2+ years of relevant experience in clinical mental health - Strong proficiency in conducting psychosocial assessments and a deep understanding of mental health disorders and their systemic impacts. - Demonstrated affinity for short-term therapy; specific experience in Solution-Focused Brief Therapy (SFBT) is considered a significant asset. - Experience with single session-model (an asset) - Previous experience with, or a high degree of comfort in, delivering high-quality care via telemedicine platforms. - Ability to work a minimum of 8 hours (up to 32 hours) per week, including a flexible rotation of days, evenings, and weekends. - Ease with modern computer tools and a desire to work within an innovative, fast-paced health-tech environment. - A motivated self-starter who values autonomy, clinical excellence, and the opportunity to shape the future of accessible mental health care. Please note that as we serve customers across Canada, bilingualism is essential for this position. You may be required to communicate in French and English. At Dialogue, your well-being is our priority Taking care of others also means taking care of our team! Depending on your role and employment status, you could have access to the following benefits: - Access to the Dialogue app and virtual mental health support for you and your family - Fully funded insurance, a health spending account, dental coverage, and fitness reimbursement - 4 weeks vacation, 9 wellness days, and 1 volunteer day - Hybrid work: 3 days/week in our Montreal or Toronto offices, excluding remote roles - Work abroad up to 4 weeks/year - Incentive plans, referral bonuses & RRSP matching - Learning via Coursera, external training budget & mentorship - Optional parental leave top-up Recruitment Fraud Notice Dialogue only contacts candidates through official @dialogue.co email addresses. We never request payment, gift cards, or personal financial information at any stage of hiring, and we never extend an offer without a structured interview process. All open roles are listed exclusively at dialogue.co/en/careers. If you receive a suspicious communication claiming to be from Dialogue, do not respond &mdash; report it to <jobs@dialogue.co> and verify the role on our official careers page.