• Responsible for a specific geographic territory and the successful promotion and growth of Neurocrine products. • Manages and develops long-term relationships with physicians and other customers for targeted accounts in their assigned territory and represent Neurocrine brand(s) and their approved indications. • Drives product acceptance and growth through targeted education and strategic account management. • Executes territory sales strategies to meet or exceed objectives via in-person and virtual communications. • Identifies and addresses territory-specific opportunities and barriers to product success. • Effectively manages promotional resources and budget. • Builds and maintains relationships with key stakeholders including: Healthcare providers (Psychiatrists, Neurologists, NPs, PAs), Clinical staff (RNs, LPNs, PharmDs), Key opinion leaders and advocacy groups, Community Mental Health Clinics and Long Term Care facilities, Local/regional payers and pharmacies. • Establishes excellent communication with internal partners including managed care, Marketing, Patient Access, Medical Science Liaisons, and medical communications teams. • Maintains full field presence Monday-Friday with flexibility for occasional evening/weekend events.

• Support the development and execution of integrated marketing campaigns aligned to key business priorities • Translate messaging and strategy into clear campaign plans, timelines, and deliverables • Coordinate campaign execution across paid, web, content, and sales touchpoints • Monitor campaign performance and support optimization efforts • Own end-to-end project management across marketing initiatives • Build timelines, manage deliverables, and ensure accountability across stakeholders • Track progress, identify risks, and proactively remove blockers • Ensure all work is delivered on time, on brand, and at high quality • Act as the central connector across all marketing functions • Ensure alignment between Product Marketing, Performance, Content, and Sales • Facilitate communication, prioritization, and execution across teams • Help translate strategy into actionable next steps • Support updates and builds across the website using UI-based tools, ensuring accuracy, consistency, and strong user experience • Assist in executing SEO and emerging AEO initiatives to improve discoverability and engagement • Partner with Performance Marketing on landing page launches and CRO testing • Ensure strong alignment between campaign messaging and on-site experience • Contribute to ABM program execution in partnership with Growth, Sales, and BDR teams • Help coordinate account targeting, campaign activation, and follow-up across channels • Partner with BDRs to align outreach with marketing campaigns and target accounts • Collaborate with Events Marketing to ensure pre-, during-, and post-event campaign alignment • Help build partnership campaigns. • Support consistent execution of ABM and GTM initiatives across paid, events, outbound, and web touchpoints • Maintain and organize marketing assets, campaign files, and documentation to ensure accessibility and consistency across the team • Build and improve repeatable marketing workflows and processes • Introduce structure, documentation, and clarity to how work gets done • Help scale the team by improving efficiency and reducing friction.

• Serve as a senior operational leader across Alpaca’s brokerage and clearing ecosystem • Help oversee and scale operational workflows across equities, options, cash management, transfers, reconciliations, settlements, and operational risk domains • Build and scale operational workflows supporting Futures and Prediction Markets products • Design scalable clearing, settlement, reconciliation, collateral, fraud prevention, and lifecycle management processes • Partner closely with Product and Engineering teams to operationalize new products and trading capabilities • Evaluate operational risk across new market structures and proactively implement controls and monitoring • Help shape Alpaca’s long-term operational strategy across brokerage operations and multi-asset clearing infrastructure • Identify high-impact automation opportunities across reconciliation, exception management, settlement, margin, and reporting workflows • Lead initiatives that materially improve operational efficiency, scalability, resiliency, and accuracy • Reduce manual touchpoints through systems thinking and process engineering • Establish measurable KPIs and operational performance metrics • Drive proactive operational readiness rather than reactive firefighting • Act as a strategic bridge across Operations, Engineering, Product, Compliance, Finance, Treasury, and Risk • Influence roadmap prioritization for operational tooling and platform improvements • Lead complex cross-functional initiatives involving multiple stakeholders and external vendors • Operate as a trusted thought partner and escalation point for operational leadership • Mentor and develop operational leaders and subject matter experts • Help establish a culture of accountability, urgency, ownership, and operational excellence • Partner with Compliance and Legal teams to ensure operational adherence to applicable regulatory obligations • Interface with clearing firms, exchanges, FCMs, market utilities, and industry working groups • Support operational readiness for audits, examinations, certifications, and regulatory reviews • Contribute to operational frameworks supporting new market and product launches • Monitor industry developments and modernization initiatives across clearing and market infrastructure • Lead high-severity operational issue management and root cause analysis • Develop preventative controls and resiliency frameworks • Improve operational transparency, escalation protocols, and incident response procedures • Establish scalable operational governance and documentation standards

Operations Support Manager Location: - Gaithersburg, MD - Philadelphia, PA - Wilmington, DE - Baltimore, MD - Orlando, FL - Dallas, TX - Columbus, OH - Atlanta, GA - Chicago, IL - Virginia Remote Salary Range $74290 to $115500 Job Description: Role Overview We are seeking a detail-oriented Operations Support Manager to support our growing operations. This role is responsible for formulating and defining systems scope and objectives based on user needs and a thorough understanding of business systems and industry requirements. You will serve as a key driver for operational efficiency, implementation of operating standards and procedures, from new branch installations to acquisition integration across our Distribution, Warehouse, and Service departments. This is a remote position with travel expected at 75% What You'll Do - Support new branch openings, system installations, and acquisition integrations. - Improve operational efficiency by analyzing business and user needs within the Distribution, Warehouse, and Service departments. - Formulate and define system scope and objectives through research and fact-finding. - Devise or modify procedures to solve complex problems, considering equipment capacity, limitations, and desired results. - Document system requirements and translate them into proper technical specifications. - Revise existing system logic difficulties and provide technical solutions. - Lead and check the work of operations personnel and provide necessary training. - Develops appropriate communication tools for a division or area. What We Offer Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: - Medical, Dental, Vision Care and Wellness Programs - 401(k) Plan with Matching Contributions - Paid Time Off and Company Holidays - Career Growth Opportunities and Tuition Reimbursement More extensive information is provided to new employees upon hire. What You Bring - Associate's degree or equivalent professional experience. - Minimum 2 years of business-related experience, preferably in the convenience business. - Strong understanding of business implications regarding the application of technology. - Ability to guide and advise less experienced team members. Who We Are At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. Qualifications & Requirements Minimum Education Requirement - Bachelor's Degree or equivalent experience Minimum Management Experience - 3 years Minimum Functional Experience - 3 years