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Didi Hirsch Mental Health Services logo
Didi Hirsch Mental Health Services

Transforming lives & erasing the stigma around mental health, substance use & suicide🎗️ | mental health is health

988 Follow Up Counselor

CounselorCounselorPart TimeRemoteMid LevelTeam 501-1,000H1B No SponsorCompany SiteLinkedIn

Location

PST (UTC-8)

Posted

37 days ago

Salary

$27 / hour

Seniority

Mid Level

No structured requirement data.

Job Description

988 Follow Up Counselor

Didi Hirsch Mental Health Services

Role Description As a 988 Follow Up Counselor, you will provide follow up support and assistance to crisis line callers. Primary Duties - Contacts callers, emergency department discharges, and suicide attempt survivors for intake, to assess risk, provide referrals for mental health and other related services, and assist in linkage to services. - Contacts mental health service providers to help callers secure services. - Maintains accurate and detailed call reports. - Fulfills continuing education requirements as requested or required for the agency and the Suicide Prevention Center Division. - Attends routinely scheduled meetings as requested or required for the Suicide Prevention Center follow-up Program. - Monitors and measures client progress against safety plan and stated goals as it applies to outpatient mental health documentation. - Responsible for chart documentation and status reports, ensures client documentation is accurate and submitted within the established timeframe. Qualifications - Minimum of six months of relevant behavioral health experience, with one year of experience in crisis intervention or suicide prevention strongly preferred. - Possess a high school Diploma or equivalent. - Be 18 years of age or older. - Possess strong interpersonal skills, including the ability to empathetically engage with any individual regardless of background, and demonstrate a high level of emotional intelligence in the process. - Exceptional at multi-tasking and time management, able to drive multiple pieces of work forward simultaneously while meeting all deadlines. - Demonstrated ability to effectively use web-based platforms, electronic documentation systems, and communication tools, with strong typing and data entry skills required to accurately document interactions in real time. - Have high speed internet with an active Ethernet connection, and a quiet/confidential workspace. - Be empathetic, flexible, and adaptable to varying situations. - Have open availability and flexibility to work within the program’s operating hours, including weekends and holidays. - Be reliable and able to adhere to schedules based upon program needs. - Complete yearly required continuing education trainings. - Have knowledge of all job specific skills including safety assessment, data collection, and triage. - Goal-oriented team player with strong experience working in large and complex systems. - A commitment to team objectives and Didi Hirsch philosophies. - Successfully pass our pre-employment screening, including a background check and live scan fingerprinting. Benefits - The pay is $24.00 per hour with a $3.00 overnight differential. - The schedule is Friday-Tuesday from 7:00p-11:00p PST, totaling 20 hours per week. - This role requires a three-week 40-hour per week remote training at the start of employment. The training occurs Monday-Friday, 9:00a-5:00p PST. - Ask us about loan repayment programs you may qualify for by working at Didi Hirsch. Company Description Didi Hirsch Mental Health Services has been a national leader in whole-person mental health, crisis care, and substance use services since 1942 and is home to the nation’s first Suicide Prevention Center. We are a nonprofit organization providing care to about 270,000 people annually across our programs. Didi Hirsch has deep roots in community-based mental health and a commitment to providing culturally responsive services that are just and equitable. More than 1,000 dedicated employees and volunteers make Didi Hirsch’s work possible.

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